Conwy
Ticket office
Closed now
Station details
| Station Operator: AW | |
| Station Code: CNW |
| Staffing Level: unstaffed | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | No |
| Smartcard Topup | No |
| Ticket Machine | No |
| Lost Property Contact Available | Yes |
|
Phone number:
03333 211 202 Website: Go to website |
|
|
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales |
|
| Customer Help Points | Yes |
| Atm Machine | No |
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Arrival Screens, |
|
| Shops | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | No |
| Toilets | No |
| Waiting Room | No |
| Car parking | Yes |
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Name: Operator: Conwy County Borough Spaces: 25 Annual Charge: Daily Charge: Monthly Charge: Off Peak Charge: Six Monthly Charge: Per Hour Charge: Three Monthly Charge: Weekly Charge: |
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| Car Parking Contact Available | No |
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Phone number: 01492 574 000 Website: Go to website |
|
| Cycle Storage Availability | No |
| Cycle Storage CCTV | No |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: At the bus stop on the main road outside station |
|
| Taxi Rank | No |
| Bus Service | Yes |
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Bus Service Note: Bus stops are next to the station. Services run apx 06:00 to 23:00 on Mondays to Saturdays and 08:00 to 22:00 on Sundays. |
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| Accessible Booking Office Counter | No |
| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
|
Step Free Access Note: Category B2 Step free access is available to Platform 1 (to Chester) from the station car park. Access to Platform 2 (to Holyhead) is via a shallow ramp with handrail or via steps. For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations. |
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| Accessible Taxis | No |
| Accessible Ticket Machines | No |
| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 03333 211202 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 8:00 PM | |
| Staff Help Available | Yes |
|
Staff Help Available Note: No platform staff available. Assistance is provided by the Conductor on the train. |
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Live departures & arrivals for Conwy
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 12:24 | Holyhead Platform 2 | 2 | On time | See details on departure to Holyhead | |
| 12:40 | Birmingham International Platform 1 | 1 | On time | See details on departure to Birmingham International |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 12:24 | Shrewsbury Platform 2 | 2 | On time | See details on departure to Shrewsbury | |
| 12:39 | Holyhead Platform 1 | 1 | On time | See details on departure to Holyhead |