Caerphilly Train Station

Address

Caerphilly station
Station Road
Caerphilly
CF83 1JR

Station staff availability

Staff Help Available Note:

If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

Ticket office availability

Ticket office availability
Mon - Fri:	06:00-18:00
Sat:	07:30-18:00
Sun:	Closed

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	The ticket machine(s) take cash, and major debit and credit cards.
Step Free Access	No	Category B2. Platform 1 (for Cardiff) has level access. Platform 2 (for Rhymney) is accessible only by a footbridge or by a steep ramp.
Wheelchairs Available	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Staff Help Available Note: If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	03333 211202
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	Yes	Low level/text public phones

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Shops	Yes	Convenience store
Telephones	Yes
CCTV	Yes
Atm Machine	No
Baby Change	No
Station Buffet	No
Station Buffet Note: Coffi Kava provides a selection of this new café will serve locally sourced and products, supporting and celebrating the best of the local community. Whether grabbing a quick cup on their commute or taking a moment to relax, we hope this new addition will make our customers journeys even more enjoyable.
Toilets	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Validator	Yes
Smartcard Topup	Yes
Smartcard Issued	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Phone number: 03333 211 202 Website: https://www.nationalrail.co.uk/
Customer Services		Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points	Yes	Ticket office for advice only.
Ticket Gate	No
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.

Car parking

Car parking	Yes
Name: Station Car Park Operator: Transport for Wales/Caerphilly County Borough Council Spaces: 222 Car Parking Contact Available: No Phone number: 03333 211 202 Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes Accessible Spaces: 6

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 14 Type: Stands Location: 5 Sheffield stands providing parking for up to ten bicycles are located in a shelter near the station entrance to the Cardiff direction, southbound, platform. 2 Sheffield stands providing parking for up to 4 bicycles are located in a Voyager Shelter on platform 3 - ie northbound platform Note: 5 hoops
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 14
Type: Stands
Location:

5 Sheffield stands providing parking for up to ten bicycles are located in a shelter near the station entrance to the Cardiff direction, southbound, platform.

2 Sheffield stands providing parking for up to 4 bicycles are located in a Voyager Shelter on platform 3 - ie northbound platform

Note:

5 hoops

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	The rail replacement bus stop is Bay 8 at the bus stand outside the front of the station.
Taxi Rank	Yes	Taxi rank within 100m and clearly signposted
Bus Service	Yes	'Stagecoach' operates a network of regular local bus routes around Caerphilly and to surrounding towns and villages. For route maps and timetables: www.stagecoachbus.com Buy a Caerphilly PlusBus ticket with your train ticket, for unlimited bus travel around the town. For details: www.PlusBus.info The Bus Interchange is located beside the rail station.
Tube, Overground and Tram links	No

General information

Station Operator	AW
Station Code	CPH
Staffing Level	partTime

Live departures & arrivals for Caerphilly

Departures

Arrivals

Live departures for Caerphilly
Due	Destination	Usual Seat AvailabilitySeat availability
12:48	Cardiff Central	n/a
12:48	Rhymney	n/a
13:18	Cardiff Central	n/a
13:48	Cardiff Central	n/a
13:48	Rhymney	n/a
14:18	Cardiff Central	n/a

Cardiff Central