|Mon - Fri:||5:50 AM to 10:00 PM|
|Sat:||5:50 AM to 10:00 PM|
|Sun:||7:00 AM to 11:00 PM|
|Station Operator: LE|
|Station Code: CHM|
|Staffing Level: Full Time|
|Oyster Pre Pay||No|
Ticket Office Note:
As part of the station improvement works there is a temporary ticket office open at the West entrance. Please note that this temporary ticket office will close at 2100 hrs each evening.
|Lost Property Contact Available||No|
Website: Go to website
Ticket Gate Comments:
Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
|Customer Help Points||Yes|
Customer Help Points Note:
Help point located on ticket hall concourse.
Atm Machine Note:
Located on concourse
|Passenger Information Systems||Yes|
Passenger Information Systems Note:
Newsagent Flower stall Hairdresser Dry cleaner
Station Buffet Note:
Coffee shop Café Vending machines
|Telephones (Cards & Coins)||Yes|
The toilets are located on each platform. The accessible (radar key) toilets are located on the Ground Floor, near the lifts.
Name: Station Car Park
Operator: National Car Parks Ltd
Annual Charge: £1638.00
Daily Charge: £0.00
Monthly Charge: £164.00
Off Peak Charge: £7.00
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: £468.00
Weekly Charge: £37.00
|Car Parking Contact Available||No|
Website: Go to website
|Cycle Storage Availability||Yes|
There is a dedicated Cycle Point, with free cycle parking, plus secure cycle parking and premium cycle parking. This is in Park Road, opposite the station.
|Cycle Storage CCTV||Yes|
|Location for Rail Replacement Services||Yes|
Location For Rail Replacement Service Note:
Replacement transport stop at the bus stop on Victoria Road by station entrance
Taxi Rank Note:
There is a taxi rank outside the station.
Bus Service Note:
Buy a Chelmsford PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town. For details: www.plusbus.info
Bus stops are located outside the station on Duke Street.
|Accessible Booking Office Counter||Yes|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
This station has step free access to both platforms via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the customer information office on relevant platform.
Accessible Taxis Note:
Details of nearest taxis are shown on station information poster
|Accessible Ticket Machines||Yes|
|Impaired Mobility Set Down||No|
|0800 028 28 78|
|Helpline Opening Hours||Yes|
|Mon - Sun: 8:00 AM to 8:00 PM|
|Staff Help Available||Yes|
|Mon - Fri: 5:50 AM to 10:00 PM
Sat: 5:50 AM to 10:00 PM
Sun: 7:00 AM to 11:00 PM
Staff Help Available Note:
Assistance is provided by station staff during the hours of train service operation. Booking is recommended.
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
Live departures & arrivals for Chelmsford
|Due||Destination||Platform||Expected||Train Length||further details||Additional Information|
|00:58||London Liverpool Street Platform||On time||See details on departure to London Liverpool Street|
|01:26||London Liverpool Street Platform||On time||See details on departure to London Liverpool Street|