Erdington
Ticket office
Open now
Station details
Station Operator: WM | |
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Station Code: ERD |
Staffing Level: partTime | |
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CCTV: Yes |
Oyster Pre Pay | No |
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Oyster Validator | No |
Smartcard Issued | No |
Smartcard Validator | No |
Oyster Topup | No |
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Prepurchase Collection | Yes |
Smartcard Topup | No |
Ticket Machine | Yes |
Ticket Office Note: Outside the Ticket Office. |
Lost Property Contact Available | No |
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Website: Go to website |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Erdington is accredited by the Secure Station Scheme** |
Customer Help Points | Yes |
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Customer Help Points Note: On both platforms |
Atm Machine | No |
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Baby Change | No |
Seated Area | Yes |
Passenger Information Systems | Yes |
Passenger Information Systems Note: Departure Screens, Announcements, |
Shops | No |
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Station Buffet | No |
Telephones (Cards & Coins) | Yes |
Toilets | No |
Toilets Note: N/A |
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Waiting Room | No |
Car parking | No |
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Cycle Storage Availability | Yes |
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Sheltered: Yes |
Cycle Storage CCTV | Yes |
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Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: In the event of engineering the bus/coach will collect from: Bottom of stair ramp |
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Taxi Rank | Yes |
Taxi Rank Note: Star Radio 0121 373 1111 Yenton 0121 384 8181 BBs 0121 693 3333 |
Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessible Booking Office Counter | No |
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Accessible Booking Office Counter Note: None |
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Accessible Public Telephones | No |
Accessible Public Telephones Note: Public telephones are not accessible |
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Accessible Toilets | No |
Accessible Toilets Note: N/A |
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Induction Loop | Yes |
Wheelchairs Available | No |
Ramp For Train Access | Yes |
Step Free Access | Yes |
Step Free Access Note: This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform. |
Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are not available |
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Accessible Ticket Machines | No |
Impaired Mobility Set Down | No |
Helpline Contact | Yes |
0800 0248998 | |
Helpline Opening Hours | Yes |
Mon - Sun: Twenty Four Hours | |
Staff Help Available | Yes |
Mon - Fri: 6:00 AM to 8:00 PM Sat: 8:00 AM to 8:00 PM Sun: 9:25 AM to 4:00 PM |
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Staff Help Available Note: This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
Live departures & arrivals for Erdington
Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
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09:48 | Lichfield Trent Valley via Four Oaks Platform 1 | 1 | On time |
n/a
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See details on departure to Lichfield Trent Valley via Four Oaks | |
09:57 | Redditch via Birmingham New Street Platform 2 | 2 | On time |
n/a
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See details on departure to Redditch via Birmingham New Street | |
09:59 | Four Oaks Platform 1 | 1 | On time |
n/a
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See details on departure to Four Oaks | |
10:07 | Bromsgrove via Birmingham New Street Platform 2 | 2 | On time |
n/a
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See details on departure to Bromsgrove via Birmingham New Street | |
10:18 | Lichfield Trent Valley via Four Oaks Platform 1 | 1 | On time |
n/a
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See details on departure to Lichfield Trent Valley via Four Oaks | |
10:27 | Redditch via Birmingham New Street Platform 2 | 2 | On time |
n/a
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See details on departure to Redditch via Birmingham New Street | |
10:29 | Four Oaks Platform 1 | 1 | On time |
n/a
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See details on departure to Four Oaks | |
10:37 | Bromsgrove via Birmingham New Street Platform 2 | 2 | On time |
n/a
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See details on departure to Bromsgrove via Birmingham New Street | |
10:48 | Lichfield Trent Valley via Four Oaks Platform 1 | 1 | On time |
n/a
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See details on departure to Lichfield Trent Valley via Four Oaks | |
10:57 | Redditch via Birmingham New Street Platform 2 | 2 | On time |
n/a
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See details on departure to Redditch via Birmingham New Street |
Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
---|---|---|---|---|---|---|
09:48 | Bromsgrove Platform 1 | 1 | On time |
n/a
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See details on departure to Bromsgrove | |
09:56 | Four Oaks Platform 2 | 2 | On time |
n/a
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See details on departure to Four Oaks | |
09:59 | Redditch Platform 1 | 1 | On time |
n/a
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See details on departure to Redditch | |
10:07 | Lichfield Trent Valley Platform 2 | 2 | On time |
n/a
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See details on departure to Lichfield Trent Valley | |
10:18 | Bromsgrove Platform 1 | 1 | On time |
n/a
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See details on departure to Bromsgrove | |
10:26 | Four Oaks Platform 2 | 2 | On time |
n/a
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See details on departure to Four Oaks | |
10:28 | Redditch Platform 1 | 1 | On time |
n/a
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See details on departure to Redditch | |
10:37 | Lichfield Trent Valley Platform 2 | 2 | On time |
n/a
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See details on departure to Lichfield Trent Valley | |
10:48 | Bromsgrove Platform 1 | 1 | On time |
n/a
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See details on departure to Bromsgrove | |
10:56 | Four Oaks Platform 2 | 2 | On time |
n/a
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See details on departure to Four Oaks |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk