Alresford (Essex)

Help points at this station can be found at the following location(s):

• Platform 1 (towards Colchester, Chelmsford, London) - Fixed to the wall to the right of the ticket machine at the entrance to this platform

Replacement buses will stop at the station entrance, before the level crossing.

Local Buses to Colchester, Clacton and Brightlingsea

Step free access to both platforms from the road / level crossing. Estimated 20 metres between the two entrances.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955​​​​​​​

Details of nearest taxis are shown on station information poster

Station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

• Board and alight
• Ramp assistance
• Luggage (on and off train only)
• Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

• By calling 0345 600 7245 (option 4)
• By selecting the help button on the ticket machine at this station
• By using the Help Point at this station

Assistance meeting point is on the platform, next to the yellow boarding ramp.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.