Ely
Ticket office
Open now
| Mon - Fri: | 6:00 AM to 8:00 PM |
|---|---|
| Sat: | 6:00 AM to 8:00 PM |
| Sun: | 8:30 AM to 6:30 PM |
Station details
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AlertsFull detailsHide details
Please allow plenty of time for making train connections at Ely due to the walking distance between platforms when using the subway.
General information
| Station Operator: LE | |
| Station Code: ELY |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| True | Smartcard Issued |
| True | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
Passenger services
| False> | Lost Property Contact Available |
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Website: Go to website |
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| False | Ticket Gate |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: On each platform |
Station facilities
| True> | Atm Machine |
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Atm Machine Note: Located on concourse |
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| True | Baby Change |
| False | Bureau De Change |
| True | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
| False | Showers |
| True | Station Buffet |
| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: Toilets including accessible (radar key) toilets are located on all platforms and open when the station is staffed. |
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| False | Tourist Information Office |
| True | Trolleys |
| False | WebKiosk |
| True | WiFi |
| True | Waiting Room |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 143 Annual Charge: £1050.00 Daily Charge: £7.00 Monthly Charge: £105.00 Off Peak Charge: £6.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £300.00 Weekly Charge: £28.00 |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes In station car park |
| False | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| False | Bus Service |
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Accessibility
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Ramped subway between all platforms |
| False | Accessible Taxis |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| True | Accessible Ticket Machines |
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| False | Impaired Mobility Set Down |
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Live departures & arrivals for Ely
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 11:16 | Leicester Platform 1 | 1 | On time | See details on departure to Leicester | |
| 11:22 | Kings Lynn Platform 1 | 1 | On time | coaches | See details on departure to Kings Lynn |
| 11:45 | Thetford Platform 3B | 3B | On time | See details on departure to Thetford | |
| 11:57 | Hitchin Platform 2 | 2 | On time | coaches | See details on departure to Hitchin |
| 12:16 | Leicester Platform | On time | See details on departure to Leicester | ||
| 12:22 | Kings Lynn Platform | On time | coaches | See details on departure to Kings Lynn | |
| 12:28 | Ipswich Platform | Cancelled | See details on departure to Ipswich | ||
| 12:52 | Peterborough Platform | On time | See details on departure to Peterborough | ||
| 12:57 | Hitchin Platform | On time | coaches | See details on departure to Hitchin |
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 11:15 | Stansted Airport Platform 1 | 1 | On time | See details on departure to Stansted Airport | |
| 11:22 | Hitchin Platform 1 | 1 | On time | coaches | See details on departure to Hitchin |
| 11:35 | Thetford Platform 3B | 3B | On time | See details on departure to Thetford | |
| 11:57 | Kings Lynn Platform 2 | 2 | On time | coaches | See details on departure to Kings Lynn |
| 12:15 | Stansted Airport Platform | On time | See details on departure to Stansted Airport | ||
| 12:22 | Hitchin Platform | On time | coaches | See details on departure to Hitchin | |
| 12:25 | Peterborough Platform | Cancelled | See details on departure to Peterborough | ||
| 12:49 | Thetford Platform | On time | See details on departure to Thetford | ||
| 12:52 | Ipswich Platform | On time | See details on departure to Ipswich | ||
| 12:57 | Kings Lynn Platform | On time | coaches | See details on departure to Kings Lynn |