Ebbsfleet International

Address

Ebbsfleet International station
International Way
Ebbsfleet Valley
DA10 1EB

Ticket office

Mon - Fri:	5:35 AM to 10:00 PM
Sat:	5:35 AM to 10:00 PM
Sun:	9:20 AM to 5:40 PM

0 Station updates

Station details

General information

Station Operator: SE
Station Code: EBD

Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	Yes

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Ticket Office Note: On way in to access trains

Passenger services

Phone number: 0345 322 7021 Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	Yes
Ticket Gate	Yes
Customer Services: 0345 322 7021

Customer Help Points	Yes
Customer Help Points Note: On platform

Station facilities

Atm Machine	Yes
Baby Change	Yes
Baby Change Note: Only available when staff present
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,

Shops	Yes
Shops Note: M&S
Station Buffet	Yes
Station Buffet Note: coffee shop
Telephones	No
Toilets	Yes
Toilets Note: Booking Hall - Available during staffing hours
Waiting Room	No
Waiting Room Note: The shelters are on the platforms and have heating

Car parking

Car parking	Yes

Name: Station Car Park - A, B C & D Operator: HS1 Spaces: 4945 Car Parking Contact Available: No Phone number: 0207 431 4001 Website: https://www.nationalrail.co.uk/
Name: Station Car Park - Premium Operator: HS1 Spaces: 280 Car Parking Contact Available: No Phone number: 0207 431 4001 Website: https://www.nationalrail.co.uk/

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 44 Type: Stands Location: On the approach to the station from the main car parks Note: You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage Availability

Sheltered: Yes
Spaces: 44
Type: Stands
Location:

On the approach to the station from the main car parks

Note:

You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Coach bays at the far end of the main station concourse.
Taxi Rank	No

Bus Service	No

Accessibility

Accessible Booking Office Counter	Yes
Accessible Booking Office Counter Note: There are standing height and wheelchair height ticket counters available.
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	Yes
Accessible Toilets Note: Booking Hall- Available during staffing hours
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access from platform 5 & 6 (North Kent platforms) to main entrance and to interchange with South Kent platforms 2 & 3 involve using a ramp. Lifts available from station concourse to access platforms.

Accessible Taxis	No
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: booking hall
Impaired Mobility Set Down	Yes
Helpline Contact	Yes
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Helpline Contact Note: *Helpline closed on Christmas Day
Staff Help Available	Yes
Mon - Sun: 24 Hours
Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance of the train as possible you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.

Live departures & arrivals for Ebbsfleet International

Departures

Arrivals

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

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Ebbsfleet International

Address

Ticket office

Station details

Live departures & arrivals for Ebbsfleet International

Usual seating availability