Colwyn Bay
Ticket office
Open now
| Mon - Fri: | 6:15 AM to 7:15 PM |
|---|---|
| Sat: | 6:15 AM to 6:20 PM |
| Sun: | 9:30 AM to 4:30 PM |
Station details
| Station Operator: AW | |
| Station Code: CWB |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
| Lost Property Contact Available | Yes |
|
Phone number:
03333 211 202 Website: Go to website |
|
| Ticket Gate | Yes |
|
Ticket Gate Comments: Ticket gates available during ticket office opening hours. |
|
|
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales |
|
| Customer Help Points | Yes |
|
Customer Help Points Note: Ticket Office only |
|
| Atm Machine | No |
| Baby Change | No |
| Seated Area | No |
| Passenger Information Systems | Yes |
|
Passenger Information Systems Note: Departure Screens, Announcements, |
|
| Shops | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
|
Toilets Note: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours. |
|
| Waiting Room | No |
|
Waiting Room Note: on each platform |
|
| Car parking | Yes |
|
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 76 Annual Charge: N/A Daily Charge: £4.50 Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: £18.00 |
|
| Car Parking Contact Available | No |
|
Phone number: 03450 507 080 Website: Go to website Note: Visit www.ncp.co.uk for parking prices. |
|
| Cycle Storage Availability | Yes |
|
Sheltered: No |
|
| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
|
Location For Rail Replacement Service Note: At the station car park |
|
| Taxi Rank | Yes |
|
Taxi Rank Note: At the front of the station |
|
| Bus Service | Yes |
|
Bus Service Note: Buy a Colwyn Bay PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info |
|
| Accessible Booking Office Counter | Yes |
| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
|
Step Free Access Note: Category A. Step
free access is available from the station car park and a footbridge with lifts
connects both platforms. For full station facilities as stated in the Accessible
Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
|
|
| Accessible Taxis | No |
| Accessible Ticket Machines | Yes |
|
Accessible Ticket Machines Note: The ticket machine is available during ticket office opening hours. The ticket machine takes cash, debit and credit cards. The ticket machine is next to the booking office. |
|
| Impaired Mobility Set Down | Yes |
| Helpline Contact | Yes |
| 03333 211202 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 8:00 PM | |
| Staff Help Available | Yes |
| Mon: 6:15 AM to 10:14 PM Tue: 6:15 AM to 10:14 PM Wed: 6:15 AM to 10:14 PM Thu: 6:15 AM to 10:14 PM Fri: 6:15 AM to 10:14 PM Sat: 6:15 AM to 10:14 PM Sun: 11:15 AM to 6:15 PM |
|
Live departures & arrivals for Colwyn Bay
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 08:47 | Crewe Platform 2 | 2 | On time |
n/a
|
See details on departure to Crewe | |
| 09:12 | Holyhead Platform 1 | 1 | On time |
n/a
|
See details on departure to Holyhead | |
| 09:27 | Shrewsbury Platform 2 | 2 | On time |
n/a
|
See details on departure to Shrewsbury | |
| 09:47 | Crewe Platform 2 | 2 | On time |
n/a
|
See details on departure to Crewe | |
| 10:12 | Holyhead Platform 1 | 1 | On time |
n/a
|
See details on departure to Holyhead |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 08:45 | Holyhead Platform 2 | 2 | On time |
n/a
|
See details on departure to Holyhead | |
| 09:11 | Shrewsbury Platform 1 | 1 | On time |
n/a
|
See details on departure to Shrewsbury | |
| 09:27 | Holyhead Platform 2 | 2 | On time |
n/a
|
See details on departure to Holyhead | |
| 09:45 | Holyhead Platform 2 | 2 | On time |
n/a
|
See details on departure to Holyhead | |
| 10:11 | Birmingham International Platform 1 | 1 | On time |
n/a
|
See details on departure to Birmingham International |
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
-
Some seats available
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Only a few seats available
-
Standing room only
-
n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk