Hadley Wood Train Station

Address

Hadley Wood station
Crescent West
Hadley Wood
EN4 0EL

Station staff availability

Station staff availability
Mon - Fri	06:35-10:00
Sat	Closed
Sun	Closed

For full accessibility information at Hadley Wood, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:35-10:00
Sat:	Closed
Sun:	Closed

0 Station updates

Station details

Hadley Wood Station has step-free access between the street and Platform 4 (the northbound platform) via a moderate slope.
Ticket holders making a southbound journey (towards London) from Hadley Wood who require step-free access may travel via Potters Bar at no additional cost. The Hadley Wood Rail User Group has produced a 'Step Free Timetable' and pocket guide which can be found either on their website or in hard copy in the ticket office.

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Accessible Toilets	Yes	Toilets may only be available during staffed hours at some locations.
Step Free Access	No	This is a Category B3 station: Step free access to/from platform 4 only (Northbound towards Potters Bar) via a moderate slope. Customers travelling towards London who require step-free access may use your ticket to travel (step free) northwards to Potters Bar station before catching a train towards London. The Hadley Wood Rail User Group has produced guidance on their website which can be found at http://www.hadleywood.org.uk/step-free-travel.html The Assistance Meeting Point is the station entrance.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 6:35 AM to 10:00 AM Sat: Unavailable Sun: Unavailable Staff Help Available Note: Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed. If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either: pressing the 'emergency & assisted travel' Help Point button calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only texting us on 07970 511077 We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart. Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
Assisted Travel	Yes	If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Helpline Contact	Yes	For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on: Phone - 0800 058 2844 Textphone - 0800 138 1018
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Waiting Room	Yes	A heated waiting area is available in the ticket office when staffed. Unheated waiting room is available on platform 1/2.
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Toilets Note: The accessible toilet is located on platform 4 and is available during staffed hours.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Travelcard		Zone 6
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Validator	Yes
Oyster Comments		Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No

Passenger services


Customer Services		Assistance can be provided via the help points, located on the platforms, at all times of the day.
Customer Help Points	Yes	The Assistance Meeting Point is on platform 1.
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Assistance can be provided via the help points, located on the platforms, at all times of the day.

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 6 Type: Stands Location:
Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes	Please click the link for details regarding the rail replacement bus location.
Bus Service	Yes	Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Taxi Rank	No
Tube, Overground and Tram links	No

General information

Station Operator	GN
Station Code	HDW
Staffing Level	partTime

Live departures & arrivals for Hadley Wood

Departures

Arrivals

Live departures for Hadley Wood
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
00:04	Welwyn Garden City Platform 4	4	On time	n/a
00:34	Welwyn Garden City Platform 4	4	On time	n/a
01:04	Welwyn Garden City Platform 4	4	On time	n/a
23:34	Welwyn Garden City Platform 4	4	On time	n/a
23:49	Moorgate Platform 1	1	On time	n/a

Live arrivals at Hadley Wood
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
00:04	Moorgate Platform 4	4	On time	n/a
00:34	Moorgate Platform 4	4	On time	n/a
01:04	Moorgate Platform 4	4	On time	n/a
23:34	Moorgate Platform 4	4	On time	n/a
23:49	Welwyn Garden City Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.