Caerphilly
Ticket office
Closed now
Station details
| Station Operator: AW | |
|---|---|
| Station Code: CPH |
| Staffing Level: partTime | |
|---|---|
| CCTV: Yes |
| Oyster Pre Pay | No |
|---|---|
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
| Lost Property Contact Available | Yes |
|---|---|
|
Phone number:
03333 211 202 Website: Go to website |
|
|
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website. |
|
| Customer Help Points | Yes |
|---|---|
|
Customer Help Points Note: Ticket office for advice only. |
|
| Atm Machine | No |
|---|---|
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
|
Passenger Information Systems Note: Departure Screens, Arrival Screens, |
|
| Shops | Yes |
|---|---|
|
Shops Note: Convenience store |
|
| Station Buffet | No |
| Telephones (Coins) | Yes |
| Toilets | No |
| Waiting Room | No |
| Car parking | Yes |
|---|---|
|
Name: Station Car Park Operator: Transport for Wales/Caerphilly County Borough Council Spaces: 222 Annual Charge: Daily Charge: Monthly Charge: Off Peak Charge: Six Monthly Charge: Per Hour Charge: Three Monthly Charge: Weekly Charge: |
|
| Car Parking Contact Available | No |
|---|---|
|
Phone number: 03333 211 202 Website: Go to website |
|
| Cycle Storage Availability | Yes |
|---|---|
|
Sheltered: Yes Near the station entrance |
|
| Cycle Storage CCTV | Yes |
|---|
| Location for Rail Replacement Services | Yes |
|---|---|
|
Location For Rail Replacement Service Note: Wait outside station adjacent to taxi rank |
|
| Taxi Rank | Yes |
|
Taxi Rank Note: Taxi rank within 100m and clearly signposted |
|
| Bus Service | Yes |
|---|---|
|
Bus Service Note: 'Stagecoach' operates a network of regular local bus routes around Caerphilly and to surrounding towns and villages. For route maps and timetables:
Buy a Caerphilly PlusBus ticket with your train ticket, for unlimited bus travel around the town. For details:
The Bus Interchange is located beside the rail station. |
|
| Accessible Booking Office Counter | Yes |
|---|---|
| Accessible Public Telephones | No |
|
Accessible Public Telephones Note: Low level/text public phones |
|
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
|
Step Free Access Note: Category B2. Platform 1 (for Cardiff) has level access. Platform 2 (for Rhymney) is accessible only by a footbridge or by a steep ramp. |
|
| Accessible Taxis | No |
|---|---|
| Accessible Ticket Machines | Yes |
|
Accessible Ticket Machines Note: The ticket machine(s) take cash, and major debit and credit cards. |
|
| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 03333 211202 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 8:00 PM | |
| Staff Help Available | Yes |
|
Staff Help Available Note: There are no platform staff available at this station. Assistance will be provided by the Conductor on the train. |
|
|
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
|
Live departures & arrivals for Caerphilly
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
-
Some seats available
-
Only a few seats available
-
Standing room only
-
n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk