Cleethorpes
Ticket office
Closed now
Station details
| Station Operator: TP | |
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| Station Code: CLE |
| Staffing Level: Full Time | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: TransPennine Express |
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Ticket Office Note: The Ticket Office is located on the station concourse. |
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| Lost Property Contact Available | No |
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Phone number:
0345 600 1672 Website: Go to website |
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Customer Services: To speak to a member of our team please call 0345 600 1671 |
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| Customer Help Points | Yes |
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Customer Help Points Note: Help Points are available on all platforms and the station concourse to contact a member of our team in emergencies or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call. |
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| Atm Machine | No |
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| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | No |
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| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on the Station Concourse. The National key toilets are located on the Station Concourse; these toilets are operated by a radar key. |
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| Waiting Room | No |
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Waiting Room Note: Closed until further notice |
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| Car parking | Yes |
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Name: Station Car Park Operator: APCOA on behalf of TransPennine Express Spaces: 30 Annual Charge: £485.00 Daily Charge: £4.20 Monthly Charge: £62.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £163.00 Weekly Charge: £19.00 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: No Within car park, within station, on station concourse |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Replacement buses will depart from the station car park. Northern replacement buses pick up / drop off at the entrance to the station car park |
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| Taxi Rank | Yes |
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Taxi Rank Note: The nearest taxi rank is on Grant St at the top of the station approach. |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
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Accessible Toilets Note: The National key toilets are located on the Station Concourse; these toilets are operated by a radar key. |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Level access is provided from the station entrance to all platforms. This station is partially staffed. The station staffing hours are: Monday to Saturday: 05:00 - 21:45 Sunday: 07:15 - 21:45 This station is Category A. Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay). Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0800 107 2149 | |
| Staff Help Available | Yes |
| Mon - Fri: 5:00 AM to 10:00 PM Sat: 5:00 AM to 10:00 PM Sun: 8:00 AM to 10:00 PM |
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Assisted Travel: Please call 0800 107 2149 to book assistance. |
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Live departures & arrivals for Cleethorpes
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk