Acle

Help points at this station can be found at the following location(s):

• Platform 1 - Next to the seats on the platform, just along from the covered waiting area
• Platform 2 - Fixed to the platform-facing wall of the former station building, under the canopy

Norwich Rd. Stops in front of Police Station.

There is step free access from the carpark to Platform 2 (the Great Yarmouth bound platform) only. No step free access to Platform 1 (the Norwich bound platform). There is a stepped footbridge between the platforms.

This station is a category B3 according to ORR station classification system.

https://www.orr.gov.uk/media/10955​​​​​​​​​​​​​​

Details of nearest taxis are shown on station information poster

Station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

• Board and alight
• Ramp assistance
• Luggage (on and off train only)
• Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

• By calling 0345 600 7245 (option 4)
• By selecting the help button on the ticket machine at this station
• By using one of the two Help Points at this station

Assistance meeting point is on the platform, next to the yellow boarding ramp.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.