Durham
Ticket office
Closed now
| Mon: | 6:00 AM to 7:30 PM |
|---|---|
| Tue: | 6:00 AM to 7:30 PM |
| Wed: | 6:00 AM to 7:30 PM |
| Thu: | 6:00 AM to 7:30 PM |
| Fri: | 6:00 AM to 8:00 PM |
| Sat: | 6:00 AM to 7:00 PM |
| Sun: | 8:00 AM to 8:00 PM |
Station details
General information
| Station Operator: GR | |
| Station Code: DHM |
| Staffing Level: partTime | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
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Ticket Office Note: Four machines on Southbound platform and two Cash/Card machines on Northbound platform. |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
01302 362175 Website: Go to website |
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| True | Ticket Gate |
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Customer Services: We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business. |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Station facilities
| True> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| True | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| True | Station Buffet |
| True | Telephones |
| True | Toilets |
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Toilets Note: The toilets are located on the Concourse of both platforms. The National key toilets are located on both platforms; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Points on both platforms. |
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| False | Tourist Information Office |
| True | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: |
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| True | Waiting Room |
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Waiting Room Note: Waiting Room Platform 1 opening hours Monday to Saturday - 04:00 - 22:00 Sunday 08:00 - 22:00 Platform 2 opening hours Monday to Saturday 05:30 - 20:00 Sunday 09:00 - 20:00 |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: Virgin Trains East Coast Spaces: 358 Annual Charge: £1490.00 Daily Charge: £13.00 Monthly Charge: £200.00 Off Peak Charge: £7.50 Six Monthly Charge: N/A Per Hour Charge: £2.50 Three Monthly Charge: £515.00 Weekly Charge: £57.00 |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website Note: For a map of how to get to the car park, please click here. |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes North end of Platforms 1 and 2 |
| True | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: Durham is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. To book a taxi in advance call 0191 371 2727. |
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| False | Car Hire |
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| True | Airport |
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Airport Note: Durham Tees Valley Airport: Travel by train to Darlington station and then catch 'Arriva' bus route 12 from near the station direct to the airport. For times: www.arrivabus.co.uk Newcastle Airport - Travel by train to Newcastle station, then catch metro direct to the airport. For times go to www.nexus.org.uk/metro |
| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| False | Accessible Booking Office Counter |
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Accessible Booking Office Counter Note: DDA compliant counter is available during Travel Centre opening times |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
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National Key Toilets Note: The National key toilets are located on both platforms; these toilets are operated by a radar key. A radar key is available from the Customer Information Points on both platforms. |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| False | Accessible Taxis |
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| True | Accessible Ticket Machines |
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| True | Impaired Mobility Set Down |
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Live departures & arrivals for Durham
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 05:00 | London Kings Cross Platform | On time | See details on departure to London Kings Cross |
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 04:59 | Newcastle Platform | On time | See details on departure to Newcastle |