Broxbourne Train Station

Address

Broxbourne station
Station Approach
Broxbourne
EN10 7AW

Station staff availability

Staff Help Available Note:

Station staff can provide help and advice on ticket purchase, assistance to and from the platforms and boarding / alighting and with a ramp. Booking is recommended but turn up and go available.

Ticket office availability

Ticket office availability
Mon - Fri:	06:15-20:15
Sat:	07:15-18:45
Sun:	08:15-17:45

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes
Step Free Access	Yes	This station has step free access to all platforms via lifts. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office.
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Details of nearest taxis are shown on station information poster

Staff help
Staff Help Available	Yes	Staff Help Available Note: Station staff can provide help and advice on ticket purchase, assistance to and from the platforms and boarding / alighting and with a ramp. Booking is recommended but turn up and go available.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 028 28 78
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Shops	Yes	Passport Photo Booth
Station Buffet	Yes	Cold drinks vending machine Food vending machine. There is a café located on the bridge at this station.
Toilets	Yes	Toilets including accessible (radar key) toilets are located on the over bridge and open during staffing hours.
Waiting Room	Yes	On the over bridge
CCTV	Yes
Atm Machine	No
Baby Change	No
Telephones	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Validator	Yes
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Ticket Gate	Yes
Customer Services		Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.
Customer Help Points	Yes
Lost Property Contact Available	No
Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Car parking

Car parking	Yes
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 669 Car Parking Contact Available: No Phone number: Website: http://www.ncp.co.uk Accessible Car Park Equipment: Yes Accessible Spaces: 33	Daily Charge: £7.50 Weekly Charge: £30.00 Monthly Charge: £108.00
Name: Premium Bay Operator: National Car Parks Ltd Spaces: 5 Car Parking Contact Available: No Phone number: Website: http://www.ncp.co.uk Accessible Car Park Equipment: Yes

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 52 Type: Racks Location: Station forecourt and behind the station building Note: 40 2-tier rack spaces and 20 other spaces
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 52
Type: Racks
Location:

Station forecourt and behind the station building

Note:

40 2-tier rack spaces and 20 other spaces

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Substitute bus services stop on the station forecourt
Taxi Rank	Yes	Taxi rank at station front
Bus Service	Yes	Hertfordshire buses operate from outside the station. Broxbourne is a PlusBus location click here to see the PlusBus map
Tube, Overground and Tram links	No

General information

Station Operator	LE
Station Code	BXB
Staffing Level	Full Time

Live departures & arrivals for Broxbourne

Departures

Arrivals

Live departures for Broxbourne
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
14:36	Stratford (London) Platform 1	1	On time	n/a
14:41	Hertford East Platform 3	3	On time	n/a
14:44	London Liverpool Street Platform 2	2	On time	n/a
14:50	Cambridge North Platform 3	3	On time	n/a
14:52	London Liverpool Street Platform 2	2	On time	n/a
14:55	Bishops Stortford Platform 3	3	On time	n/a
15:11	Hertford East Platform 3	3	On time	n/a
15:11	Stratford (London) Platform 2	2	On time	n/a
15:14	London Liverpool Street Platform 2	2	On time	n/a
15:20	Cambridge North Platform 3	3	On time	n/a

Live arrivals at Broxbourne
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
14:32	Bishops Stortford Platform 1	1	On time	n/a
14:40	London Liverpool Street Platform 3	3	On time	n/a
14:44	Cambridge North Platform 2	2	On time	n/a
14:49	London Liverpool Street Platform 3	3	On time	n/a
14:52	Hertford East Platform 2	2	On time	n/a
14:53	Stratford (London) Platform 3	3	On time	n/a
15:09	Bishops Stortford Platform 2	2	On time	n/a
15:10	London Liverpool Street Platform 3	3	On time	n/a
15:14	Cambridge North Platform 2	2	On time	n/a
15:19	London Liverpool Street Platform 3	3	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.