Altrincham
Ticket office
Closed now
Station details
| Station Operator: NT | |
|---|---|
| Station Code: ALT |
| Staffing Level: partTime | |
|---|---|
| CCTV: No |
| Oyster Pre Pay | No |
|---|---|
| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
|
Penalty Fares: Applicable Operators: Northern |
|
| Lost Property Contact Available | No |
|---|---|
|
Phone number:
08002006060 Website: Go to website |
|
|
Customer Services: 08002006060 |
|
| Customer Help Points | No |
|---|
| Atm Machine | No |
|---|---|
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
|
Passenger Information Systems Note: Departure Screens, |
|
| Shops | No |
|---|---|
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | No |
| Waiting Room | No |
| Car parking | Yes |
|---|---|
|
Name: Station Car Park Operator: Northern Spaces: 45 Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
|
| Car Parking Contact Available | No |
|---|---|
|
Phone number: 0800 200 6060 Website: Go to website |
|
| Cycle Storage Availability | Yes |
|---|---|
|
Sheltered: No |
|
| Cycle Storage CCTV | Yes |
|---|
| Location for Rail Replacement Services | Yes |
|---|---|
|
Location For Rail Replacement Service Note: Rail Replacement Services will arrive and depart from Stand A at Altrincham bus station. |
|
| Taxi Rank | Yes |
|
Taxi Rank Note: At opposite side of bus interchange to station, near to library |
|
| Bus Service | Yes |
|---|---|
|
Bus Service Note:
Information to plan your onward journey is available in a printable format here |
|
| Accessible Booking Office Counter | No |
|---|---|
|
Accessible Booking Office Counter Note: staff make every effort to provide assistance for disabled passengers requiring tickets. |
|
| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
|
Step Free Access Note: Category A Station, Separate level access from bus station to Platform 1(Metrolink trams) and from Oakfield Road car park entrance to Platform 4 (to Chester). To Platform 2 (Metrolink trams) and 3 (to Manchester) via Lifts which are available from first to last train. |
|
| Accessible Taxis | No |
|---|---|
|
Accessible Taxis Note: contact Customer Relations |
|
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
|
Impaired Mobility Set Down Note: No designated area is provided. The station front may be used for set down purposes. |
|
| Helpline Contact | Yes |
| 0800 138 5560 text relay 18001 0800 138 5560 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: Twenty Four Hours | |
| Staff Help Available | Yes |
|
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
|
Live departures & arrivals for Altrincham
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
-
Some seats available
-
Only a few seats available
-
Standing room only
-
n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk