Ely
Ticket office
Open now
| Mon - Fri: | 6:00 AM to 8:00 PM |
|---|---|
| Sat: | 6:00 AM to 8:00 PM |
| Sun: | 8:30 AM to 6:30 PM |
Station details
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AlertsFull detailsHide detailsPlease allow plenty of time for making train connections at Ely due to the walking distance between platforms when using the subway. Thank you.
General information
| Station Operator: LE | |
| Station Code: ELY |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
Passenger services
| False> | Lost Property Contact Available |
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Website: Go to website |
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| False | Ticket Gate |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: On each platform |
Station facilities
| True> | Atm Machine |
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Atm Machine Note: Located on concourse |
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| True | Baby Change |
| False | Bureau De Change |
| True | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
| False | Showers |
| True | Station Buffet |
| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: The toilets are located on each platform. The National key toilets are available on each platform; these toilets are operated by a radar key. The National key toilets are only available during the opening hours of the station. |
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| False | Tourist Information Office |
| True | Trolleys |
| False | WebKiosk |
| True | WiFi |
| True | Waiting Room |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 143 Annual Charge: £951.00 Daily Charge: £6.20 Monthly Charge: £95.00 Off Peak Charge: £5.30 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: £24.90 |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes In station car park |
| False | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| False | Bus Service |
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Accessibility
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Ramped subway between platforms |
| False | Accessible Taxis |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| True | Accessible Ticket Machines |
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| False | Impaired Mobility Set Down |
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Live departures & arrivals for Ely
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 11:38 | Cambridge Platform 2 | 2 | On time | See details on departure to Cambridge |
| 11:47 | London Kings Cross Platform 3 | 3 | On time | See details on departure to London Kings Cross |
| 11:51 | Liverpool Lime Street Platform 1 | 1 | On time | See details on departure to Liverpool Lime Street |
| 11:53 | Stansted Airport Platform 2 | 2 | On time | See details on departure to Stansted Airport |
| 11:55 | Kings Lynn Platform 1 | 1 | On time | See details on departure to Kings Lynn |
| 12:15 | Birmingham New Street Platform 1 | 1 | On time | See details on departure to Birmingham New Street |
| 12:16 | Norwich Platform 3B | 3B | 12:17 1 min late | See details on departure to Norwich |
| 12:17 | London Kings Cross Platform 2 | 2 | On time | See details on departure to London Kings Cross |
| 12:28 | Norwich Platform 1 | 1 | On time | See details on departure to Norwich |
| 12:32 | Ipswich Platform 2 | 2 | On time | See details on departure to Ipswich |
| 12:38 | Cambridge Platform 2 | 2 | On time | See details on departure to Cambridge |
| 12:47 | London Kings Cross Platform | On time | See details on departure to London Kings Cross | |
| 12:50 | Liverpool Lime Street Platform | On time | See details on departure to Liverpool Lime Street | |
| 12:53 | Stansted Airport Platform | On time | See details on departure to Stansted Airport | |
| 12:55 | Kings Lynn Platform | On time | See details on departure to Kings Lynn | |
| 12:58 | Peterborough Platform | On time | See details on departure to Peterborough | |
| 13:15 | Birmingham New Street Platform | On time | See details on departure to Birmingham New Street | |
| 13:17 | London Kings Cross Platform | On time | See details on departure to London Kings Cross | |
| 13:18 | Norwich Platform | 13:29 11 mins late | See details on departure to Norwich | |
| 13:28 | Norwich Platform | On time | See details on departure to Norwich | |
| 13:38 | Cambridge Platform | On time | See details on departure to Cambridge |
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 11:38 | Norwich Platform 2 | 2 | On time | See details on departure to Norwich |
| 11:47 | Norwich Platform 1 | 1 | On time | See details on departure to Norwich |
| 11:52 | Birmingham New Street Platform 2 | 2 | On time | See details on departure to Birmingham New Street |
| 11:54 | London Kings Cross Platform 1 | 1 | On time | See details on departure to London Kings Cross |
| 12:13 | Liverpool Lime Street Platform 3B | 3B | 12:16 3 mins late | See details on departure to Liverpool Lime Street |
| 12:14 | Stansted Airport Platform 1 | 1 | On time | See details on departure to Stansted Airport |
| 12:17 | Kings Lynn Platform 2 | 2 | On time | See details on departure to Kings Lynn |
| 12:23 | London Kings Cross Platform 3 | 3 | On time | See details on departure to London Kings Cross |
| 12:26 | Cambridge Platform 1 | 1 | On time | See details on departure to Cambridge |
| 12:31 | Peterborough Platform 2 | 2 | On time | See details on departure to Peterborough |
| 12:38 | Norwich Platform 2 | 2 | On time | See details on departure to Norwich |
| 12:45 | Norwich Platform | On time | See details on departure to Norwich | |
| 12:53 | Birmingham New Street Platform | On time | See details on departure to Birmingham New Street | |
| 12:54 | London Kings Cross Platform | On time | See details on departure to London Kings Cross | |
| 12:58 | Ipswich Platform | On time | See details on departure to Ipswich | |
| 13:14 | Liverpool Lime Street Platform | 13:28 14 mins late | See details on departure to Liverpool Lime Street | |
| 13:14 | Stansted Airport Platform | On time | See details on departure to Stansted Airport | |
| 13:17 | Kings Lynn Platform | On time | See details on departure to Kings Lynn | |
| 13:23 | London Kings Cross Platform | On time | See details on departure to London Kings Cross | |
| 13:26 | Cambridge Platform | On time | See details on departure to Cambridge | |
| 13:38 | Norwich Platform | On time | See details on departure to Norwich |