Great Malvern
Ticket office
Open now
| Mon - Fri: | 6:00 AM to 5:00 PM |
|---|---|
| Sat: | 7:00 AM to 2:00 PM |
| Sun: | to |
Station details
| Station Operator: WM | |
| Station Code: GMV |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
|
Ticket Office Note: On platform towards Worcester |
|
| Lost Property Contact Available | No |
|
Website: Go to website |
|
|
Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Great Malvern Station is accredited by the Secure Station Scheme** |
|
| Customer Help Points | Yes |
|
Customer Help Points Note: CIS System |
|
| Atm Machine | No |
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
|
Passenger Information Systems Note: Departure Screens, Announcements, |
|
| Shops | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
|
Toilets Note: The toilets are located in the Booking Hall (shared facility for Ladies and Gents). The accessible toilets (non-RADAR) are located in the Booking Hall. All toilet facilities are available: Monday - Friday 06:00-17:00, Saturday 07:00-14:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed. |
|
| Waiting Room | Yes |
| Car parking | Yes |
|
Name: Station Car Park Operator: Indigo Spaces: 122 Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
|
| Car Parking Contact Available | No |
|
Phone number: 0330 1235 247 Website: Go to website Note: Website: https://uk.parkindigo.com/en/west-midlands-trains |
|
| Cycle Storage Availability | Yes |
|
Sheltered: No |
|
| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
|
Location For Rail Replacement Service Note: In the event of engineering the bus/coach will collect from: On the station car park at Platform 1. |
|
| Taxi Rank | Yes |
|
Taxi Rank Note: Smiths 01684 568686 |
|
| Bus Service | Yes |
|
Bus Service Note: Information to plan your onward journey is available in a printable format here |
|
| Accessible Booking Office Counter | No |
|
Accessible Booking Office Counter Note: 1 to 1 contact with ticket office staff |
|
| Accessible Public Telephones | No |
|
Accessible Public Telephones Note: Public telephones are not accessible |
|
| National Key Toilets | Yes |
|
National Key Toilets Note: The accessible toilets (non-RADAR) are located in the Booking Hall. The toilet facilities are available: Monday - Friday 06:00-17:00, Saturday 07:00-14:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed. |
|
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
|
Step Free Access Note: Level access to Birmingham platform and booking hall - also level via side gate. Step-free access to Hereford platform (platform 2) via slope. Access between platforms via subway with 23 steps down and up or step-free route via street - long distance including pavement. Handrail on one side only for part of subway. No handrail on ramp leading to Hereford platform. Small car parks on both sides of station. Additional side gate to Hereford platform. |
|
| Accessible Taxis | No |
|
Accessible Taxis Note: Accessible taxis are not available |
|
| Accessible Ticket Machines | No |
| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day) | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 10:00 PM | |
Live departures & arrivals for Great Malvern
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 09:45 | Hereford Platform 2 | 2 | On time | coaches | See details on departure to Hereford |
| 09:54 | London Paddington Platform 1 | 1 | On time | See details on departure to London Paddington | |
| 10:10 | Birmingham New Street Platform 1 | 1 | On time | coaches | See details on departure to Birmingham New Street |
| 10:41 | Westbury Platform 1 | 1 | On time | See details on departure to Westbury | |
| 10:45 | Hereford Platform 2 | 2 | On time | coaches | See details on departure to Hereford |
| 10:58 | London Paddington Platform 1 | 1 | On time | See details on departure to London Paddington | |
| 11:10 | Birmingham New Street Platform 1 | 1 | On time | coaches | See details on departure to Birmingham New Street |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 09:44 | Birmingham New Street Platform 2 | 2 | On time | coaches | See details on departure to Birmingham New Street |
| 10:10 | Hereford Platform 1 | 1 | On time | coaches | See details on departure to Hereford |
| 10:12 | London Paddington Platform 2 | 2 | On time | See details on departure to London Paddington | |
| 10:28 | Warminster Platform 2 | 2 | On time | See details on departure to Warminster | |
| 10:44 | Birmingham New Street Platform 2 | 2 | On time | coaches | See details on departure to Birmingham New Street |
| 11:10 | Hereford Platform 1 | 1 | On time | coaches | See details on departure to Hereford |
| 11:15 | London Paddington Platform 2 | 2 | On time | See details on departure to London Paddington |