Edinburgh
Ticket office
Open now
| Mon - Fri: | 5:00 AM to 11:59 PM |
|---|---|
| Sat: | 5:00 AM to 11:59 PM |
| Sun: | 7:00 AM to 11:59 PM |
Station details
General information
| Station Operator: NR | |
| Station Code: EDB |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
|
Ticket Office Note: In the Travel Centre |
Passenger services
| True> | Lost Property Contact Available |
|
Phone number:
0330 024 0215 Website: Go to website |
|
| True | Ticket Gate |
|
Ticket Gate Comments: Automatic Ticket Gates operate at Platforms 12-18. |
|
|
|
|
|
Customer Services: Please ask a welcome host or at the travel centre / mobility assistance room or at the customer information point in the centre of the main concourse |
| True> | Left Luggage Contact Available |
|
Phone number:
0131 516 9834 Website: Go to website |
|
| True | Customer Help Points |
|
Customer Help Points Note:
There is a Customer Information Point in the Main Concourse opposite the main departure boards. |
Station facilities
| True> | Atm Machine |
|
Atm Machine Note: Located on concourse Located by the ticket office |
|
| True | Baby Change |
| True | Bureau De Change |
| True | Post Box |
|
Post Box Note: Located on the concourse |
|
| False | Seated Area |
| True | First Class Lounge |
|
First Class Lounge Note: Opening Hours Virgin Trains East Coast:
Located Virgin Trains East Coast lounge is opposite platform 4 Tickets Accepted in Virgin Trains East Coast First Class Lounge
Restricted tickets Assistance dogs and other well behaved dogs on leads will be permitted in all Virgin Trains East Coast First Class Lounges. Facilities Toilets, Meeting rooms, TV, newspapers, screens with updated train information, telephone Refreshments Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits Wi-Fi Yes Showers Accessible showers are currently unavailable due to refurbishment. |
| True | Shops |
|
Shops Note: Wide range of shops Passport Photo Booth |
|
| False | Showers |
| True | Station Buffet |
|
Station Buffet Note: Coffee shop Public House/Bar Food outlet (Seating available) |
|
| True | Telephones (Cards & Coins) |
| True | Toilets |
| False | Tourist Information Office |
| True | Trolleys |
| False | WebKiosk |
| True | WiFi |
| True | Waiting Room |
Car parking
| true | Car parking |
|
Name: New Street: Long Stay Operator: APCOA Spaces: 617 Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
| False | Car Parking Contact Available |
|
Phone number: 0345 077 4224 Website: Go to website Note: To book online parking see http://www.trainstationparking.co.uk/ |
Cycling
| True | Cycle Storage Availability |
|
Sheltered: Yes Cycle storage can be found in the station: by the lift at Platform 2 (37 spaces) Platform 3 (68 Spaces) and adjacent to Platform 19 (86 Spaces). Additional cycle spaces are available in New Street car park (32 spaces). |
| True | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
|
Taxi Rank Note: Nearest Taxi Ranks are on Market St and Waverley Bridge outside the station. |
|
| False | Car Hire |
|
|
|
| True | Airport |
|
Airport Note: Daily, frequent 'Airlink 100' express shuttle bus, operated by Lothian Buses. For details: www.lothianbuses.com Through-tickets from National Rail stations to Edinburgh Airport are available via Edinburgh Waverley - ask for a "EDINBURGH AIRPORT" ticket (ticket code K671); |
| True | Metro |
|
Metro Note: No metro available. |
|
| True | Bus Service |
|
Bus Service Note: Buses can be found on Princess Street exit 1. Lothian Buses provide a network of daily and frequent bus services around the city. For details please visit: www.lothianbuses.com All Lothian buses are accessible and can be lowered to give step free access and have a dedicated mobility space. Buy an Edinburgh PLUSBUS ticket with you train ticket, for unlimited bus travel around the whole of Edinburgh. For details please visit: www.plusbus.info Edinburgh Tram stop can be found just outside the station entrance. The tram route runs from Edinburgh Airport to York Place in the City Centre. For full details please visit: www.edinburghtrams.com |
