Colwyn Bay
Ticket office
Closed now
Station details
| Station Operator: AW | |
|---|---|
| Station Code: CWB |
| Staffing Level: partTime | |
|---|---|
| CCTV: Yes |
| Oyster Pre Pay | No |
|---|---|
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
| Lost Property Contact Available | Yes |
|---|---|
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Phone number:
03333 211 202 Website: Go to website |
|
| Ticket Gate | Yes |
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Ticket Gate Comments: Ticket gates available during ticket office opening hours. |
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Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales |
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| Customer Help Points | Yes |
|---|---|
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Customer Help Points Note: Ticket Office only |
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| Atm Machine | No |
|---|---|
| Baby Change | No |
| Seated Area | No |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
|
| Shops | No |
|---|---|
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours. |
|
| Waiting Room | No |
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Waiting Room Note: on each platform |
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| Car parking | Yes |
|---|---|
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 76 Annual Charge: N/A Daily Charge: £4.50 Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: £18.00 |
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| Car Parking Contact Available | No |
|---|---|
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Phone number: 03450 507 080 Website: Go to website Note: Visit www.ncp.co.uk for parking prices. |
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| Cycle Storage Availability | Yes |
|---|---|
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: At the station car park |
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| Taxi Rank | Yes |
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Taxi Rank Note: At the front of the station |
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| Bus Service | Yes |
|---|---|
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Bus Service Note: Buy a Colwyn Bay PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info |
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| Accessible Booking Office Counter | Yes |
|---|---|
| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
|
Step Free Access Note: Category A. Step
free access is available from the station car park and a footbridge with lifts
connects both platforms. For full station facilities as stated in the Accessible
Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
|
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| Accessible Taxis | No |
|---|---|
| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: The ticket machine is available during ticket office opening hours. The ticket machine takes cash, debit and credit cards. The ticket machine is next to the booking office. |
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| Impaired Mobility Set Down | Yes |
| Helpline Contact | Yes |
| 03333 211202 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 8:00 PM | |
| Staff Help Available | Yes |
| Mon: 6:15 AM to 10:14 PM Tue: 6:15 AM to 10:14 PM Wed: 6:15 AM to 10:14 PM Thu: 6:15 AM to 10:14 PM Fri: 6:15 AM to 10:14 PM Sat: 6:15 AM to 10:14 PM Sun: 11:15 AM to 6:15 PM |
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Live departures & arrivals for Colwyn Bay
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk