Conwy Train Station

Address

Conwy Station
Rosemary Lane
Conwy
LL32 8LD

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Station staff availability

Staff Help Available Note:

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Ticket office availability

Unstaffed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Step Free Access	No	Category B2. Separate step-free access to each platform: Platform 1 (to Chester) available from Market Place car park, itself accessible via roadway ramp from Rosemary Lane. Step-free access to Platform 2 (to Holyhead) is possible via Twr Llewelyn off the Morfa Bach car park, which has a steep incline and uneven surface in places. Step-free access between platforms is only possible by taking a 400m route via Twr Llewelyn to Morfa Bach car park, a subway and partially cobbled path onto Rose Hill Street. Platform 2 is also accessible via a staircase adjacent to Rosemary Terrace on Rosemary Lane.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Ticket Machines	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Staff Help Available Note: There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	03333 211202
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	No

Smartcards
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No
Prepurchase Collection	No

Passenger services

Lost Property Contact Available	Yes	Phone number: 03333 211 202 Website: https://www.nationalrail.co.uk/
Customer Services		Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points	Yes
Ticket Gate	No
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.

Car parking

Car parking	Yes
Name: Station Car Park Operator: Conwy County Borough Spaces: 25 Car Parking Contact Available: No Phone number: 01492 574 000 Website: http://www.conwy.gov.uk Accessible Car Park Equipment: Yes Accessible Spaces: 3

Cycling

Bicycle Storage
Cycle Storage Availability	No
Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes	The rail replacement bus stop is a local bus stop near the station.
Bus Service	Yes	Bus stops are next to the station. Services run approx 06:00 to 23:00 on Mondays to Saturdays and 08:00 to 22:00 on Sundays.
Taxi Rank	No

Location for Rail Replacement Services

Yes

The rail replacement bus stop is a local bus stop near the station.

Bus Service

Yes

Bus stops are next to the station.

Services run approx 06:00 to 23:00 on Mondays to Saturdays and 08:00 to 22:00 on Sundays.

Taxi Rank

General information

Station Operator	AW
Station Code	CNW
Staffing Level	unstaffed

Live departures & arrivals for Conwy

Departures

Arrivals

Live departures for Conwy
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
19:50	Holyhead Platform 2	2	On time	n/a
20:18	Birmingham New Street Platform 1	1	On time	n/a
21:22	Chester Platform 1	1	On time	n/a

Live arrivals at Conwy
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
19:50	Manchester Airport Platform 2	2	On time	n/a
20:17	Holyhead Platform 1	1	On time	n/a
21:22	Holyhead Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Conwy

No timetables.

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