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Last updated: 01:28

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Conwy

Address

Conwy station
Rosemary Lane
Conwy
LL32 8LD

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Ticket office

Closed now

Station details

  • New local lockdown restrictions: Conwy County Council area. The Welsh Government has tightened coronavirus laws across the Conwy County Council area to prevent the virus spreading. More information can be found here.

    Until further notice, there will be fewer trains than usual at Conwy. In order to maintain a safe distance between the conductor and customers, Transport for Wales need to be able to operate two train doors. Unfortunately due to the short platform length at this station, this is not possible with all trains.

Station Operator: AW
Station Code: CNW
Staffing Level: unstaffed
CCTV: Yes
Oyster Pre Pay No
Oyster Validator No
Smartcard Issued No
Smartcard Validator No
Oyster Topup No
Prepurchase Collection No
Smartcard Topup No
Ticket Machine No
Lost Property Contact Available Yes
Phone number: 03333 211 202
Website: Go to website
Customer Services:
Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Customer Help Points Yes
Atm Machine No
Baby Change No
Seated Area Yes
Passenger Information Systems Yes
Passenger Information Systems Note:
Departure Screens, Arrival Screens,
Shops No
Station Buffet No
Telephones (Cards & Coins) No
Toilets No
Waiting Room No
Car parking Yes
Name:
Operator: Conwy County Borough
Spaces: 25

Annual Charge:
Daily Charge:
Monthly Charge:
Off Peak Charge:
Six Monthly Charge:
Per Hour Charge:
Three Monthly Charge:
Weekly Charge:
Car Parking Contact Available No
Phone number: 01492 574 000
Website: Go to website
Cycle Storage Availability No
Cycle Storage CCTV No
Location for Rail Replacement Services Yes
Location For Rail Replacement Service Note:

At the bus stop on the main road outside station
Taxi Rank No
Bus Service Yes
Bus Service Note:

Bus stops are next to the station.

Services run apx 06:00 to 23:00 on Mondays to Saturdays and 08:00 to 22:00 on Sundays.
Accessible Booking Office Counter No
Accessible Public Telephones No
Accessible Toilets No
Induction Loop Yes
Wheelchairs Available No
Ramp For Train Access Yes
Step Free Access Yes
Step Free Access Note:

Category B2

Step free access is available to Platform 1 (to Chester) from the station car park.  Access to Platform 2 (to Holyhead) is via a shallow ramp with handrail or via steps. For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
Accessible Taxis No
Accessible Ticket Machines No
Impaired Mobility Set Down No
Helpline Contact Yes
03333 211202
Helpline Opening Hours Yes
Mon - Sun: 8:00 AM to 8:00 PM
Staff Help Available Yes
Staff Help Available Note:
No platform staff available. Assistance is provided by the Conductor on the train.

Live departures & arrivals for Conwy

Departures
Arrivals

Usual seating availability

More info
  • Many seats available
  • Plenty of seats available
  • Some seats available
  • Only a few seats available
  • Standing room only
  • n/a
    Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Conwy

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