Accessibility
| False | Accessible Booking Office Counter |
|
Accessible Booking Office Counter Note:
All ticket office windows are DDA complaint with lowered ledges for disabled passengers. No lowered counter |
|
| False | Accessible Public Telephones |
|
Accessible Public Telephones Note: Available in part on the main concourse during Station Opening times |
|
| True | National Key Toilets |
|
National Key Toilets Note: At entrance to Public Toilets |
|
| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
|
|
|
| True | Step Free Access |
|
Step Free Access Note: There is step free access to all parts of the station with lifts and escalators giving access to the platforms |
| False | Accessible Taxis |
|
Accessible Taxis Note: Taxi ranks are located on Waverley Bridge and also Market Street. Market Street can be accessed step free via available lifts. |
|
| False | Accessible Ticket Machines |
|
Accessible Ticket Machines Note: All Virgin Trains East Coast machines are DDA compliant in the Travel Centre |
|
| True | Impaired Mobility Set Down |
|
Impaired Mobility Set Down Note: A drop off area is located at Calton Road, an assistance call point is located beside the lift. Assistance is available to and from platforms, please call in advance to use this service. Please contact customer services of the relevant train operator: Virgin Trains East Coast - 03457 225 333. Virgin Trains - 0845 744 3366. ScotRail - 0845 6015 929 |
Live departures & arrivals for Edinburgh
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 10:50 | Aberdeen Platform 12 | 12 | On time | See details on departure to Aberdeen |
| 10:51 | London Euston Platform 9 | 9 | On time | See details on departure to London Euston |
| 10:55 | Glenrothes with Thornton Platform 18 | 18 | On time | See details on departure to Glenrothes with Thornton |
| 11:00 | Glasgow Queen Street via Falkirk High Platform 14 | 14 | On time | See details on departure to Glasgow Queen Street via Falkirk High |
| 11:00 | London Kings Cross Platform | On time | See details on departure to London Kings Cross | |
| 11:05 | Penzance via Leeds Platform 7 | 7 | On time | See details on departure to Penzance via Leeds |
| 11:06 | Stirling Platform 13 | 13 | On time | See details on departure to Stirling |
| 11:10 | Helensburgh Central Platform 10 | 10 | On time | See details on departure to Helensburgh Central |
| 11:12 | Tweedbank Platform 3 | 3 | On time | See details on departure to Tweedbank |
| 11:15 | Glenrothes with Thornton Platform 20 | 20 | On time | See details on departure to Glenrothes with Thornton |
| 11:20 | London Kings Cross Platform 11 | 11 | On time | See details on departure to London Kings Cross |
| 11:30 | Glasgow Queen Street via Falkirk High Platform 12 | 12 | On time | See details on departure to Glasgow Queen Street via Falkirk High |
| 11:30 | London Kings Cross Platform 8 | 8 | On time | See details on departure to London Kings Cross |
| 11:32 | Dundee Platform 15 | 15 | On time | See details on departure to Dundee |
| 11:33 | North Berwick Platform 4 | 4 | On time | See details on departure to North Berwick |
| 11:35 | Dunblane Platform 17 | 17 | On time | See details on departure to Dunblane |
| 11:40 | Helensburgh Central Platform 9W | 9W | On time | See details on departure to Helensburgh Central |
| 11:55 | Glenrothes with Thornton Platform 16 | 16 | On time | See details on departure to Glenrothes with Thornton |
| 12:00 | Glasgow Queen Street via Falkirk High Platform 15 | 15 | On time | See details on departure to Glasgow Queen Street via Falkirk High |
| 12:00 | London Kings Cross Platform | On time | See details on departure to London Kings Cross | |
| 12:06 | Stirling Platform 12 | 12 | On time | See details on departure to Stirling |
| 12:08 | Plymouth via Leeds Platform 7 | 7 | On time | See details on departure to Plymouth via Leeds |
| 12:10 | Helensburgh Central Platform 13 | 13 | On time | See details on departure to Helensburgh Central |
| 12:11 | Tweedbank Platform 3 | 3 | On time | See details on departure to Tweedbank |
