Hackney Downs Train Station

Address

Hackney Downs station
Dalston Lane
Hackney
E8 1LA

Station staff availability

Station staff availability
Mon - Fri	06:20-20:00
Sat	06:20-20:00
Sun	08:20-15:30

For full accessibility information at Hackney Downs, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	07:30-10:00

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Wheelchairs Available	Yes
Accessible Ticket Machines	Yes
Step Free Access	No	There are steps to all platforms. Step-free is access only available on southbound (Platform 1) only This is only possible via the Hackney Walkway and exiting at Hackney Central. Please ensure the Hackney Walkway lift is operational
Accessible Booking Office Counter	No
Ramp For Train Access	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 6:20 AM to 8:00 PM Sat: 6:20 AM to 8:00 PM Sun: 8:20 AM to 3:30 PM Staff Help Available Note: Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Helpline Contact	Yes	0343 222 1234
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Shops	Yes	Located on platform 1
Station Buffet	Yes	Cold drinks vending machine Food vending machine
Telephones	Yes
CCTV	Yes
Atm Machine	No
Baby Change	No
Toilets	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Validator	Yes
Travelcard		Zone 2
Smartcard Issued	No
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Pre Pay	Yes
Oyster Validator	Yes
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern

Passenger services

Phone number: 0343 222 1234 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		0343 222 1234
Customer Help Points	Yes
Lost Property Contact Available	No
Customer Services: 0343 222 1234

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 32 Type: Stands,Racks Location: Alongside station entrance
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 32
Type: Stands,Racks
Location:

Alongside station entrance

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Use Bus stop P in Amhurst Road for northbound services to Enfield Town/Cheshunt/Chingford Use Bus stop D in Amhurst Road for southbound services to Liverpool Street
Bus Service	Yes	London buses operate from outside the station
Taxi Rank	No

Location for Rail Replacement Services

Yes

Use Bus stop P in Amhurst Road for northbound services to Enfield Town/Cheshunt/Chingford

Use Bus stop D in Amhurst Road for southbound services to Liverpool Street

Bus Service

Yes

London buses operate from outside the station

Taxi Rank

General information

Station Operator	LO
Station Code	HAC
Staffing Level	partTime

Live departures & arrivals for Hackney Downs

Departures

Arrivals

Live departures for Hackney Downs
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
00:41	Chingford Platform 4	4	On time	n/a
00:55	Chingford Platform 4	4	On time	n/a
01:10	Chingford Platform 4	4	On time	n/a

Live arrivals at Hackney Downs
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
00:40	London Liverpool Street Platform 4	4	On time	n/a
00:55	London Liverpool Street Platform 4	4	On time	n/a
01:10	London Liverpool Street Platform 4	4	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Hackney Downs

No timetables.

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