Caerphilly

Address

Caerphilly station
Station Road
Caerphilly
CF83 1JR

Ticket office

Monday: 7:30 AM to 12:50 PM
Tuesday: 7:30 AM to 12:50 PM
Wednesday: 7:30 AM to 12:50 PM
Thursday: 7:30 AM to 12:50 PM
Friday: 7:30 AM to 12:50 PM
Saturday: 7:30 AM to 12:50 PM
Sunday: Unavailable

General information

Station Operator: AW
Station Code: CPH
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: No
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points: Yes
Customer Help Points Note:

Ticket office for advice only.

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, ArrivalScreens
Shops: Yes
Shops Note: Convenience store
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: Transport for Wales/Caerphilly County Borough Council
Spaces: 222
Car Parking Contact Available: No
Phone number: 03333 211 202
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 10
Type: Stands
Location:

Near the station entrance

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Wait outside station adjacent to taxi rank

Taxi Rank: Yes
Taxi Rank Note:

Taxi rank within 100m and clearly signposted

Bus Service: Yes
Bus Service Note:

'Stagecoach' operates a network of regular local bus routes around Caerphilly and to surrounding towns and villages. For route maps and timetables:

www.stagecoachbus.com

 

Buy a Caerphilly PlusBus ticket with your train ticket, for unlimited bus travel around the town. For details:

 

www.PlusBus.info

The Bus Interchange is located beside the rail station.

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Public Telephones Note: Low level/text public phones
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Category B2.

Platform 1 (for Cardiff) has level access.

Platform 2 (for Rhymney) is accessible only by a footbridge or by a steep ramp. 

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

The ticket machine(s) take cash, and major debit and credit cards.

Impaired Mobility Set Down: No
Helpline Contact: Yes
Helpline Contact (Phone number): 03333 211202
Helpline Opening Hours: Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available: Yes
Staff Help Available Note: There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 26/06/2022 14:20:37