Hackney Downs

Address

Hackney Downs station
Dalston Lane
Hackney
E8 1LA

Ticket office

Mon - Fri:	7:30 AM to 10:00 AM

0 Station updates

Station details

General information

Station Operator: LO
Station Code: HAC

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Travelcard: Zone 2
Oyster Pre Pay	Yes
Oyster Validator	Yes
Smartcard Issued	No
Smartcard Validator	Yes

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	Yes
Prepurchase Collection	Yes
Smartcard Topup	No
Ticket Machine	Yes

Passenger services

Phone number: 0343 222 1234 Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	No
Ticket Gate	Yes
Customer Services: 0343 222 1234

Customer Help Points	Yes

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,

Shops	Yes
Shops Note: Located on platform 1
Station Buffet	Yes
Station Buffet Note: Cold drinks vending machine Food vending machine
Telephones	Yes
Toilets	No
Waiting Room	No

Car parking

Car parking	No

Cycling

Cycle Storage Availability	Yes
Sheltered: No Spaces: 32 Type: Stands,Racks Location: Alongside station entrance

Cycle Storage Availability

Sheltered: No
Spaces: 32
Type: Stands,Racks
Location:

Alongside station entrance

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Use Bus stop P in Amhurst Road for northbound services to Enfield Town/Cheshunt/Chingford Use Bus stop D in Amhurst Road for southbound services to Liverpool Street
Taxi Rank	No

Location for Rail Replacement Services

Location For Rail Replacement Service Note:

Use Bus stop P in Amhurst Road for northbound services to Enfield Town/Cheshunt/Chingford

Use Bus stop D in Amhurst Road for southbound services to Liverpool Street

Taxi Rank

Bus Service	Yes
Bus Service Note: London buses operate from outside the station

Accessibility

Accessible Booking Office Counter	No
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	No
Wheelchairs Available	Yes
Ramp For Train Access	No
Step Free Access	No
Step Free Access Note: There are steps to all platforms. Step-free is access only available on southbound (Platform 1) only This is only possible via the Hackney Walkway and exiting at Hackney Central. Please ensure the Hackney Walkway lift is operational

Accessible Taxis	No
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	No
Helpline Contact	Yes
0343 222 1234
Staff Help Available	Yes
Mon - Fri: 6:20 AM to 8:00 PM Sat: 6:20 AM to 8:00 PM Sun: 8:20 AM to 3:30 PM
Staff Help Available Note: Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

Live departures & arrivals for Hackney Downs

Departures

Arrivals

Live departures for Hackney Downs
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
10:19	Hertford East Platform 2	2	10:20 1 min late	n/a	See details on departure to Hertford East
10:20	London Liverpool Street Platform 1	1	On time	n/a	See details on departure to London Liverpool Street
10:24	Cheshunt via Seven Sisters Platform 4	4	10:25 1 min late	n/a	See details on departure to Cheshunt via Seven Sisters
10:25	Chingford Platform 2	2	On time	n/a	See details on departure to Chingford
10:28	London Liverpool Street Platform 1	1	On time	n/a	See details on departure to London Liverpool Street
10:30	London Liverpool Street Platform 3	3	On time	n/a	See details on departure to London Liverpool Street
10:39	Enfield Town Platform 4	4	On time	n/a	See details on departure to Enfield Town
10:40	Chingford Platform 2	2	On time	n/a	See details on departure to Chingford
10:43	London Liverpool Street Platform 1	1	On time	n/a	See details on departure to London Liverpool Street
10:45	London Liverpool Street Platform 3	3	On time	n/a	See details on departure to London Liverpool Street

Live arrivals at Hackney Downs
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
10:19	London Liverpool Street Platform 2	2	10:20 1 min late	n/a	See details on departure to London Liverpool Street
10:20	Hertford East Platform 1	1	On time	n/a	See details on departure to Hertford East
10:24	London Liverpool Street Platform 4	4	On time	n/a	See details on departure to London Liverpool Street
10:25	London Liverpool Street Platform 2	2	On time	n/a	See details on departure to London Liverpool Street
10:28	Chingford Platform 1	1	On time	n/a	See details on departure to Chingford
10:30	Cheshunt Platform 3	3	On time	n/a	See details on departure to Cheshunt
10:39	London Liverpool Street Platform 4	4	On time	n/a	See details on departure to London Liverpool Street
10:40	London Liverpool Street Platform 2	2	On time	n/a	See details on departure to London Liverpool Street
10:43	Chingford Platform 1	1	On time	n/a	See details on departure to Chingford
10:45	Enfield Town Platform 3	3	On time	n/a	See details on departure to Enfield Town

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Hackney Downs

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