Hayes & Harlington
Ticket office
Closed now
| Mon - Fri: | 6:10 AM to 7:10 PM |
|---|---|
| Sat: | 6:10 AM to 7:10 PM |
| Sun: | 6:30 AM to 9:30 PM |
Station details
| Station Operator: XR | |
| Station Code: HAY |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | No |
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Travelcard: Zone 5 |
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Oyster Comments: Nearby shop sells Oyster cards. |
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| Oyster Topup | Yes |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Great Western Railway, TfL Rail |
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Ticket Office Note: The ticket office has temporarily relocated to Station Approach due to refurbishment works. |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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Customer Services: Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details) |
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| Customer Help Points | Yes |
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Customer Help Points Note: Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station. |
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| Atm Machine | No |
| Baby Change | Yes |
| Seated Area | No |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | No |
| Station Buffet | No |
| Telephones | No |
| Toilets | Yes |
Toilets Note:
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| Waiting Room | Yes |
Waiting Room Note:
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| Car parking | Yes |
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Name: Operator: Spaces: 118 Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Bus stop E and L outside station entrance(both directions) |
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| Taxi Rank | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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Accessible Booking Office Counter Note: There are currently NO Hight Adjustable Ticket Office Counters due to the temporary ticket office. |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
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Accessible Toilets Note: An accessible toilet is located at the temporary ticket office on Station Approach Road. This toilet is operated with a radar key. |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | No |
Step Free Access Note:
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| Accessible Taxis | No |
| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: Accessible ticket machines are located next to the temporary ticket office on Station Approach and within the main entrance on Station Road. |
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| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0343 222 1234 | |
| Staff Help Available | Yes |
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Staff Help Available Note: Staff are available to assist from first to last train. |
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Assisted Travel: We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance. |
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Live departures & arrivals for Hayes & Harlington
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 05:29 | Heathrow Airport T5 Platform 3 | 3 | On time |
n/a
|
See details on departure to Heathrow Airport T5 | |
| 05:59 | Heathrow Airport T5 Platform 3 | 3 | On time |
n/a
|
See details on departure to Heathrow Airport T5 | |
| 06:13 | London Paddington Platform 4 | 4 | On time |
n/a
|
See details on departure to London Paddington | |
| 06:29 | Heathrow Airport T5 Platform 3 | 3 | On time |
n/a
|
See details on departure to Heathrow Airport T5 | |
| 06:44 | London Paddington Platform 4 | 4 | On time |
n/a
|
See details on departure to London Paddington | |
| 06:59 | Heathrow Airport T5 Platform 3 | 3 | On time |
n/a
|
See details on departure to Heathrow Airport T5 |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 05:28 | London Paddington Platform 3 | 3 | On time |
n/a
|
See details on departure to London Paddington | |
| 05:58 | London Paddington Platform 3 | 3 | On time |
n/a
|
See details on departure to London Paddington | |
| 06:13 | Heathrow Airport T5 Platform 4 | 4 | On time |
n/a
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See details on departure to Heathrow Airport T5 | |
| 06:28 | London Paddington Platform 3 | 3 | On time |
n/a
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See details on departure to London Paddington | |
| 06:43 | Heathrow Airport T5 Platform 4 | 4 | On time |
n/a
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See details on departure to Heathrow Airport T5 | |
| 06:58 | London Paddington Platform 3 | 3 | On time |
n/a
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See details on departure to London Paddington |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk