Berkhamsted
Ticket office
Closed now
| Mon - Fri: | 6:00 AM to 8:00 PM |
|---|---|
| Sat: | 7:00 AM to 7:00 PM |
| Sun: | 8:00 AM to 5:00 PM |
Station details
| Station Operator: LN | |
| Station Code: BKM |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Ticket Office Note: 3 Card only Ticket Vending Machines available at the station entrance. |
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| Lost Property Contact Available | No |
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Website: Go to website |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Berkhamsted is accredited by the Secure Station Scheme** |
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| Customer Help Points | Yes |
| Atm Machine | No |
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | Yes |
| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located in the Waiting Room on Platform 4. The accessible toilets (non-RADAR) are located in the Waiting Room on Platform 4. The toilet facilities are available: Monday - Friday 06:00-20:00, Saturday 07:00-1900 and Sunday 08:00-17:30. The toilet facilities are not available when the Ticket Office is closed. |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Station Car Park Operator: Indigo Spaces: 395 Annual Charge: £816.00 Daily Charge: £8.50 Monthly Charge: £102.00 Off Peak Charge: £6.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £258.00 Weekly Charge: £32.00 |
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| Car Parking Contact Available | No |
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Phone number: 0330 1235 247 Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note:
Rail replacement buses will use the public bus stops on either side of High Street, near the front of the station
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| Taxi Rank | Yes |
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Taxi Rank Note: Taxi free phone on forecourt |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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Accessible Booking Office Counter Note: Booking clerk would go out side and serve the customer |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| Accessible Toilets | Yes |
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Accessible Toilets Note: The accessible toilets (non-RADAR) are located in the Waiting Room on Platform 4. The toilet facilities are available: Monday - Friday 06:00-20:00, Saturday 07:00-1900 and Sunday 08:00-17:30. The toilet facilities are not available when the Ticket Office is closed. |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Level access to booking hall and subway and to platforms via the lifts. This station is a category B station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Alternatively, 22 steps to Platform 1. Ramp then 22 steps or stair lift to Platform 3 (staff assistance only) and 2 steps or ramp to Platform 2. 24 steps to Platform 4, or step free via street and car park, and then via ramp. Step free route between Platforms 2 and 3 and Platform 4 is 150m. 16 steps down from car park to subway entrance via direct route. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are available |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: There is a Ticket Vending Machine at each station entrance. |
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| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: Level access to Booking Hall and Subway |
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| Helpline Contact | Yes |
| 0800 0248 997 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 10:00 PM | |
| Staff Help Available | Yes |
| Mon - Fri: 6:00 AM to 8:00 PM Sat: 7:00 AM to 7:00 PM Sun: 8:00 AM to 5:00 PM |
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Staff Help Available Note: This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance. All of our trains have ramps on board that our conductors are trained to use. |
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Assisted Travel: If you are travelling on London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day. If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens. Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day. Please note that other train operating companies may have different contact centre hours for booking assistance. |
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Live departures & arrivals for Berkhamsted
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 05:01 | London Euston Platform 4 | 4 | On time |
n/a
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See details on departure to London Euston | |
| 05:35 | London Euston Platform 4 | 4 | On time |
n/a
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See details on departure to London Euston | |
| 05:50 | London Euston Platform 4 | 4 | On time |
n/a
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See details on departure to London Euston | |
| 06:02 | London Euston Platform 4 | 4 | On time |
n/a
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See details on departure to London Euston |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 05:01 | Northampton Platform 4 | 4 | On time |
n/a
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See details on departure to Northampton | |
| 05:34 | Northampton Platform 4 | 4 | On time |
n/a
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See details on departure to Northampton | |
| 05:49 | Northampton Platform 4 | 4 | On time |
n/a
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See details on departure to Northampton | |
| 06:01 | Bletchley Platform 4 | 4 | On time |
n/a
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See details on departure to Bletchley |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk