Elephant & Castle
Ticket office
Closed now
| Mon - Fri: | 6:50 AM to 1:50 PM |
|---|---|
| Sat: | 6:30 AM to 1:30 PM |
| Sun: | 9:00 AM to 7:00 PM |
Station details
| Station Operator: TL | |
| Station Code: EPH |
| Staffing Level: partTime | |
| CCTV: Yes |
| False | Oyster Pre Pay |
| True | Oyster Validator |
| False | Smartcard Issued |
| True | Smartcard Validator |
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Travelcard: Zone 1/2 |
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Oyster Comments: You can top up pay-as-you-go on Oyster using the self service ticket machines. Oyster Cards cannot be purchased at this station. |
| True | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
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Penalty Fares: Applicable Operators: Thameslink |
| False> | Lost Property Contact Available |
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Website: Go to website |
| True | Customer Help Points |
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Customer Help Points Note: On each platform |
| True> | Atm Machine |
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Atm Machine Note: ATM located in ticket hall |
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| True | Baby Change |
| True | Seated Area |
| True | Passenger Information Systems |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
| False | Shops |
| True | Station Buffet |
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Station Buffet Note: Vending machines only |
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| False | Telephones (Cards & Coins) |
| True | Toilets |
| False | Waiting Room |
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Waiting Room Note: On platforms 1 and 4. |
| false | Car parking |
| True | Cycle Storage Availability |
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Sheltered: Yes |
| True | Cycle Storage CCTV |
| True | Location for Rail Replacement Services |
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Location For Rail Replacement Service Note: Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'. |
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| True | Taxi Rank |
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Taxi Rank Note: YES |
| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format can be found here |
| False | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| False | National Key Toilets |
| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
| False | Step Free Access |
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Step Free Access Note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is the Ticket Office. |
| False | Accessible Taxis |
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Accessible Taxis Note: No |
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| False | Accessible Ticket Machines |
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| False | Impaired Mobility Set Down |
| True | Helpline Contact |
| Please contact the helpline by phone on 0800 058 2844 or by emailing assistedtravel@thameslinkrailway.com to ensure that arrangements are in place. | |
| True | Helpline Opening Hours |
| Mon - Sun: | 7:00 AM to 10:00 PM |
| Helpline Note: The assisted helpline is not available on Christmas Day. |