Ely
Ticket office
Closed now
| Mon - Fri: | 6:00 AM to 7:00 PM |
|---|---|
| Sat: | 7:00 AM to 7:00 PM |
Station details
| Station Operator: LE | |
| Station Code: ELY |
| Staffing Level: Full Time | |
| CCTV: Yes |
| False | Oyster Pre Pay |
| False | Oyster Validator |
| True | Smartcard Issued |
| True | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
| False> | Lost Property Contact Available |
|
Website: Go to website |
|
|
Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
| True | Customer Help Points |
|
Customer Help Points Note: On each platform |
| True> | Atm Machine |
|
Atm Machine Note: Located on concourse |
|
| True | Baby Change |
| True | Seated Area |
| True | Passenger Information Systems |
|
Passenger Information Systems Note: Departure Screens, Announcements, |
| True | Shops |
| True | Station Buffet |
| True | Telephones (Cards & Coins) |
| True | Toilets |
|
Toilets Note: Toilets including accessible (radar key) toilets are located on all platforms and open when the station is staffed. |
|
| False | Waiting Room |
| true | Car parking |
|
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 143 Annual Charge: £1050.00 Daily Charge: £7.00 Monthly Charge: £105.00 Off Peak Charge: £6.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £300.00 Weekly Charge: £28.00 |
| False | Car Parking Contact Available |
|
Phone number: Website: Go to website |
| True | Cycle Storage Availability |
|
Sheltered: Yes In station car park |
| False | Cycle Storage CCTV |
| True | Location for Rail Replacement Services |
|
Location For Rail Replacement Service Note: Replacement transport stop at station entrance |
|
| False | Taxi Rank |
|
|
| False | Bus Service |
|
|
| True | Accessible Booking Office Counter |
|
|
|
| False | Accessible Public Telephones |
|
|
|
| True | National Key Toilets |
| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
| True | Step Free Access |
|
Step Free Access Note: Ramped subway between all platforms |
| False | Accessible Taxis |
|
Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
|
| True | Accessible Ticket Machines |
|
|
|
| False | Impaired Mobility Set Down |
| True | Helpline Contact |
| 0800 028 28 78 | |
| True | Helpline Opening Hours |
| Mon - Sun: | 8:00 AM to 8:00 PM |
| Helpline Note: 08:00 - 20:00 |
Live departures & arrivals for Ely
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 20:16 | Melton Mowbray Platform | On time | See details on departure to Melton Mowbray | ||
| 20:23 | Kings Lynn Platform | On time | coaches | See details on departure to Kings Lynn | |
| 20:28 | Colchester Platform | On time | See details on departure to Colchester | ||
| 20:53 | Cambridge Platform | On time | See details on departure to Cambridge | ||
| 20:57 | London Kings Cross Platform | On time | coaches | See details on departure to London Kings Cross | |
| 21:03 | Stansted Airport Platform | On time | See details on departure to Stansted Airport | ||
| 21:07 | Norwich Platform | On time | See details on departure to Norwich | ||
| 21:22 | Kings Lynn Platform | On time | coaches | See details on departure to Kings Lynn | |
| 21:57 | London Kings Cross Platform | On time | coaches | See details on departure to London Kings Cross | |
| 22:07 | Norwich Platform | On time | See details on departure to Norwich |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 20:15 | Cambridge Platform | On time | See details on departure to Cambridge | ||
| 20:23 | London Kings Cross Platform | On time | coaches | See details on departure to London Kings Cross | |
| 20:26 | Peterborough Platform | On time | See details on departure to Peterborough | ||
| 20:52 | Melton Mowbray Platform | On time | See details on departure to Melton Mowbray | ||
| 20:57 | Kings Lynn Platform | On time | coaches | See details on departure to Kings Lynn | |
| 21:01 | Norwich Platform | On time | See details on departure to Norwich | ||
| 21:07 | Stansted Airport Platform | On time | See details on departure to Stansted Airport | ||
| 21:22 | London Kings Cross Platform | On time | coaches | See details on departure to London Kings Cross | |
| 21:57 | Kings Lynn Platform | On time | coaches | See details on departure to Kings Lynn | |
| 22:07 | Stansted Airport Platform | On time | See details on departure to Stansted Airport |