Open now
| Mon: | 6:00 AM to 7:30 PM |
|---|---|
| Tue: | 6:00 AM to 7:30 PM |
| Wed: | 6:00 AM to 7:30 PM |
| Thu: | 6:00 AM to 7:30 PM |
| Fri: | 6:00 AM to 8:00 PM |
| Sat: | 6:00 AM to 7:00 PM |
| Sun: | 8:00 AM to 8:00 PM |
| Station Operator: GR | |
| Station Code: DHM |
| Staffing Level: partTime | |
| CCTV: Yes |
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
|
Ticket Office Note: Four machines on Southbound platform and two Cash/Card machines on Northbound platform. |
| False> | Lost Property Contact Available |
|
Phone number:
01302 362175 Website: Go to website |
|
| True | Ticket Gate |
|
|
|
|
Customer Services: We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business. |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
|
|
| True> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| True | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| True | Station Buffet |
| True | Telephones |
| True | Toilets |
|
Toilets Note: The toilets are located on the Concourse of both platforms. The National key toilets are located on both platforms; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Points on both platforms. |
|
| False | Tourist Information Office |
| True | Trolleys |
| False | WebKiosk |
| False | WiFi |
|
Wifi Note: |
|
| True | Waiting Room |
|
Waiting Room Note: Waiting Room Platform 1 opening hours Monday to Saturday - 04:00 - 22:00 Sunday 08:00 - 22:00 Platform 2 opening hours Monday to Saturday 05:30 - 20:00 Sunday 09:00 - 20:00 |
| true | Car parking |
|
Name: Station Car Park Operator: Virgin Trains East Coast Spaces: 358 Annual Charge: £1490.00 Daily Charge: £13.00 Monthly Charge: £200.00 Off Peak Charge: £7.50 Six Monthly Charge: N/A Per Hour Charge: £2.50 Three Monthly Charge: £515.00 Weekly Charge: £57.00 |
| False | Car Parking Contact Available |
|
Phone number: Website: Go to website Note: For a map of how to get to the car park, please click here. |
| True | Cycle Storage Availability |
|
Sheltered: Yes North end of Platforms 1 and 2 |
| True | Cycle Storage CCTV |
| True | Taxi Rank |
|
Taxi Rank Note: Durham is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. To book a taxi in advance call 0191 371 2727. |
|
| False | Car Hire |
|
|
|
| True | Airport |
|
Airport Note: Durham Tees Valley Airport: Travel by train to Darlington station and then catch 'Arriva' bus route 12 from near the station direct to the airport. For times: www.arrivabus.co.uk Newcastle Airport - Travel by train to Newcastle station, then catch metro direct to the airport. For times go to www.nexus.org.uk/metro |
| False | Metro |
|
|
|
| True | Bus Service |
|
Bus Service Note: Information to plan your onward journey is available in a printable format here |
| False | Accessible Booking Office Counter |
|
Accessible Booking Office Counter Note: DDA compliant counter is available during Travel Centre opening times |
|
| False | Accessible Public Telephones |
|
|
|
| True | National Key Toilets |
|
National Key Toilets Note: The National key toilets are located on both platforms; these toilets are operated by a radar key. A radar key is available from the Customer Information Points on both platforms. |
|
| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
|
|
| False | Accessible Taxis |
|
|
|
| True | Accessible Ticket Machines |
|
|
|
| True | Impaired Mobility Set Down |
|
|
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 13:23 | Liverpool Lime Street Platform 1 | 1 | On time | See details on departure to Liverpool Lime Street |
| 13:25 | Edinburgh Platform 2 | 2 | 13:27 2 mins late | See details on departure to Edinburgh |
| 13:32 | Newcastle Platform 2 | 2 | On time | See details on departure to Newcastle |
| 13:43 | London Kings Cross Platform 1 | 1 | On time | See details on departure to London Kings Cross |
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 13:22 | Newcastle Platform 1 | 1 | On time | See details on departure to Newcastle |
| 13:24 | London Kings Cross Platform 2 | 2 | 13:26 2 mins late | See details on departure to London Kings Cross |
| 13:30 | Winchester Platform 2 | 2 | On time | See details on departure to Winchester |
| 13:42 | Edinburgh Platform 1 | 1 | On time | See details on departure to Edinburgh |
