Crewe
Ticket office
Open now
Station details
| Station Operator: VT | |
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| Station Code: CRE |
| Staffing Level: Full Time | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: West Midlands Trains |
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Ticket Office Note: Ticket machines can be found in the Booking hall. |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: Customers are encouraged to approach a member of station staff with any customer information enquiry. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements. Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information. |
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| Customer Help Points | Yes |
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| Atm Machine | Yes |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
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| Shops | Yes |
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| Station Buffet | Yes |
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Station Buffet Note: Shops and cafes available on P1-5 an P6-11 including the concourse |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The National key toilets are located on Platforms 5 and 6; these toilets are operated by a radar key. A Changing Places toilet is available on Platform 6. Toilet opening times : ​​​​​​​Monday to Friday: 04.00am - 02.00am Saturday: 04.00am - 02.00am Sunday: 06.00am - 02.00am |
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| Waiting Room | No |
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Waiting Room Note: Platform 5 and Platform 6 as well as the Calm Corner on Platform 5 |
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| Car parking | Yes |
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Name: Pedley Street (Car Park 1) Operator: Avanti West Coast Spaces: 525 Annual Charge: £1200.00 Daily Charge: £12.00 Monthly Charge: £132.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £374.00 Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website Note: For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website. Different rates apply to non rail users, please speak to a member of staff. |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Rail replacement coach services can be found at the side of the station on the left as you exit. Northern Rail buses pick up / drop off at the temporary bus station, just beyond Platform 12. The bus station in question is accessible via a bridge at platform level. |
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| Taxi Rank | No |
| Bus Service | No |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | No |
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Accessible Toilets Note: An accessible toilet is available on platform 5 and 6, accessed using a RADAR key. Changing places toilet also on P6 - please speak to a member of staff for access |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Category A - This station has step-free access to all platforms |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Helpline Contact | Yes |
| 08000 158 123 (08000 158 124 Textphone) | |
| Staff Help Available | Yes |
| Mon - Sun: Twenty Four Hours | |
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Staff Help Available Note: Passenger assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended. |
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Assisted Travel: Passenger assistance meeting point - Ticket barriers near main entrance. We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for Crewe
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 16:24 | London Euston Platform 5 | 5 | Delayed |
n/a
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See details on departure to London Euston | |
| 16:30 | Wilmslow Platform 6 | 6 | Delayed |
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See details on departure to Wilmslow | |
| 16:44 | Chester Platform 9 | 9 | 16:58 14 mins late |
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See details on departure to Chester | |
| 16:53 | Birmingham New Street via Stafford & Wolverhampton Platform 5 | 5 | 17:18 25 mins late |
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See details on departure to Birmingham New Street via Stafford & Wolverhampton | |
| 16:56 | London Euston Platform 12 | 12 | On time |
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See details on departure to London Euston | |
| 16:58 | Liverpool Lime Street Platform 6 | 6 | 17:20 22 mins late |
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See details on departure to Liverpool Lime Street | |
| 17:01 | London Euston via Wolverhampton & Birmingham New Street Platform 5 | 5 | On time |
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See details on departure to London Euston via Wolverhampton & Birmingham New Street | |
| 17:09 | Edinburgh via Wigan North Western Platform 11 | 11 | 17:12 3 mins late |
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See details on departure to Edinburgh via Wigan North Western | |
| 17:10 | Milford Haven via Shrewsbury Platform 6 | 6 | On time |
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See details on departure to Milford Haven via Shrewsbury | |
| 17:11 | Manchester Piccadilly via Stockport Platform 5 | 5 | 17:18 7 mins late |
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See details on departure to Manchester Piccadilly via Stockport |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 16:22 | Liverpool Lime Street Platform 5 | 5 | 16:50 28 mins late |
n/a
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See details on departure to Liverpool Lime Street | |
| 16:27 | Haverfordwest Platform 6 | 6 | Delayed |
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See details on departure to Haverfordwest | |
| 16:51 | Liverpool Lime Street Platform 5 | 5 | 17:17 26 mins late |
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See details on departure to Liverpool Lime Street | |
| 16:53 | London Euston Platform 7 | 7 | Delayed |
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See details on departure to London Euston | |
| 16:54 | Holyhead Platform 12 | 12 | On time |
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See details on departure to Holyhead | |
| 16:57 | Birmingham New Street Platform 6 | 6 | 17:19 22 mins late |
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See details on departure to Birmingham New Street | |
| 16:57 | Blackpool North Platform 5 | 5 | On time |
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See details on departure to Blackpool North | |
| 16:58 | Manchester Piccadilly Platform | Cancelled |
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See details on departure to Manchester Piccadilly | ||
| 16:58 | Newark Castle Platform 4 | 4 | 17:03 5 mins late |
n/a
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See details on departure to Newark Castle | |
| 17:07 | London Euston Platform 11 | 11 | 17:11 4 mins late |
n/a
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See details on departure to London Euston |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk