Erdington
Ticket office
Open now
| Mon - Fri: | 6:00 AM to 8:00 PM |
|---|---|
| Sat: | 8:00 AM to 8:00 PM |
| Sun: | 9:25 AM to 4:00 PM |
Station details
| Station Operator: WM | |
| Station Code: ERD |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Ticket Office Note: Outside the Ticket Office. |
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| Lost Property Contact Available | No |
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Website: Go to website |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Erdington is accredited by the Secure Station Scheme** |
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| Customer Help Points | Yes |
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Customer Help Points Note: On both platforms |
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| Atm Machine | No |
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | No |
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Toilets Note: N/A |
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| Waiting Room | No |
| Car parking | No |
| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: In the event of engineering the bus/coach will collect from: Bottom of stair ramp |
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| Taxi Rank | Yes |
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Taxi Rank Note: Star Radio 0121 373 1111 Yenton 0121 384 8181 BBs 0121 693 3333 |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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Accessible Booking Office Counter Note: None |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| Accessible Toilets | No |
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Accessible Toilets Note: N/A |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Ramp to platform 1 (trains to Lichfield)- 75m. Ramp to platform 2 (trains to Birminmgham)- 50m long. Step-free access to platforms via ramps and road underbridge - 160m. Ramps have handrails on one side only. Road underbridge is fully accessible for wheelchair users with railing protecting path from road. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are not available |
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| Accessible Ticket Machines | No |
| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day) | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 10:00 PM | |
| Staff Help Available | Yes |
| Mon - Fri: 6:00 AM to 8:00 PM Sat: 8:00 AM to 8:00 PM Sun: 9:25 AM to 4:00 PM |
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Staff Help Available Note:
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish). Â Please contact West Midlands Railway Passenger Assist team on 0800 0248998 |
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Live departures & arrivals for Erdington
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 15:50 | Lichfield Trent Valley Platform 1 | 1 | On time |
n/a
|
See details on departure to Lichfield Trent Valley | |
| 15:59 | Redditch Platform 2 | 2 | On time |
n/a
|
See details on departure to Redditch | |
| 16:20 | Lichfield Trent Valley Platform 1 | 1 | 16:23 3 mins late |
n/a
|
See details on departure to Lichfield Trent Valley | |
| 16:29 | Redditch Platform 2 | 2 | On time |
n/a
|
See details on departure to Redditch | |
| 16:50 | Lichfield Trent Valley Platform 1 | 1 | On time |
n/a
|
See details on departure to Lichfield Trent Valley | |
| 16:59 | Redditch Platform 2 | 2 | On time |
n/a
|
See details on departure to Redditch | |
| 17:20 | Lichfield Trent Valley Platform 1 | 1 | On time |
n/a
|
See details on departure to Lichfield Trent Valley | |
| 17:29 | Redditch Platform 2 | 2 | On time |
n/a
|
See details on departure to Redditch |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 15:49 | Redditch Platform 1 | 1 | On time |
n/a
|
See details on departure to Redditch | |
| 15:58 | Lichfield Trent Valley Platform 2 | 2 | On time |
n/a
|
See details on departure to Lichfield Trent Valley | |
| 16:19 | Redditch Platform 1 | 1 | 16:22 3 mins late |
n/a
|
See details on departure to Redditch | |
| 16:28 | Lichfield Trent Valley Platform 2 | 2 | On time |
n/a
|
See details on departure to Lichfield Trent Valley | |
| 16:49 | Redditch Platform 1 | 1 | On time |
n/a
|
See details on departure to Redditch | |
| 16:58 | Lichfield Trent Valley Platform 2 | 2 | On time |
n/a
|
See details on departure to Lichfield Trent Valley | |
| 17:19 | Redditch Platform 1 | 1 | On time |
n/a
|
See details on departure to Redditch | |
| 17:28 | Lichfield Trent Valley Platform 2 | 2 | On time |
n/a
|
See details on departure to Lichfield Trent Valley |
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk