Guildford Train Station

Address

Guildford station
Station Approach
Guildford
GU1 4UT

Station staff availability

Station staff availability
Mon - Fri	24 Hours
Sat	24 Hours
Sun	24 Hours

For full accessibility information at Guildford, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:15-21:00
Sat:	06:15-21:00
Sun:	07:00-21:00

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes	A low height ticket office counter is located within the main booking hall.
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Accessible Toilets	Yes
Step Free Access	Yes	There is level access to the booking hall and all platforms from the main entrance in Walnut Tree Close. There is no step free access from the Guildford Park Road entrance. There is step free access to and interchange between all platforms via steep ramps. A staff operated powered wheelchair is available for customers. Please speak to a member of staff or our Assisted Travel team.
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	The taxi rank is located outside the main station entrance (platform 2)

Staff help
Staff Help Available	Yes	Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
Helpline Opening Hours	Yes	Mon - Fri: 6:00 AM to 10:00 PM Sat: 6:00 AM to 10:00 PM Sun: 6:00 AM to 10:00 PM
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes	ATMs available
Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Shops	Yes
Station Buffet	Yes
Toilets	Yes	The toilets are located on Platform 2, next to the subway ramp. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request.
Waiting Room	Yes	Located on Platforms 3/4 and 5/6
CCTV	Yes
Telephones	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		In main Booking Hall

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		Please contact our Customer Services Department on 0345 6000 650
Customer Help Points	Yes	Help points are available on all platforms
Customer Services: Please contact our Customer Services Department on 0345 6000 650

Car parking

Car parking	Yes
Name: Premium Car Park Operator: Spaces: 250 Notes: Bank Holiday £4.00 Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Note: Bank Holiday £4.00 Accessible Car Park Equipment: No	Daily Charge: £15.50
Name: Standard Car Park Operator: Spaces: 77 Notes: Bank Holiday £2.00 Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Note: Bank Holiday £4.00 Accessible Car Park Equipment: No	Daily Charge: £11.00

Yes

Name: Premium Car Park
Operator:
Spaces: 250
Notes:

Bank Holiday £4.00

Car Parking Contact Available: No
Phone number:
Website: https://www.nationalrail.co.uk/
Note:

Bank Holiday £4.00

Accessible Car Park Equipment: No

Daily Charge: £15.50

Name: Standard Car Park
Operator:
Spaces: 77
Notes:

Bank Holiday £2.00

Car Parking Contact Available: No
Phone number:
Website: https://www.nationalrail.co.uk/
Note:

Bank Holiday £4.00

Accessible Car Park Equipment: No

Daily Charge: £11.00

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 378 Type: Compounds,Stands,Racks Location: Car parks 1 & 2
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 378
Type: Compounds,Stands,Racks
Location:

Car parks 1 & 2

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Bus lay-by in Station Forecourt off Walnut Tree Close.
Taxi Rank	Yes	Yes, at Main Station Entrance
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Tube, Overground and Tram links	No

General information

Station Operator	NR
Station Code	GLD
Staffing Level	Full Time

Live departures & arrivals for Guildford

Departures

Arrivals

Live departures for Guildford
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability
06:03	Portsmouth Harbour Platform 4	4	On time	n/a
06:03	Reading		Cancelled	n/a
This service has been cancelled because of a shortage of train crew
06:04	London Waterloo via Cobham Platform 3	3	On time	n/a
06:10	Gatwick Airport Platform 4	4	06:27 17 mins late	n/a
06:12	Heathrow Airport T3 (Bus)			n/a
06:23	Farnham Platform 6B	6B	On time	n/a
06:24	London Waterloo via Woking Platform 5	5	On time	n/a
06:28	London Waterloo via Epsom Platform 3	3	On time	n/a
06:30	Portsmouth Harbour Platform 4	4	On time	n/a
06:34	London Waterloo via Cobham Platform 2	2	On time	n/a

Portsmouth Harbour

06:03

Platform

On time

Seats

n/a

Reading

06:03

Platform

Cancelled

Seats

n/a

This service has been cancelled because of a shortage of train crew

London Waterloo via Cobham

06:04

Platform

On time

Seats

n/a

Gatwick Airport

06:10

Platform

06:27 17 mins late

Seats

n/a

Heathrow Airport T3 (Bus)

06:12

Seats

n/a

Farnham