Benfleet

Address

Benfleet station
Ferry Road
Benfleet
SS7 1NF

Ticket office

Mon - Fri:	5:15 AM to 9:30 PM
Sat:	5:15 AM to 9:45 PM
Sun:	6:15 AM to 9:15 PM

0 Station updates

Station details

Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.

General information

Station Operator: CC
Station Code: BEF

Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	No
Smartcard Validator	Yes
Oyster Comments: .

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes

Passenger services

Phone number: 03457 44 44 22 Website: https://www.c2c-online.co.uk/help-feedback/lost-property/
Lost Property Contact Available	No
Ticket Gate	Yes
Customer Services: Monday - Friday, 08:00 - 20:00Saturday, Sunday and Public Holidays: 09:00 - 16:00Christmas Day - Boxing Day: Closed.0345 744 4422 (option 3, followed by option 3)contact@c2crail.co.uk

Customer Help Points	Yes
Customer Help Points Note: On platforms, accessible via electronic gates from street level

Station facilities

Atm Machine	Yes
Baby Change	Yes
Baby Change Note: Female toilets
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,

Shops	Yes
Station Buffet	Yes
Station Buffet Note: Platform 1
Telephones	Yes
Toilets	Yes
Toilets Note: The toilets are located on Platforms 1 and 2. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
Waiting Room	No
Waiting Room Note: Platforms 1 & 2

Car parking

Car parking	Yes

Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 125
Notes:

Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.

Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays

Car Parking Contact Available: No
Phone number: 0845 050 70 80
Website: https://www.ncp.co.uk/find-a-car-park/car-parks/benfleet-station-c2c/
Note:

Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.

Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays

Accessible Car Park Equipment: No
Accessible Spaces: 3

Daily Charge: £6.40
Weekly Charge: £32.00
Monthly Charge: £131.00

Name: Benfleet Station Car Park (Premier Reserved Parking)
Operator: National Car Parks Ltd
Spaces: 0
Notes:

Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.

Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays

Car Parking Contact Available: No
Phone number: 0845 050 70 80
Website: https://www.ncp.co.uk/find-a-car-park/car-parks/benfleet-station-c2c/
Note:

Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.

Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays

Accessible Car Park Equipment: No

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 67 Type: Compounds,Stands Location: Outside station entrance Note: Some stands available on adjacent council land. For information regarding the dedicated cycle shed, please enquire at the ticket office.

Cycle Storage Availability

Sheltered: Yes
Spaces: 67
Type: Compounds,Stands
Location:

Outside station entrance

Note:

Some stands available on adjacent council land. For information regarding the dedicated cycle shed, please enquire at the ticket office.

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Bus stops on Ferry Road outside front of station: - If travelling towards London, Stop E - If travelling towards Southend, Stop A
Taxi Rank	Yes
Taxi Rank Note: Outside main entrance, turn left under subway

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter	No
Accessible Booking Office Counter Note: Customer Service Staff
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	Yes
Accessible Toilets Note: Platform 1. This can be accessed using a radar key.
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: There are no lifts at the station, but step free access is available to both platforms from street level via electronic gates

Accessible Taxis	Yes
Accessible Taxis Note: Operated by local companies. Pre-booking advised
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	Yes
Impaired Mobility Set Down Note: Outside station entrance
Helpline Contact	Yes
03457 44 44 22
Staff Help Available	Yes
Mon - Fri: 6:00 AM to 9:00 PM
Staff Help Available Note: Please call 03457 44 44 22
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for Benfleet

Departures

Arrivals

Live departures for Benfleet
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
04:23	London Fenchurch Street via Tilbury Platform 1	1	On time	n/a	See details on departure to London Fenchurch Street via Tilbury
04:37	London Fenchurch Street via Basildon Platform 1	1	On time	n/a	See details on departure to London Fenchurch Street via Basildon
04:51	London Fenchurch Street via Tilbury Platform 1	1	On time	n/a	See details on departure to London Fenchurch Street via Tilbury

Live arrivals at Benfleet
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
04:23	Thorpe Bay Platform 1	1	On time	n/a	See details on departure to Thorpe Bay
04:36	Shoeburyness Platform 1	1	On time	n/a	See details on departure to Shoeburyness
04:51	Thorpe Bay Platform 1	1	On time	n/a	See details on departure to Thorpe Bay

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Benfleet

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Benfleet

Address

Ticket office

Station details

Live departures & arrivals for Benfleet

Usual seating availability

timetables for Benfleet