Hayes & Harlington Train Station

Address

Hayes & Harlington station
Station Road
Hayes
UB3 4BX

Station staff availability

Staff Help Available Note:

Staff are available to assist from first to last train.

Ticket office availability

Ticket office availability
Mon - Fri:	06:10-19:10
Sat:	06:10-19:10
Sun:	06:30-21:30

0 Station updates

Station details

The lifts are out of order between platforms 4 / 5 and the footbridge at Hayes & Harlington station.

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes	An accessible toilet is located on platform 4&5. This toilet is operated with a radar key.
Step Free Access	Yes	Accessibility Category A. This station has step free access to all platforms Staff ramp assistance is always available. Accessible seating is available on platforms 3,4 and 5. Wheelchairs available from first to last train.
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Staff Help Available Note: Staff are available to assist from first to last train.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist \| National Rail . We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
Helpline Contact	Yes	0343 222 1234
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Toilets	Yes	Toilets are located on platform 4&5
Waiting Room	Yes	An accessible, heated waiting room with automatic door opening is located on Platform 3. The waiting room is open from first to last train.
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		The ticket office is located within the station entrance

Smartcards
Travelcard		Zone 5
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Pre Pay	Yes
Oyster Validator	Yes
Oyster Comments		Oyster cards can only be purchased from ticket machines. Zone 5
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available	Yes	Website: https://tfl.gov.uk/help-and-contact/lost-property
Ticket Gate	Yes
Customer Services		Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. click here for details)
Customer Help Points	Yes	Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Customer Services: Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. click here for details)

Car parking

Car parking	Yes
Name: Station Car Park Operator: Saba Parking Services UK Ltd Spaces: 121 Car Parking Contact Available: No Phone number: 03301235247 Website: https://www.sabaparking.co.uk/car-park/hayes-and-harlington-station-car-park-tfl Accessible Car Park Equipment: No

Cycling

Bicycle Storage
Cycle Storage Availability	No
Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes	Bus stop E and L outside station entrance (both directions)
Bus Service	Yes	Transport for London Buses operate from outside the station. Information to plan your onward journey is available below.
Taxi Rank	No

Location for Rail Replacement Services

Yes

Bus stop E and L outside station entrance (both directions)

Bus Service

Yes

Transport for London Buses operate from outside the station.

Information to plan your onward journey is available below.

Taxi Rank

General information

Station Operator	XR
Station Code	HAY
Staffing Level	Full Time

Live departures & arrivals for Hayes & Harlington

Departures

Arrivals

Live departures for Hayes & Harlington
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
20:52	Abbey Wood Platform 4	4	20:53 1 min late	n/a
20:52	Heathrow Airport T5 Platform 3	3	On time	n/a
20:57	Abbey Wood Platform 4	4	On time	n/a
20:59	Heathrow Airport T4 Platform 3	3	On time	n/a
21:03	Shenfield Platform 4	4	On time	n/a
21:04	Reading Platform 3	3	On time	n/a
21:06	Abbey Wood Platform 4	4	On time	n/a
21:12	Abbey Wood Platform 4	4	On time	n/a
21:14	Heathrow Airport T4 Platform 3	3	On time	n/a
21:20	Abbey Wood Platform 4	4	On time	n/a

Live arrivals at Hayes & Harlington
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
20:51	Maidenhead Platform 4	4	20:52 1 min late	n/a
20:52	Shenfield Platform 3	3	On time	n/a
20:56	Heathrow Airport T4 Platform 4	4	On time	n/a
20:59	Abbey Wood Platform 3	3	On time	n/a
21:03	Heathrow Airport T5 Platform 4	4	On time	n/a
21:04	Abbey Wood Platform 3	3	On time	n/a
21:06	Reading Platform 4	4	On time	n/a
21:11	Heathrow Airport T4 Platform 4	4	On time	n/a
21:14	Abbey Wood Platform 3	3	On time	n/a
21:19	Abbey Wood Platform 3	3	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Hayes & Harlington

No timetables.

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