Elephant & Castle
Ticket office
Closed now
Station details
| Station Operator: TL | |
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| Station Code: EPH |
| Staffing Level: partTime | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | Yes |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
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Travelcard: Zone 1/2 |
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Oyster Comments: Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station. |
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| Oyster Topup | Yes |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Thameslink |
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| Lost Property Contact Available | No |
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Website: Go to website |
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| Customer Help Points | Yes |
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| Atm Machine | Yes |
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Atm Machine Note: ATM located in ticket hall |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | No |
|---|---|
| Station Buffet | No |
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Station Buffet Note: Vending machines only |
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| Telephones (Cards & Coins) | No |
| Toilets | Yes |
| Waiting Room | No |
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Waiting Room Note: Heated waiting areas are available on platforms 1 and 4 |
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| Car parking | No |
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| Cycle Storage Availability | No |
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| Cycle Storage CCTV | No |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'. |
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| Taxi Rank | Yes |
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Taxi Rank Note: No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format can be found here |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | No |
| Step Free Access | No |
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Step Free Access Note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is the Ticket Office. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance. |
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| Accessible Taxis | No |
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Accessible Taxis Note: No |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details |
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| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - customerservices@thameslinkrailway.com | Phone - 0800 058 2844 | Textphone - 0800 138 1018 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: Twenty Four Hours | |
| Staff Help Available | Yes |
| Mon - Fri: 5:00 AM to 12:30 AM Sat: 6:00 AM to 12:30 AM Sun: 9:00 AM to 12:00 AM |
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Staff Help Available Note: There is no ramp available to provide level access between train and platform at this station |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for Elephant & Castle
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 21:34 | St Albans Platform 1 | 1 | On time |
|
See details on departure to St Albans | |
| 21:40 | Sutton (London) Platform 4 | 4 | On time |
|
See details on departure to Sutton (London) | |
| 21:49 | St Albans Platform 1 | 1 | On time |
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See details on departure to St Albans | |
| 21:50 | Sevenoaks via Catford Platform 2 | 2 | On time |
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See details on departure to Sevenoaks via Catford | |
| 21:54 | London Blackfriars Platform 1 | 1 | On time |
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See details on departure to London Blackfriars | |
| 21:55 | Sutton (London) via Wimbledon Platform 4 | 4 | On time |
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See details on departure to Sutton (London) via Wimbledon | |
| 22:19 | Bedford Platform 1 | 1 | On time |
|
See details on departure to Bedford | |
| 22:20 | Sevenoaks via Catford Platform 2 | 2 | On time |
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See details on departure to Sevenoaks via Catford | |
| 22:24 | London Blackfriars Platform 1 | 1 | On time |
|
See details on departure to London Blackfriars | |
| 22:25 | Sutton (London) via Wimbledon Platform 4 | 4 | On time |
|
See details on departure to Sutton (London) via Wimbledon |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 21:34 | Sutton (London) Platform 1 | 1 | On time |
|
See details on departure to Sutton (London) | |
| 21:40 | St Albans Platform 4 | 4 | On time |
|
See details on departure to St Albans | |
| 21:49 | London Blackfriars Platform 2 | 2 | On time |
|
See details on departure to London Blackfriars | |
| 21:49 | Sutton (London) Platform 1 | 1 | On time |
|
See details on departure to Sutton (London) | |
| 21:54 | Sevenoaks Platform 1 | 1 | On time |
|
See details on departure to Sevenoaks | |
| 21:55 | St Albans Platform 4 | 4 | On time |
|
See details on departure to St Albans | |
| 22:19 | London Blackfriars Platform 2 | 2 | On time |
|
See details on departure to London Blackfriars | |
| 22:19 | Sutton (London) Platform 1 | 1 | On time |
|
See details on departure to Sutton (London) | |
| 22:24 | Sevenoaks Platform 1 | 1 | On time |
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See details on departure to Sevenoaks | |
| 22:25 | St Albans Platform 4 | 4 | On time |
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See details on departure to St Albans |
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk