Altrincham
Ticket office
Closed now
| Mon - Fri: | 6:40 AM to 8:20 PM |
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| Sat: | 7:10 AM to 8:20 PM |
| Sun: | 9:20 AM to 4:50 PM |
Station details
| Station Operator: NT | |
| Station Code: ALT |
| Staffing Level: partTime | |
| CCTV: No |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | No |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Northern |
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| Lost Property Contact Available | No |
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Phone number:
08002006060 Website: Go to website |
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Customer Services: 08002006060 |
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| Customer Help Points | No |
| Atm Machine | No |
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, |
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| Shops | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | No |
| Waiting Room | No |
| Car parking | Yes |
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Name: Station Car Park Operator: Northern Spaces: 45 Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: 0800 200 6060 Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Rail Replacement Services will arrive and depart from Stand A at Altrincham bus station. |
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| Taxi Rank | Yes |
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Taxi Rank Note: At opposite side of bus interchange to station, near to library |
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| Bus Service | Yes |
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Bus Service Note:
Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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Accessible Booking Office Counter Note: staff make every effort to provide assistance for disabled passengers requiring tickets. |
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| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Separate level access from bus station to Platform 1(Metrolink trams) and from Oakfield Road car park entrance to Platform 4 (to Chester). To Platform 2 (Metrolink trams) and 3 (to Manchester) via Lifts which are available from first to last train. |
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| Accessible Taxis | No |
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Accessible Taxis Note: contact Customer Relations |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
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Impaired Mobility Set Down Note: No designated area is provided. The station front may be used for set down purposes. |
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| Helpline Contact | Yes |
| 0800 138 5560 text relay 18001 0800 138 5560 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: Twenty Four Hours | |
| Staff Help Available | Yes |
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Assisted Travel: Assistance will be provided by station staff during ticket office opening hours, outside of this the conductor will assist |
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