Basingstoke

Address

Basingstoke station
Station Hill
Basingstoke
RG21 5NB

Ticket office

Mon - Fri:	6:00 AM to 9:30 PM
Sat:	6:00 AM to 9:30 PM
Sun:	7:00 AM to 9:30 PM

0 Station updates

Station details

General information

Station Operator: SW
Station Code: BSK

Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	Yes

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Ticket Office Note: The ticket office is located on Platform 1.Ticket Vending Machines are located in the main booking hall and by the entrance on platform 4/5.

Passenger services

Website: https://www.southwesternrailway.com/contact-and-help/lost-property
Lost Property Contact Available	No
Ticket Gate	Yes
Customer Services: Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points	Yes
Customer Help Points Note: Customer Help points are located on every platform

Station facilities

Atm Machine	Yes
Baby Change	Yes
Baby Change Note: Accessible toilets on platforms 2/3 and 4.
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens,

Shops	Yes
Station Buffet	Yes
Telephones	Yes
Toilets	Yes
Toilets Note: The toilets are located on all the platforms. The National key toilets are located on Platform 1, Platforms 2/3 and Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
Waiting Room	No
Waiting Room Note: All platforms.

Car parking

Car parking	Yes

Name: Basingstoke Bunion Place and North Yard Multi-Storey Operator: Spaces: 1207 Car Parking Contact Available: No Accessible Car Park Equipment: No Accessible Spaces: 18	Daily Charge: £10.00 Weekly Charge: £39.90 Monthly Charge: £140.70
Name: Basingstoke Premium Car Park Operator: Spaces: 20 Car Parking Contact Available: No Accessible Car Park Equipment: No Accessible Spaces: 10	Daily Charge: £12.50

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 170 Type: Compounds,Racks Location: Car park and platform 4

Cycle Storage Availability

Sheltered: Yes
Spaces: 170
Type: Compounds,Racks
Location:

Car park and platform 4

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Station Forecourt, off Alencon Link
Taxi Rank	Yes
Taxi Rank Note: Private Hire / Black Cabs outside Station Entrance

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter	Yes
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: Step-free category B2 station. This station has step-free access to all platforms via lifts from the main entrance. The rear entrance has level access to Platforms 4 and 5 (and to other platforms via lifts) but is only open Monday-Friday 0600 until 1000 and from 1500 until 2345 (closed at weekends) - outside these times a stepped subway must be used. The alternative step-free route from the rear to the main entrance via the street is approximately 380m and includes missing dropped kerbs and sections of route without a pavement.

Accessible Taxis	Yes
Accessible Taxis Note: Provided by 3rd party companies, subject to availability.
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Impaired Mobility Set Down	No
Helpline Contact	Yes
0800 5282100
Helpline Opening Hours	Yes
Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Staff Help Available	Yes
Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Assisted Travel: Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

Live departures & arrivals for Basingstoke

Departures

Arrivals

Live departures for Basingstoke
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
07:35	London Waterloo Platform 3	3	On time	n/a	See details on departure to London Waterloo
07:39	Reading Platform 5	5	On time	n/a	See details on departure to Reading
07:47	London Waterloo Platform 3	3	On time	n/a	See details on departure to London Waterloo
07:49	Manchester Piccadilly via Coventry & Stoke-on-Trent Platform 3	3	On time	n/a	See details on departure to Manchester Piccadilly via Coventry & Stoke-on-Trent
07:50	Poole Platform 2	2	On time	n/a	See details on departure to Poole
07:54	London Waterloo Platform 1	1	On time	n/a	See details on departure to London Waterloo
07:59	London Waterloo Platform 3	3	On time	n/a	See details on departure to London Waterloo
08:00	Exeter St Davids Platform 2	2	On time	n/a	See details on departure to Exeter St Davids
08:00	Portsmouth Harbour Platform 1	1	On time	n/a	See details on departure to Portsmouth Harbour
08:11	Bournemouth Platform 1	1	On time	n/a	See details on departure to Bournemouth

Live arrivals at Basingstoke
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
07:34	Poole Platform 3	3	On time	n/a	See details on departure to Poole
07:44	Portsmouth Harbour Platform 3	3	07:45 1 min late	n/a	See details on departure to Portsmouth Harbour
07:46	Bournemouth Platform 3	3	07:47 1 min late	n/a	See details on departure to Bournemouth
07:48	London Waterloo Platform 2	2	On time	n/a	See details on departure to London Waterloo
07:58	Exeter St Davids Platform 3	3	On time	n/a	See details on departure to Exeter St Davids
07:58	London Waterloo Platform 2	2	On time	n/a	See details on departure to London Waterloo
07:58	London Waterloo Platform 1	1	On time	n/a	See details on departure to London Waterloo
08:04	Reading Platform 5	5	On time	n/a	See details on departure to Reading
08:09	Birmingham New Street Platform 1	1	On time	n/a	See details on departure to Birmingham New Street
08:14	Portsmouth Harbour Platform 4	4	On time	n/a	See details on departure to Portsmouth Harbour

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Basingstoke

No timetables.

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