Carlisle Train Station

Address

Carlisle station
Court Square
Carlisle
CA1 1QZ

Station staff availability

Station staff availability
Mon - Fri	24 Hours
Sat	24 Hours
Sun	24 Hours

For full accessibility information at Carlisle, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	05:00-20:00
Sat:	05:00-20:00
Sun:	09:00-20:00

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Step Free Access	Yes	Category A - This station has step-free access to all platforms / the platform Lifts available to platforms via subway. Alternatively there is a ramped footbridge. Staff are available to assist on request.
Impaired Mobility Set Down	Yes
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours Staff Help Available Note: Passenger Assist meeting point is the information kiosk in the booking hall. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	08000 158 123 (08000 158 124 Textphone)
Accessible Public Telephones	No

Station facilities

Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Shops	Yes	Newsagent
Station Buffet	Yes
Telephones	Yes
Toilets	Yes	The accessible toilets are located on Platforms 4/6; these toilets are operated by a RADAR key. A Changing Places toilet is available at this station. Toilets are open 24/7
Waiting Room	Yes	Seating available on all platforms with waiting rooms throughout.
CCTV	Yes
Atm Machine	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Ticket machines can be found in the booking hall.

Smartcards
Smartcard Validator	Yes
Smartcard Topup	Yes
Smartcard Issued	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Phone number: 0345 528 0253 Website: https://avantiwestcoast.missingx.com/
Customer Help Points	Yes	Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements. Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
Ticket Gate	No

Lost Property Contact Available

Yes

Phone number: 0345 528 0253
Website: https://avantiwestcoast.missingx.com/

Customer Help Points

Yes

Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.

Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.

Ticket Gate

Car parking

Car parking	Yes
Name: Carlisle Car Park 1 Operator: Avanti West Coast Spaces: 160 Car Parking Contact Available: No Phone number: Accessible Car Park Equipment: Yes Accessible Spaces: 9	Daily Charge: £12.50 Monthly Charge: £166.00
Name: Carlisle Car Park 2 Operator: Avanti West Coast Spaces: 75 Notes: For information on how to get to the car park, prebooking your space or working out the cost of your stay, please visit the Avanti West Coast website. Different rates apply to non-rail users - please speak to a member of staff. Eco-friendly car hire available from this station. Click here for more information. Car Parking Contact Available: No Phone number: Accessible Car Park Equipment: No Accessible Spaces: 4	Daily Charge: £12.50 Monthly Charge: £166.00

Yes

Name: Carlisle Car Park 1
Operator: Avanti West Coast
Spaces: 160
Car Parking Contact Available: No
Phone number:
Accessible Car Park Equipment: Yes
Accessible Spaces: 9

Daily Charge: £12.50
Monthly Charge: £166.00

Name: Carlisle Car Park 2
Operator: Avanti West Coast
Spaces: 75
Notes:

For information on how to get to the car park, prebooking your space or working out the cost of your stay, please visit the Avanti West Coast website.

Different rates apply to non-rail users - please speak to a member of staff.

Eco-friendly car hire available from this station. Click here for more information.

Car Parking Contact Available: No
Phone number:
Accessible Car Park Equipment: No
Accessible Spaces: 4

Daily Charge: £12.50
Monthly Charge: £166.00

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 16 Type: Racks Location: Platform 8. Note: Space for 16 cycles on Platform 8. 8 x hoops on platform 8 (2 x cycles per hoop = 16 spaces)
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 16
Type: Racks
Location:

Platform 8.

Note:

Space for 16 cycles on Platform 8.

8 x hoops on platform 8 (2 x cycles per hoop = 16 spaces)

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Rail replacement coach services can be found at the front of the station. ScotRail rail replacement transport will pick up / drop off at The Halston Hotel on Warwick Road.
Bus Service	Yes	Information to plan your onward journey is available in a printable format here.
Taxi Rank	No
Tube, Overground and Tram links	No

General information

Station Operator	VT
Station Code	CAR
Staffing Level	Full Time

Live departures & arrivals for Carlisle

Departures

Arrivals

Live departures for Carlisle
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
06:08	Glasgow Central via Kilmarnock Platform 7	7	On time	n/a
06:23	Manchester Airport Platform 4	4	On time	n/a
06:27	Middlesbrough Platform 6	6	On time	n/a
06:47	London Euston Platform 4	4	On time	n/a
06:48	Glasgow Central Platform 3	3	On time	n/a
06:56	Newcastle Platform 5	5	On time	n/a
07:02	Dumfries Platform 7	7	On time	n/a
07:03	London Euston Platform 4	4	On time	n/a
07:06	Whitehaven Platform 2	2	On time	n/a
07:33	Middlesbrough Platform 5	5	On time	n/a

Live arrivals at Carlisle
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
06:16	Glasgow Central Platform 4	4	On time	n/a
06:37	Workington Platform 2	2	On time	n/a
06:41	Dumfries Platform 7	7	On time	n/a
06:45	Glasgow Central Platform 4	4	On time	n/a
06:47	Manchester Piccadilly Platform 3	3	On time	n/a
07:01	Glasgow Central Platform 4	4	On time	n/a
07:16	Newcastle Platform 5	5	On time	n/a
07:33	Edinburgh Platform 4	4	On time	n/a
07:37	Whitehaven		On time	n/a
07:45	Glasgow Central		On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.