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Last updated: 00:18

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Berwick-upon-Tweed

Address

Berwick-upon-Tweed station
Railway Street
Berwick-upon-Tweed
TD15 1NF

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Ticket office

Closed now

Mon - Fri:  5:45 AM to 6:30 PM
Sat:  6:45 AM to 3:15 PM
Sun:  9:45 AM to 4:20 PM

Station details

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    The LNER Travel Centre at this station is temporarily closed.

General information

Station Operator: GR
Station Code: BWK
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

False Oyster Pre Pay
False Oyster Validator
False Smartcard Issued
True Smartcard Validator
False Oyster Topup
True Prepurchase Collection
True Smartcard Topup
True Ticket Machine
Penalty Fares:
Applicable Operators: TransPennine Express
Ticket Office Note:
Outside the travel centre entrance.

Passenger services

False> Lost Property Contact Available
Phone number: 01302 362175
Website: Go to website
False Ticket Gate

Customer Services:
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
False> Left Luggage Contact Available
False Customer Help Points

Station facilities

True> Atm Machine
True Baby Change
False Bureau De Change
False Post Box
True Seated Area
True First Class Lounge
First Class Lounge Note:

Located

Platform 2

Assistance Dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway Lounges

Tickets Accepted

  • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  • Any First Class Anytime ticket valid for travel on the London North Eastern Railway route
  • Any London North Eastern Railway First Class packages
  • First Advance (routed LNER/ LNER & connections
  • London North Eastern Railway First Class Reader Offer (routed LNER/LNER & Connections)
  • London North Eastern Railway First Class Flat Fare (routed LNER/LNER & Connections)
  • London North Eastern Railway Rewards First Class Leisure Single (routed LNER/LNER & Connections)
  • London North Eastern Railway Self Print First Class Upgrade voucher (routed LNER/LNER & Connections)
  • Inclusive Tour Tickets (Superbreaks etc.)
  • Weekend First

 

Restricted tickets

  • All First Class tickets valid only on other train operators, including Caledonian Sleepers

 

Facilities

Unisex Toilet, newspapers

Refreshments

Complimentary: tea/coffee/hot chocolate/water/ biscuits

Wi-Fi

Yes

Showers

No
False Shops
False Showers
True Station Buffet
False Telephones (Cards & Coins)
True Toilets
Toilets Note:
The toilets are located in the Main Entrance Hall and on both platforms. The National key toilets are located in the Waiting Room at the station entrance and inside the First Class Lounge. The toilets in the Waiting Room are operated by a RADAR key; a RADAR key is available from the Ticket Office upon request.
False Tourist Information Office
True Trolleys
False WebKiosk
False WiFi
Wifi Note:

Find WiFi Hotspots around Berwick-upon-Tweed station
False Waiting Room

Car parking

true Car parking
Name: Council Car Park
Operator: Northumberland County Council
Spaces: 124
Notes:
Max length of stay is 72 hours

Annual Charge: N/A
Daily Charge: £3.50
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
False Car Parking Contact Available
Phone number:
Website: Go to website
Note:

For a map of how to get to the car park, please click here.

Cycling

True Cycle Storage Availability

Sheltered: No
Spaces: 8
Type: Stands
Location:

Within car park
True Cycle Storage CCTV

Other transport

True Taxi Rank

Taxi Rank Note:

Berwick is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators are A1 Cabs 01289 308524, Fifes 01289 307188 or Berwick 01289 307771
False Car Hire

False Airport

False Metro

True Bus Service

Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

True Accessible Booking Office Counter

Accessible Booking Office Counter Note:

Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
False Accessible Public Telephones

True National Key Toilets

National Key Toilets Note: The National key toilets are located in the Waiting Room at the station entrance and inside the First Class Lounge. The toilets in the Waiting Room are operated by a radar key; a radar key is available from the Ticket Office upon request.

True Induction Loop
True Wheelchairs Available
True Ramp For Train Access

True Step Free Access

Step Free Access Note:

Lift available from station forecourt to platforms 1 & 2.

RNIB Map for all located just to the left of the station entry doors
False Accessible Taxis

True Accessible Ticket Machines

True Impaired Mobility Set Down

Live departures & arrivals for Berwick-upon-Tweed

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timetables for Berwick-upon-Tweed

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