| 12:12 | Manchester Airport Platform | On time | See details on departure to Manchester Airport | |
| 12:15 | Glenrothes with Thornton Platform 18 | 18 | On time | See details on departure to Glenrothes with Thornton |
| 12:20 | London Kings Cross Platform | On time | See details on departure to London Kings Cross | |
| 12:30 | Glasgow Queen Street via Falkirk High Platform | On time | See details on departure to Glasgow Queen Street via Falkirk High | |
| 12:30 | London Kings Cross Platform | On time | See details on departure to London Kings Cross | |
| 12:33 | North Berwick Platform | On time | See details on departure to North Berwick | |
| 12:36 | Dunblane Platform | On time | See details on departure to Dunblane | |
| 12:40 | Helensburgh Central Platform | On time | See details on departure to Helensburgh Central | |
| 12:41 | Aberdeen Platform | On time | See details on departure to Aberdeen | |
| 10:49 | Glasgow Central via Shotts Platform BUS | BUS | On time | See details on departure to Glasgow Central via Shotts |
| 12:17 | Motherwell Platform BUS | BUS | On time | See details on departure to Motherwell |
| 12:21 | Livingston South Platform | On time | See details on departure to Livingston South |
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 10:43 | Newcastle Platform 19 | 19 | 10:47 4 mins late | See details on departure to Newcastle |
| 10:51 | Glasgow Queen Street Platform 14 | 14 | 10:48 | See details on departure to Glasgow Queen Street |
| 10:59 | Helensburgh Central Platform 9W | 9W | On time | See details on departure to Helensburgh Central |
| 10:59 | North Berwick Platform 4 | 4 | On time | See details on departure to North Berwick |
| 11:01 | Dundee Platform 16 | 16 | 11:04 3 mins late | See details on departure to Dundee |
| 11:12 | Newcastle Platform 7 | 7 | 11:14 2 mins late | See details on departure to Newcastle |
| 11:16 | Perth Platform 17 | 17 | 11:19 3 mins late | See details on departure to Perth |
| 11:22 | Glasgow Queen Street Platform 12 | 12 | On time | See details on departure to Glasgow Queen Street |
| 11:29 | Helensburgh Central Platform 14 | 14 | On time | See details on departure to Helensburgh Central |
| 11:40 | Tweedbank Platform 3 | 3 | On time | See details on departure to Tweedbank |
| 11:41 | Perth Platform 12 | 12 | On time | See details on departure to Perth |
| 11:53 | Glasgow Queen Street Platform 15 | 15 | On time | See details on departure to Glasgow Queen Street |
| 11:53 | North Berwick Platform 4 | 4 | On time | See details on departure to North Berwick |
| 11:56 | Leeds Platform 2 | 2 | On time | See details on departure to Leeds |
| 12:02 | Glenrothes with Thornton Platform 16 | 16 | On time | See details on departure to Glenrothes with Thornton |
| 12:04 | Helensburgh Central Platform 13 | 13 | On time | See details on departure to Helensburgh Central |
| 12:06 | Leeds Platform 10 | 10 | On time | See details on departure to Leeds |
| 12:10 | Dunblane Platform 15 | 15 | On time | See details on departure to Dunblane |
| 12:19 | Glenrothes with Thornton Platform | On time | See details on departure to Glenrothes with Thornton | |
| 12:21 | Glasgow Queen Street Platform | On time | See details on departure to Glasgow Queen Street | |
| 12:22 | Aberdeen Platform | On time | See details on departure to Aberdeen | |
| 12:27 | Doncaster Platform | On time | See details on departure to Doncaster | |
| 12:32 | Helensburgh Central Platform | On time | See details on departure to Helensburgh Central | |
| 12:40 | Tweedbank Platform | On time | See details on departure to Tweedbank | |
| 12:42 | Stirling Platform | On time | See details on departure to Stirling | |
| 12:45 | Dundee Platform | On time | See details on departure to Dundee | |
| 11:25 | Glasgow Central Platform BUS | BUS | On time | See details on departure to Glasgow Central |
| 11:54 | Livingston South Platform BUS | BUS | On time | See details on departure to Livingston South |
| 11:55 | Motherwell Platform BUS | BUS | On time | See details on departure to Motherwell |