Hackney Downs
Ticket office
Closed now
Station details
| Station Operator: LO | |
|---|---|
| Station Code: HAC |
| Staffing Level: partTime | |
|---|---|
| CCTV: Yes |
| Oyster Pre Pay | Yes |
|---|---|
| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
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Travelcard: Zone 2 |
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| Oyster Topup | Yes |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Greater Anglia, London Overground |
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| Lost Property Contact Available | No |
|---|---|
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Phone number:
0343 222 1234 Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: 0343 222 1234 |
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| Customer Help Points | Yes |
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| Atm Machine | No |
|---|---|
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
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| Shops | Yes |
|---|---|
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Shops Note: Located on platform 1 |
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| Station Buffet | Yes |
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Station Buffet Note: Cold drinks vending machine Food vending machine |
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| Telephones (Cards & Coins) | Yes |
| Toilets | No |
| Waiting Room | No |
| Car parking | No |
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| Cycle Storage Availability | Yes |
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Sheltered: No Alongside station entrance |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Use Bus stop P in Amhurst Road for northbound services to Enfield Town/Cheshunt/Chingford Use Bus stop D in Amhurst Road for southbound services to Liverpool Street |
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| Taxi Rank | No |
| Bus Service | Yes |
|---|---|
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Bus Service Note: London buses operate from outside the station |
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| Accessible Booking Office Counter | No |
|---|---|
| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | No |
| Step Free Access | No |
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Step Free Access Note: There are steps to all platforms |
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| Accessible Taxis | No |
|---|---|
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0343 222 1234 | |
| Staff Help Available | Yes |
| Mon - Fri: 6:20 AM to 8:00 PM Sat: 6:20 AM to 8:00 PM Sun: 8:20 AM to 3:30 PM |
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Staff Help Available Note: Please note that assistance is only available during the station staffed hours (see above), unless pre-booked. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take. |
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Live departures & arrivals for Hackney Downs
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 12:39 | Enfield Town Platform 4 | 4 | On time |
n/a
|
See details on departure to Enfield Town | |
| 12:40 | Chingford Platform 2 | 2 | On time |
n/a
|
See details on departure to Chingford | |
| 12:43 | London Liverpool Street Platform 1 | 1 | On time |
n/a
|
See details on departure to London Liverpool Street | |
| 12:45 | London Liverpool Street Platform 3 | 3 | On time |
n/a
|
See details on departure to London Liverpool Street | |
| 12:48 | Hertford East Platform 2 | 2 | On time |
n/a
|
See details on departure to Hertford East | |
| 12:50 | London Liverpool Street Platform 1 | 1 | On time |
n/a
|
See details on departure to London Liverpool Street | |
| 12:54 | Cheshunt via Seven Sisters Platform 4 | 4 | On time |
n/a
|
See details on departure to Cheshunt via Seven Sisters | |
| 12:55 | Chingford Platform 2 | 2 | On time |
n/a
|
See details on departure to Chingford | |
| 12:58 | London Liverpool Street Platform 1 | 1 | On time |
n/a
|
See details on departure to London Liverpool Street | |
| 13:00 | London Liverpool Street Platform 3 | 3 | On time |
n/a
|
See details on departure to London Liverpool Street |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 12:39 | London Liverpool Street Platform 4 | 4 | On time |
n/a
|
See details on departure to London Liverpool Street | |
| 12:40 | London Liverpool Street Platform 2 | 2 | On time |
n/a
|
See details on departure to London Liverpool Street | |
| 12:43 | Chingford Platform 1 | 1 | On time |
n/a
|
See details on departure to Chingford | |
| 12:45 | Enfield Town Platform 3 | 3 | On time |
n/a
|
See details on departure to Enfield Town | |
| 12:48 | London Liverpool Street Platform 2 | 2 | On time |
n/a
|
See details on departure to London Liverpool Street | |
| 12:50 | Hertford East Platform 1 | 1 | On time |
n/a
|
See details on departure to Hertford East | |
| 12:54 | London Liverpool Street Platform 4 | 4 | On time |
n/a
|
See details on departure to London Liverpool Street | |
| 12:55 | London Liverpool Street Platform 2 | 2 | On time |
n/a
|
See details on departure to London Liverpool Street | |
| 12:58 | Chingford Platform 1 | 1 | On time |
n/a
|
See details on departure to Chingford | |
| 13:00 | Cheshunt Platform 3 | 3 | On time |
n/a
|
See details on departure to Cheshunt |
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk