Guildford Train Station

Address

Guildford station
Station Approach
Guildford
GU1 4UT

Station staff availability

Station staff availability
Mon - Sun	24 Hours

For full accessibility information at Guildford, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:15-21:00
Sat:	06:15-21:00
Sun:	07:00-21:00

0 Station updates

Station details

Please note, some of the tactile paving is missing on platforms 1, 3 and 4 at Guildford station.

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes	A low height ticket office counter is located within the main booking hall.
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Accessible Toilets	Yes
Step Free Access	Yes	There is level access to the booking hall and all platforms from the main entrance in Walnut Tree Close. There is no step free access from the Guildford Park Road entrance. There is step free access to and interchange between all platforms via steep ramps. A staff operated powered wheelchair is available for customers. Please speak to a member of staff or our Assisted Travel team.
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	The taxi rank is located outside the main station entrance (platform 2)

Staff help
Staff Help Available	Yes	Mon - Sun: 24 Hours Staff Help Available Note: Assistance is available whether booked in advance or requested on the day of travel. Passengers can book assistance in advance through their train operator, including up to two hours before travel with many operators. If you have not booked, simply turn up and request assistance on the day and our team will be happy to help. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. " Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. Assisted Travel South Western Railway on 0800 52 82 100.
Helpline Contact	Yes	If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
Helpline Opening Hours	Yes	Mon - Fri: 6:00 AM to 10:00 PM Sat: 6:00 AM to 10:00 PM Sun: 6:00 AM to 10:00 PM
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes	ATMs available
Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Shops	Yes
Station Buffet	Yes
Toilets	Yes	The toilets are located on Platform 2, next to the subway ramp. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request.
Waiting Room	Yes	Located on Platforms 3/4 and 5/6
CCTV	Yes
Telephones	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		In main Booking Hall

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		Please contact our Customer Services Department on 0345 6000 650
Customer Help Points	Yes	Help points are available on all platforms
Customer Services: Please contact our Customer Services Department on 0345 6000 650

Car parking

Car parking	Yes
Name: Premium Car Park Operator: Spaces: 250 Notes: Bank Holiday £4.00 Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: No	Daily Charge: £15.50
Name: Standard Car Park Operator: Spaces: 77 Notes: Bank Holiday £2.00 Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: No	Daily Charge: £11.00

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 378 Type: Compounds,Stands,Racks Location: Car parks 1 & 2
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 378
Type: Compounds,Stands,Racks
Location:

Car parks 1 & 2

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Bus lay-by in Station Forecourt off Walnut Tree Close.
Taxi Rank	Yes	Yes, at Main Station Entrance
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Tube, Overground and Tram links	No

General information

Station Operator	NR
Station Code	GLD
Staffing Level	Full Time

Live departures & arrivals for Guildford

Departures

Arrivals

Live departures for Guildford
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability	Air-con	Train LengthCoaches
07:36	Gatwick Airport Platform 6	6	07:38 2 mins late	n/a	N/A	3
07:48	Havant		Cancelled	n/a	N/A
07:48	Havant			n/a	N/A
07:50	Wimbledon Platform 3	3	On time	n/a	N/A	8
07:57	London Waterloo via Woking Platform 4	4	On time	n/a	N/A	10
08:07	London Waterloo via Woking Platform 5	5	On time	n/a	N/A	10
08:17	Ascot Platform 6	6	On time	n/a	N/A	4
08:18	Haslemere			n/a	N/A
08:18	Havant			n/a	N/A
08:21	Heathrow Airport T3 (Bus)			n/a	N/A

Gatwick Airport

07:36

Platform

07:38 2 mins late

Coaches

Seats

n/a

Air-con

N/A

Havant

07:48

Cancelled

Seats

n/a

Air-con

N/A

Havant

07:48

Seats

n/a

Air-con

N/A

Wimbledon

07:50

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

London Waterloo via Woking

07:57

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

London Waterloo via Woking

08:07

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Ascot

08:17

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Haslemere

08:18

Seats

n/a

Air-con

N/A

Havant

08:18

Seats

n/a

Air-con

N/A

Heathrow Airport T3 (Bus)

08:21

Seats

n/a

Air-con

N/A

Live arrivals at Guildford
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability	Air-con	Train LengthCoaches
07:36	Reading Platform 6	6	On time	n/a	N/A	3
07:48	Woking		Cancelled	n/a	N/A
07:48	Woking			n/a	N/A
07:57	Portsmouth Harbour			n/a	N/A
07:57	Havant			n/a	N/A
08:06	Aldershot Platform 6	6	On time	n/a	N/A	4
08:10	Surbiton Platform 1	1	On time	n/a	N/A
08:14	London Waterloo Platform 3	3	On time	n/a	N/A	10
08:27	Haslemere			n/a	N/A
08:27	Havant		Cancelled	n/a	N/A

Reading

07:36

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Woking

07:48

Cancelled

Seats

n/a

Air-con

N/A

Woking

07:48

Seats

n/a

Air-con

N/A

Portsmouth Harbour

07:57

Seats

n/a

Air-con

N/A

Havant

07:57

Seats

n/a

Air-con

N/A

Aldershot

08:06

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Surbiton

08:10

Platform

On time

Seats

n/a

Air-con

N/A

London Waterloo

08:14

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Haslemere

08:27

Seats

n/a

Air-con

N/A

Havant

08:27

Cancelled

Seats

n/a

Air-con

N/A

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.

Guildford Train Station

Address

Station staff availability

Ticket office availability

Station details

Live departures & arrivals for Guildford

Usual seating availability

timetables for Guildford