Basingstoke
Ticket office
Open now
| Mon - Fri: | 6:00 AM to 9:30 PM |
|---|---|
| Sat: | 6:00 AM to 9:30 PM |
| Sun: | 7:00 AM to 9:30 PM |
Station details
| Station Operator: SW | |
| Station Code: BSK |
| Staffing Level: Full Time | |
| CCTV: Yes |
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| True | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
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Penalty Fares: Applicable Operators: Great Western Railway |
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Ticket Office Note: In the booking hall. |
| False> | Lost Property Contact Available |
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Website: Go to website |
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| True | Ticket Gate |
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Customer Services: Please contact our Customer Service Centre on 0345 6000 650 |
| True | Customer Help Points |
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Customer Help Points Note: Customer Help points are located on every platform |
| True> | Atm Machine |
| True | Baby Change |
| True | Seated Area |
| True | Passenger Information Systems |
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Passenger Information Systems Note: |
| True | Shops |
| True | Station Buffet |
| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: The toilets are located on all the platforms. The National key toilets are located on Platform 1, Platforms 2/3 and Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk. |
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| False | Waiting Room |
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Waiting Room Note: yes |
| true | Car parking |
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Name: Bunion Place and North Yard Operator: Spaces: 1339 Annual Charge: £1389.00 Daily Charge: £9.80 Monthly Charge: £136.90 Off Peak Charge: £5.50 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £410.70 Weekly Charge: £49.00 |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website Note: Prices valid from 28th July 2019 Weekend Tickets available after 1200 Friday £9.40 Bunion Place and North Yard - Off Peak from 1300 Monday to Friday 18 Electric Vehicle Charging Points will be available from Monday 28 July. |
| True | Cycle Storage Availability |
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Sheltered: Yes Car park and platform 4 |
| True | Cycle Storage CCTV |
| True | Location for Rail Replacement Services |
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Location For Rail Replacement Service Note: Station Forecourt, off Alencon Link |
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| True | Taxi Rank |
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Taxi Rank Note: Outside Station Entrance |
| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
| True | Step Free Access |
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Step Free Access Note: Step-free category B station - This station has step-free access to all platforms via lifts from the main entrance. The rear entrance has level access to Platforms 4 and 5 (and to other platforms via lifts) but is only open Monday-Friday until 10:00 and from 15:00 (closed at weekends) - outside these times a stepped subway must be used. The alternative step-free route from the rear to the main entrance via the street is approximately 380m and includes missing dropped kerbs and sections of route without a pavement. |
| False | Accessible Taxis |
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| True | Accessible Ticket Machines |
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Accessible Ticket Machines Note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
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| False | Impaired Mobility Set Down |
| True | Helpline Contact |
| 0800 5282100 | |
| True | Helpline Opening Hours |
| Mon - Fri: | Twenty Four Hours |
| Sat: | Twenty Four Hours |
| Sun: | Twenty Four Hours |
| Helpline Note: 24 hours a day, except Christmas Day and Boxing Day |
Live departures & arrivals for Basingstoke
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 15:35 | London Waterloo Platform 3 | 3 | 15:38 3 mins late | See details on departure to London Waterloo | |
| 15:49 | Bournemouth Platform 2 | 2 | On time | See details on departure to Bournemouth | |
| 15:54 | London Waterloo Platform 1 | 1 | On time | See details on departure to London Waterloo | |
| 15:54 | Reading Platform 5 | 5 | On time | See details on departure to Reading | |
| 16:00 | Portsmouth Harbour Platform 2 | 2 | On time | See details on departure to Portsmouth Harbour | |
| 16:05 | London Waterloo Platform 3 | 3 | On time | See details on departure to London Waterloo | |
| 16:07 | Salisbury Platform 2 | 2 | On time | See details on departure to Salisbury | |
| 16:11 | London Waterloo Platform 4 | 4 | On time | See details on departure to London Waterloo | |
| 16:17 | London Waterloo Platform 3 | 3 | On time | See details on departure to London Waterloo | |
| 16:24 | London Waterloo Platform 4 | 4 | On time | See details on departure to London Waterloo |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 15:34 | Bournemouth Platform 3 | 3 | 15:37 3 mins late | See details on departure to Bournemouth | |
| 15:47 | London Waterloo Platform 2 | 2 | On time | See details on departure to London Waterloo | |
| 15:58 | London Waterloo Platform 2 | 2 | On time | See details on departure to London Waterloo | |
| 15:58 | London Waterloo Platform 1 | 1 | On time | See details on departure to London Waterloo | |
| 16:04 | Salisbury Platform 3 | 3 | On time | See details on departure to Salisbury | |
| 16:05 | London Waterloo Platform 2 | 2 | On time | See details on departure to London Waterloo | |
| 16:07 | Bournemouth Platform 4 | 4 | On time | See details on departure to Bournemouth | |
| 16:16 | Portsmouth Harbour Platform 3 | 3 | On time | See details on departure to Portsmouth Harbour | |
| 16:30 | Salisbury Platform 3 | 3 | On time | See details on departure to Salisbury | |
| 16:34 | Bournemouth Platform 3 | 3 | On time | See details on departure to Bournemouth |