Edinburgh Train Station

Address

Edinburgh station
Princes Street
Edinburgh
EH1 1BB

Station staff availability

Station staff availability
Mon - Fri	04:00-00:45
Sat	04:00-00:45
Sun	06:00-00:45

For full accessibility information at Edinburgh, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:00-22:00
Sat:	06:00-22:00
Sun:	07:00-22:00

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Toilets	Yes	At entrance to Public Toilets
Step Free Access	Yes	There is step free access to all parts of the station with lifts and escalators giving access to the platforms
Impaired Mobility Set Down	Yes	A drop off area is located at Calton Road, an assistance call point is located beside the lift. Assistance is available to and from platforms, please call in advance to use this service. Please contact customer services of the relevant train operator: LNER - 03457 225 333 Avanti West Coast - 03453280253 ScotRail - 0845 6015 929
Accessible Booking Office Counter	No
Accessible Ticket Machines	No

Getting to and from the station
Accessible Taxis	Yes	Taxi ranks are located on Waverley Bridge and also Market Street. Market Street can be accessed step free via available lifts.

Staff help
Staff Help Available	Yes	Mon - Fri: 4:00 AM to 12:45 AM Sat: 4:00 AM to 12:45 AM Sun: 6:00 AM to 12:45 AM Staff Help Available Note: Assistance is available from welcome hosts, the travel centre, and the mobility assistance office as well as the customer information point in the main concourse.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
Accessible Public Telephones	Yes	Available in part on the main concourse during Station Opening times

Station facilities

Atm Machine	Yes	Located on concourse Located by the ticket office
Baby Change	Yes	Female toilets,Male toilets,
Shops	Yes	Wide range of shops Passport Photo Booth
Station Buffet	Yes	Coffee shop Public House/Bar Food outlet (Seating available)
Toilets	Yes
Waiting Room	Yes
CCTV	Yes
Seated Area	No
Telephones	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		In the Travel Centre

Smartcards
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Phone number: 0330 024 0215 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		Please ask a welcome host or at the travel centre / mobility assistance room or at the customer information point in the centre of the main concourse.
Customer Help Points	Yes	There is a Customer Information Point in the Main Concourse opposite the main departure boards.
Lost Property Contact Available	No
Customer Services: Please ask a welcome host or at the travel centre / mobility assistance room or at the customer information point in the centre of the main concourse.

Car parking

Car parking	Yes
Name: New Street: Long Stay Operator: APCOA Spaces: 617 Car Parking Contact Available: No Phone number: 0345 077 4224 Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes Accessible Spaces: 16 Accessible Spaces Note: Parking is chargeable for all vehicles. There is free short term parking for up to 40 minutes at New Street car park

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 223 Type: Stands,Racks Location: Cycle storage can be found in the station: by the lift at Platform 2 (37 spaces) Platform 3 (68 Spaces) and adjacent to Platform 19 (86 Spaces). Additional cycle spaces are available in New Street car park (32 spaces). Note: Please do not leave panniers, bags or trailers attached to bicycles or racks. Panniers, bags or trailers attached to bicycles will be removed and deposited in lost property, a fee may be charged for their return.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 223
Type: Stands,Racks
Location:

Cycle storage can be found in the station: by the lift at Platform 2 (37 spaces) Platform 3 (68 Spaces) and adjacent to Platform 19 (86 Spaces). Additional cycle spaces are available in New Street car park (32 spaces).

Note:

Please do not leave panniers, bags or trailers attached to bicycles or racks. Panniers, bags or trailers attached to bicycles will be removed and deposited in lost property, a fee may be charged for their return.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	ScotRail bus replacements: Pick up/ Drop Off: Preplanned works- Waterloo Place Emergency Buses- Outside Leonardo Hotel, Jeffrey St TransPennine Express rail replacements: Taxis pick up at Calton Road, buses pick up from Market Street.
Taxi Rank	Yes	Nearest Taxi Ranks are on Market St and Waverley Bridge outside the station.
Bus Service	Yes	Buses can be found on Princess Street exit 1. Lothian Buses provide a network of daily and frequent bus services around the city. For details please visit: www.lothianbuses.com All Lothian buses are accessible and can be lowered to give step free access and have a dedicated mobility space. Buy an Edinburgh PLUSBUS ticket with you train ticket, for unlimited bus travel around the whole of Edinburgh. For details please visit: www.plusbus.info Edinburgh Tram stop can be found just outside the station entrance. The tram route runs from Edinburgh Airport to York Place in the City Centre. For full details please visit: www.edinburghtrams.com
Tube, Overground and Tram links	No

General information

Station Operator	NR
Station Code	EDB
Staffing Level	Full Time

Live departures & arrivals for Edinburgh

Departures

Arrivals

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.