Conwy
Ticket office
Unstaffed
Station details
| Station Operator: AW | |
|---|---|
| Station Code: CNW |
| Staffing Level: unstaffed | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | No |
| Smartcard Topup | No |
| Ticket Machine | No |
| Lost Property Contact Available | Yes |
|---|---|
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Phone number:
03333 211 202 Website: Go to website |
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Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website. |
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| Customer Help Points | No |
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| Atm Machine | No |
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| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Arrival Screens, |
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| Shops | No |
|---|---|
| Station Buffet | No |
| Telephones | No |
| Toilets | No |
| Waiting Room | No |
| Car parking | Yes |
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Name: Operator: Conwy County Borough Spaces: 25 Annual Charge: Daily Charge: Monthly Charge: Off Peak Charge: Six Monthly Charge: Per Hour Charge: Three Monthly Charge: Weekly Charge: |
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| Car Parking Contact Available | No |
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Phone number: 01492 574 000 Website: Go to website |
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| Cycle Storage Availability | No |
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| Cycle Storage CCTV | No |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: At the bus stop on the main road outside station |
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| Taxi Rank | No |
| Bus Service | Yes |
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Bus Service Note: Bus stops are next to the station. Services run apx 06:00 to 23:00 on Mondays to Saturdays and 08:00 to 22:00 on Sundays. |
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| Accessible Booking Office Counter | No |
|---|---|
| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Category B2. Separate step-free access to each platform: Platform 1 (to Chester) available from Market Place car park, itself accessible via roadway ramp from Rosemary Lane. Step-free access to Platform 2 (to Holyhead) is possible via Twr Llewelyn off the Morfa Bach car park, which has a steep incline and uneven surface in places. Step-free access between platforms is only possible by taking a 400m route via Twr Llewelyn to Morfa Bach car park, a subway and partially cobbled path onto Rose Hill Street. Platform 2 is also accessible via a staircase adjacent to Rosemary Terrace on Rosemary Lane. |
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| Accessible Taxis | No |
|---|---|
| Accessible Ticket Machines | No |
| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 03333 211202 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 8:00 PM | |
| Staff Help Available | Yes |
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Staff Help Available Note: There are no platform staff available at this station. Assistance will be provided by the Conductor on the train. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for Conwy
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 05:51 | Manchester Airport Platform 1 | 1 | On time |
n/a
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See details on departure to Manchester Airport |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 05:51 | Holyhead Platform 1 | 1 | On time |
n/a
|
See details on departure to Holyhead |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk