Erdington
Ticket office
Open now
Station details
| Station Operator: WM | |
|---|---|
| Station Code: ERD |
| Staffing Level: partTime | |
|---|---|
| CCTV: Yes |
| Oyster Pre Pay | No |
|---|---|
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
|
Ticket Office Note: Outside the Ticket Office. |
|
| Lost Property Contact Available | No |
|---|---|
|
Website: Go to website |
|
|
Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Erdington is accredited by the Secure Station Scheme** |
|
| Customer Help Points | Yes |
|---|---|
|
Customer Help Points Note: On both platforms |
|
| Atm Machine | No |
|---|---|
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
|
Passenger Information Systems Note: Departure Screens, Announcements, |
|
| Shops | No |
|---|---|
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | No |
|
Toilets Note: N/A |
|
| Waiting Room | No |
| Car parking | No |
|---|
| Cycle Storage Availability | Yes |
|---|---|
|
Sheltered: Yes |
|
| Cycle Storage CCTV | Yes |
|---|
| Location for Rail Replacement Services | Yes |
|---|---|
|
Location For Rail Replacement Service Note: In the event of engineering the bus/coach will collect from: Bottom of stair ramp |
|
| Taxi Rank | Yes |
|
Taxi Rank Note: Star Radio 0121 373 1111 Yenton 0121 384 8181 BBs 0121 693 3333 |
|
| Bus Service | Yes |
|---|---|
|
Bus Service Note: Information to plan your onward journey is available in a printable format here |
|
| Accessible Booking Office Counter | No |
|---|---|
|
Accessible Booking Office Counter Note: None |
|
| Accessible Public Telephones | No |
|
Accessible Public Telephones Note: Public telephones are not accessible |
|
| Accessible Toilets | No |
|
Accessible Toilets Note: N/A |
|
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
|
Step Free Access Note: Ramp to platform 1 (trains to Lichfield)- 75m. Ramp to platform 2 (trains to Birminmgham)- 50m long. Step-free access to platforms via ramps and road underbridge - 160m. Ramps have handrails on one side only. Road underbridge is fully accessible for wheelchair users with railing protecting path from road. |
|
| Accessible Taxis | No |
|---|---|
|
Accessible Taxis Note: Accessible taxis are not available |
|
| Accessible Ticket Machines | No |
| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0800 0248998 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 10:00 PM | |
| Staff Help Available | Yes |
| Mon - Fri: 6:00 AM to 8:00 PM Sat: 8:00 AM to 8:00 PM Sun: 9:25 AM to 4:00 PM |
|
|
Assisted Travel: If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day. If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens. Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day. Please note that other train operating companies may have different contact centre hours for booking assistance. |
|
Live departures & arrivals for Erdington
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 13:07 | Lichfield Trent Valley Platform 1 | 1 | On time |
n/a
|
See details on departure to Lichfield Trent Valley | |
| 13:18 | Bromsgrove Platform 2 | 2 | On time |
n/a
|
See details on departure to Bromsgrove | |
| 13:27 | Redditch Platform 2 | 2 | On time |
n/a
|
See details on departure to Redditch | |
| 13:29 | Four Oaks Platform 1 | 1 | On time |
n/a
|
See details on departure to Four Oaks | |
| 13:37 | Lichfield Trent Valley Platform 1 | 1 | On time |
n/a
|
See details on departure to Lichfield Trent Valley | |
| 13:48 | Bromsgrove Platform 2 | 2 | On time |
n/a
|
See details on departure to Bromsgrove | |
| 13:57 | Redditch Platform 2 | 2 | On time |
n/a
|
See details on departure to Redditch | |
| 13:59 | Four Oaks Platform 1 | 1 | On time |
n/a
|
See details on departure to Four Oaks | |
| 14:07 | Lichfield Trent Valley Platform 1 | 1 | On time |
n/a
|
See details on departure to Lichfield Trent Valley | |
| 14:18 | Bromsgrove Platform 2 | 2 | On time |
n/a
|
See details on departure to Bromsgrove |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 13:07 | Bromsgrove Platform 1 | 1 | On time |
n/a
|
See details on departure to Bromsgrove | |
| 13:18 | Lichfield Trent Valley Platform 2 | 2 | On time |
n/a
|
See details on departure to Lichfield Trent Valley | |
| 13:26 | Four Oaks Platform 2 | 2 | On time |
n/a
|
See details on departure to Four Oaks | |
| 13:28 | Redditch Platform 1 | 1 | On time |
n/a
|
See details on departure to Redditch | |
| 13:37 | Bromsgrove Platform 1 | 1 | On time |
n/a
|
See details on departure to Bromsgrove | |
| 13:48 | Lichfield Trent Valley Platform 2 | 2 | On time |
n/a
|
See details on departure to Lichfield Trent Valley | |
| 13:56 | Four Oaks Platform 2 | 2 | On time |
n/a
|
See details on departure to Four Oaks | |
| 13:59 | Redditch Platform 1 | 1 | On time |
n/a
|
See details on departure to Redditch | |
| 14:07 | Bromsgrove Platform 1 | 1 | On time |
n/a
|
See details on departure to Bromsgrove | |
| 14:18 | Lichfield Trent Valley Platform 2 | 2 | On time |
n/a
|
See details on departure to Lichfield Trent Valley |
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
-
Some seats available
-
Only a few seats available
-
Standing room only
-
n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk