Colwyn Bay
Ticket office
Closed now
Station details
Station Operator: AW | |
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Station Code: CWB |
Staffing Level: partTime | |
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CCTV: Yes |
Oyster Pre Pay | No |
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Oyster Validator | No |
Smartcard Issued | No |
Smartcard Validator | No |
Oyster Topup | No |
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Prepurchase Collection | Yes |
Smartcard Topup | Yes |
Ticket Machine | Yes |
Lost Property Contact Available | Yes |
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Phone number:
03333 211 202 Website: Go to website |
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Ticket Gate | Yes |
Ticket Gate Comments: Ticket gates available during ticket office opening hours. |
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Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website. |
Customer Help Points | Yes |
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Customer Help Points Note: Ticket Office only. |
Atm Machine | No |
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Baby Change | No |
Seated Area | No |
Passenger Information Systems | Yes |
Passenger Information Systems Note: Departure Screens, Announcements, |
Shops | No |
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Station Buffet | No |
Telephones (Cards & Coins) | Yes |
Toilets | Yes |
Toilets Note: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours. |
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Waiting Room | No |
Waiting Room Note: On each platform. |
Car parking | Yes |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 76 Car Parking Contact Available: No Phone number: 03450 507 080 Website: Go to website Note: Visit www.ncp.co.uk for parking prices. |
Annual Charge:
N/A Daily Charge: £4.50 Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: £18.00 |
Cycle Storage Availability | Yes |
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Sheltered: No At the front of the station |
Cycle Storage CCTV | Yes |
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Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: At the station car park |
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Taxi Rank | Yes |
Taxi Rank Note: At the front of the station |
Bus Service | Yes |
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Bus Service Note: Buy a Colwyn Bay PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info |
Accessible Booking Office Counter | Yes |
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Accessible Public Telephones | No |
Accessible Toilets | Yes |
Induction Loop | Yes |
Wheelchairs Available | Yes |
Ramp For Train Access | Yes |
Step Free Access | Yes |
Step Free Access Note: Category A. Step free access is available from the station car park and a footbridge with lifts connects both platforms. |
Accessible Taxis | No |
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Accessible Ticket Machines | Yes |
Accessible Ticket Machines Note: The ticket machine is available during ticket office opening hours. The ticket machine takes cash, debit and credit cards. The ticket machine is next to the booking office. |
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Impaired Mobility Set Down | Yes |
Helpline Contact | Yes |
03333 211202 | |
Helpline Opening Hours | Yes |
Mon - Sun: 8:00 AM to 8:00 PM | |
Staff Help Available | Yes |
Mon: 6:15 AM to 10:14 PM Tue: 6:15 AM to 10:14 PM Wed: 6:15 AM to 10:14 PM Thu: 6:15 AM to 10:14 PM Fri: 6:15 AM to 10:14 PM Sat: 6:15 AM to 10:14 PM Sun: 11:15 AM to 6:15 PM |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
Live departures & arrivals for Colwyn Bay
Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
---|---|---|---|---|---|---|
04:44 | Crewe Platform 2 | 2 | On time |
n/a
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See details on departure to Crewe |
Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
---|---|---|---|---|---|---|
04:43 | Llandudno Junction Platform 2 | 2 | On time |
n/a
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See details on departure to Llandudno Junction |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk