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Last updated: 01:35

Cheshunt

Address

Cheshunt station
Windmill Lane
Cheshunt
EN8 9AQ

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Ticket office

Closed now

Station details

Station Operator: LE
Station Code: CHN
Staffing Level: partTime
CCTV: Yes

Oyster Pre Pay No
Oyster Validator Yes
Smartcard Issued Yes
Smartcard Validator Yes
Travelcard:
Zone 8
Oyster Topup Yes
Prepurchase Collection Yes
Smartcard Topup Yes
Ticket Machine Yes

Lost Property Contact Available No
Website: Go to website
Ticket Gate Yes
Ticket Gate Comments:

Cheshunt station has Secure Station Acreditation
Customer Services:
Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
Customer Help Points Yes
Customer Help Points Note:

Help points available on each platform.

Atm Machine Yes
Atm Machine Note:
Located on concourse
Baby Change No
Seated Area Yes
Passenger Information Systems Yes
Passenger Information Systems Note:
Shops Yes
Shops Note:
Passport Photo Booth
Station Buffet Yes
Station Buffet Note:
Coffee kiosk
Telephones (Cards & Coins) No
Toilets Yes
Toilets Note:
The accessible toilets are located on the concourse and available during staffing hours, key available from ticket office
Waiting Room Yes
Waiting Room Note:

Platform 1 

Car parking Yes
Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 184

Annual Charge: £1638.00
Daily Charge: £10.00
Monthly Charge: £164.00
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: £468.00
Weekly Charge: £40.00
Car Parking Contact Available No
Phone number:
Website: Go to website

Cycle Storage Availability Yes

Sheltered: Yes
Spaces: 78
Type: Stands
Location: Platform
Cycle Storage CCTV Yes

Location for Rail Replacement Services Yes
Location For Rail Replacement Service Note:

Substitute bus services stop outside station entrance
Taxi Rank Yes
Taxi Rank Note:

out of station turn left
Bus Service Yes
Bus Service Note:

Buses operate from outside the station. Cheshunt is a PlusBus location click here to see the PlusBus map

 

Accessible Booking Office Counter Yes
Accessible Public Telephones No
Accessible Toilets Yes
Induction Loop Yes
Wheelchairs Available Yes
Ramp For Train Access Yes
Step Free Access Yes
Step Free Access Note:

This station has step free access to both platforms from either side of Windmill Lane Level Crossing, approximately 75 metres walking route from one to the other. A stepped footbridge exists between platforms.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the platform.
Accessible Taxis No
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster
Accessible Ticket Machines Yes
Impaired Mobility Set Down No
Helpline Contact Yes
0800 028 28 78
Helpline Opening Hours Yes
Mon - Sun: 8:00 AM to 8:00 PM
Staff Help Available Yes
Mon - Fri: 6:15 AM to 7:45 PM
Sat: 6:15 AM to 7:45 PM
Sun: 8:15 AM to 3:40 PM
Staff Help Available Note:
Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (4 miles north) for trains to London or Cambridge. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for Cheshunt

Departures
Arrivals

Usual seating availability

More info
  • Many seats available
  • Plenty of seats available
  • Some seats available
  • Only a few seats available
  • Standing room only
  • n/a
    Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Cheshunt

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