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Last updated: 19:19

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19:45
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Great Malvern

Address

Great Malvern station
Station Approach
Malvern
WR14 3AL

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Ticket office

Closed now

Station details

Station Operator: WM
Station Code: GMV
Staffing Level: partTime
CCTV: Yes

Oyster Pre Pay No
Oyster Validator No
Smartcard Issued No
Smartcard Validator No
Oyster Topup No
Prepurchase Collection Yes
Smartcard Topup No
Ticket Machine Yes
Ticket Office Note:
On platform towards Worcester

Lost Property Contact Available No
Website: Go to website
Customer Services:
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Great Malvern Station is accredited by the Secure Station Scheme**
Customer Help Points Yes
Customer Help Points Note:

CIS System

Atm Machine No
Baby Change No
Seated Area Yes
Passenger Information Systems Yes
Passenger Information Systems Note:
Departure Screens, Announcements,
Shops No
Station Buffet No
Telephones (Cards & Coins) Yes
Toilets Yes
Toilets Note:
The toilets are located in the Booking Hall (shared facility for Ladies and Gents). The accessible toilets (non-RADAR) are located in the Booking Hall. All toilet facilities are available: Monday - Friday 06:00-17:00, Saturday 07:00-14:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
Waiting Room Yes

Car parking Yes
Name: Station Car Park
Operator: SABA UK
Spaces: 122

Annual Charge: N/A
Daily Charge: N/A
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
Car Parking Contact Available No
Phone number: 0330 1235 247
Website: Go to website

Cycle Storage Availability Yes

Sheltered: No
Spaces: 14
Type: Stands
Location:

Cycle Storage CCTV Yes

Location for Rail Replacement Services Yes
Location For Rail Replacement Service Note:
In the event of engineering the bus/coach will collect from: On the station car park at Platform 1.
Taxi Rank Yes
Taxi Rank Note:

Smiths 01684 568686
Bus Service Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessible Booking Office Counter No
Accessible Booking Office Counter Note:

1 to 1 contact with ticket office staff
Accessible Public Telephones No
Accessible Public Telephones Note:

Public telephones are not accessible
Accessible Toilets Yes
Accessible Toilets Note:
The accessible toilets (non-RADAR) are located in the Booking Hall. The toilet facilities are available: Monday - Friday 06:00-17:00, Saturday 07:00-14:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
Induction Loop Yes
Wheelchairs Available No
Ramp For Train Access Yes
Step Free Access Yes
Step Free Access Note:

Level access to Birmingham platform and booking hall - also level via side gate. Step-free access to Hereford platform (platform 2) via slope. Access between platforms via subway with 23 steps down and up or step-free route via street - long distance including pavement. Handrail on one side only for part of subway. No handrail on ramp leading to Hereford platform. Small car parks on both sides of station. Additional side gate to Hereford platform.
Accessible Taxis No
Accessible Taxis Note:

Accessible taxis are not available
Accessible Ticket Machines No
Impaired Mobility Set Down No
Helpline Contact Yes
0800 0248998
Helpline Opening Hours Yes
Mon - Sun: 8:00 AM to 10:00 PM
Staff Help Available Yes
Mon - Fri: 6:00 AM to 5:00 PM
Sat: 7:00 AM to 2:00 PM
Assisted Travel:

If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.

Live departures & arrivals for Great Malvern

Departures
Arrivals
Live departures for Great Malvern
Due Destination Platform Expected Usual Seat AvailabilityUsual seat availability Train LengthCoaches further details 
19:58 London Paddington Platform 1 1 On time
n/a
 See details on departure to London Paddington
20:03 Hereford Platform 2 2 On time
n/a
 2 See details on departure to Hereford
20:29 Birmingham New Street Platform 1 1 On time
n/a
 4 See details on departure to Birmingham New Street
20:40 London Paddington Platform 1 1 On time
n/a
 See details on departure to London Paddington
Live arrivals at Great Malvern
Due Destination Platform Expected Usual Seat AvailabilityUsual seat availability Train LengthCoaches further details 
20:02 Birmingham New Street Platform 2 2 On time
n/a
 2 See details on departure to Birmingham New Street
20:14 London Paddington Platform 2 2 On time
n/a
 See details on departure to London Paddington
20:28 Hereford Platform 1 1 On time
n/a
 4 See details on departure to Hereford

Usual seating availability

More info
  • Many seats available
  • Plenty of seats available
  • Some seats available
  • Only a few seats available
  • Standing room only
  • n/a
    Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Great Malvern

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