Hackney Wick
Ticket office
Closed now
| Mon - Fri: | 7:00 AM to 1:00 PM |
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Station details
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AlertsFull detailsHide details
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
General information
| Station Operator: LO | |
| Station Code: HKW |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| True | Oyster Pre Pay |
| True | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
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Travelcard: Zone 2 |
| True | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
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Ticket Office Note: At both entrances |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
0343 222 1234 Website: Go to website |
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| False | Ticket Gate |
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Customer Services: You can Contact Customer Services on 0343 222 1234 |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Station facilities
| False> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| False | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| False | Station Buffet |
| False | Telephones (Cards & Coins) |
| False | Toilets |
| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: |
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| False | Waiting Room |
Car parking
| false | Car parking |
Cycling
| True | Cycle Storage Availability |
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Sheltered: No |
| True | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| False | Bus Service |
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Accessibility
| True | Accessible Booking Office Counter |
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Accessible Booking Office Counter Note: Ticket office staff provide assistance where possible |
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| False | Accessible Public Telephones |
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| False | National Key Toilets |
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| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
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| False | Step Free Access |
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Step Free Access Note: Step free access between platforms involves exiting the station |
| False | Accessible Taxis |
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| True | Accessible Ticket Machines |
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| False | Impaired Mobility Set Down |
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Live departures & arrivals for Hackney Wick
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 05:50 | Richmond Platform 1 | 1 | On time | See details on departure to Richmond | |
| 06:01 | Richmond Platform 1 | 1 | On time | See details on departure to Richmond | |
| 06:10 | Clapham Junction Platform 1 | 1 | On time | coaches | See details on departure to Clapham Junction |
| 06:18 | Stratford (London) Platform 2 | 2 | On time | See details on departure to Stratford (London) | |
| 06:20 | Clapham Junction Platform 1 | 1 | On time | See details on departure to Clapham Junction | |
| 06:27 | Richmond Platform 1 | 1 | On time | See details on departure to Richmond | |
| 06:31 | Clapham Junction Platform 1 | 1 | On time | See details on departure to Clapham Junction | |
| 06:36 | Stratford (London) Platform 2 | 2 | On time | See details on departure to Stratford (London) | |
| 06:39 | Richmond Platform 1 | 1 | On time | See details on departure to Richmond | |
| 06:50 | Richmond Platform 1 | 1 | On time | See details on departure to Richmond |
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 05:50 | Stratford (London) Platform 1 | 1 | On time | See details on departure to Stratford (London) | |
| 06:01 | Stratford (London) Platform 1 | 1 | On time | See details on departure to Stratford (London) | |
| 06:10 | Stratford (London) Platform 1 | 1 | On time | coaches | See details on departure to Stratford (London) |
| 06:18 | Camden Road Platform 2 | 2 | On time | See details on departure to Camden Road | |
| 06:20 | Stratford (London) Platform 1 | 1 | On time | See details on departure to Stratford (London) | |
| 06:27 | Stratford (London) Platform 1 | 1 | On time | See details on departure to Stratford (London) | |
| 06:31 | Stratford (London) Platform 1 | 1 | On time | See details on departure to Stratford (London) | |
| 06:36 | Willesden Junction Platform 2 | 2 | On time | See details on departure to Willesden Junction | |
| 06:39 | Stratford (London) Platform 1 | 1 | On time | See details on departure to Stratford (London) | |
| 06:50 | Richmond Platform 2 | 2 | On time | See details on departure to Richmond |