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For full accessibility information at Drumgelloch, view our accessibility info below.
Unstaffed
Station Accessibility | ||
---|---|---|
Induction Loop | Yes | |
Accessible Ticket Machines | Yes | |
Step Free Access | Yes |
This is a Category A station. This station has step-free access to both platforms. The Passenger Assist meeting point is at the Help Point on Platform 1. Please take care when boarding/alighting the train towards the middle and rear of platform 2 as the stepping distance between the platform and the train may be more prominent than at other areas of the platform. |
Accessible Booking Office Counter | No | |
Wheelchairs Available | No | |
Ramp For Train Access | No | |
Accessible Toilets | No | |
Impaired Mobility Set Down | No |
Getting to and from the station | ||
---|---|---|
Accessible Taxis | No |
Staff help | ||
---|---|---|
Assisted Travel | Yes |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
Helpline Contact | Yes |
Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing) |
Accessible Public Telephones | No | |
Staff Help Available | No |
Seated Area | Yes | |
---|---|---|
Passenger Information Systems | Yes |
Passenger Information Systems Note: Departure Screens, Announcements, |
Waiting Room | Yes | |
CCTV | Yes | |
Atm Machine | No | |
Baby Change | No | |
Shops | No | |
Station Buffet | No | |
Telephones | No | |
Toilets | No |
Ticket office availability | ||
---|---|---|
Ticket Machine | Yes |
Smartcards | ||
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Smartcard Validator | Yes | |
Smartcard Issued | No | |
Smartcard Topup | No |
Oyster Pay as you go Information | ||
---|---|---|
Prepurchase Collection | Yes | |
Penalty Fares | Applicable Operators: Southeastern | |
Oyster Pre Pay | No | |
Oyster Validator | No | |
Oyster Topup | No |
Customer Services | customer.relations@scotrail.co.uk | |
---|---|---|
Customer Help Points | Yes |
Passenger Assistance Meeting Points For station accessibility, please refer to the "Step Free Access" section on the website. This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff.
|
Lost Property Contact Available | No | |
Phone number:
03301 092 833 Website: https://www.nationalrail.co.uk/ |
||
Ticket Gate | No | |
Customer Services: customer.relations@scotrail.co.uk |
Car parking | Yes | |
---|---|---|
Name: Station Car Park Operator: Spaces: 338 Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes Accessible Spaces: 20 Accessible Spaces Note: Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge |
Bicycle Storage | ||
---|---|---|
Cycle Storage Availability | Yes |
Sheltered: Yes |
Cycle Storage CCTV | No |
Location for Rail Replacement Services | Yes |
Buses pick up/drop off from the station car park off Katherine Street. Please click on the link below for the exact bus pick up location:- |
---|---|---|
Taxi Rank | Yes |
visit www.traintaxi.co.uk for details of taxis available for hire |
Bus Service | Yes |
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |
Station Operator | SR | |
---|---|---|
Station Code | DRU | |
Staffing Level | unstaffed |
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk
No timetables.