Acle Train Station

Address

Acle station
Station Road
Acle
NR13 3BZ

Station staff availability

Staff Help Available Note:

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.What assistance is available for customers using this station?

Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using one of the two Help Points at this station

Assistance meeting point is on the platform.

Ticket office availability

Unstaffed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Step Free Access	No	There is step free access from the carpark to Platform 2 (for trains towards Great Yarmouth) only, with no step free access from the carpark to Platform 1 (for trains towards Norwich) as there is a stepped footbridge between the platforms. Step free access is available to Platform 1 via a footpath from Reedham Road, although it is approximately 250 metres from the roadside to the platform. This station is a category B3 according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is on the platform.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Details of nearest taxis are shown on station information poster

Staff help
Staff Help Available	Yes	Staff Help Available Note: This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey. What assistance is available for customers using this station? Board and alight Ramp assistance Luggage (on and off train only) Ticket sale on board How can Turn Up And Go (TUAG) assistance be requested by customers using this station? By calling 0345 600 7245 (option 4) By selecting the help button on the ticket machine at this station By using one of the two Help Points at this station Assistance meeting point is on the platform.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 028 28 78
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Topup	Yes
Smartcard Issued	No
Smartcard Validator	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Customer Services		The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00Closed on Christmas Day and Boxing Day.
Customer Help Points	Yes	Help points can be found at the following location(s): Platform 1 (for trains towards Norwich) - Between the covered waiting area and the footbridge, fixed to the grey post beneath the customer information screen Platform 2 (for trains towards Great Yarmouth) - Under the canopy, fixed to the platform-facing wall of the former station building
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00Closed on Christmas Day and Boxing Day.

Car parking

Car parking	Yes
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 20 Car Parking Contact Available: No Phone number: 0345 050 7080 Website: https://www.ncp.co.uk/find-a-car-park/car-parks/acle-station-greater-anglia/ Accessible Car Park Equipment: Yes Accessible Spaces: 2	Daily Charge: £3.00

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 14 Type: Stands,Racks Location: There are two cycle stands on Platform 1 (for trains towards Norwich), and a sheltered cycle parking area providing ten spaces can be accessed from the station car park, located to the left of the former station buildings behind Platform 2 (for trains towards Great Yarmouth).
Cycle Storage CCTV	No

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 14
Type: Stands,Racks
Location:

There are two cycle stands on Platform 1 (for trains towards Norwich), and a sheltered cycle parking area providing ten spaces can be accessed from the station car park, located to the left of the former station buildings behind Platform 2 (for trains towards Great Yarmouth).

Cycle Storage CCTV

Other transport

Location for Rail Replacement Services	Yes	Rail replacement bus services pick up and drop off in Norwich Road, in front of the Police Station.
Taxi Rank	No
Bus Service	No

General information

Station Operator	LE
Station Code	ACL
Staffing Level	unstaffed

Live departures & arrivals for Acle

Departures

Arrivals

Live departures for Acle
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
21:00	Great Yarmouth Platform 2	2	On time	n/a
21:28	Norwich Platform 1	1	On time	n/a
22:00	Great Yarmouth Platform 2	2	On time	n/a
22:28	Norwich Platform 1	1	On time	n/a

Live arrivals at Acle
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
20:59	Norwich Platform 2	2	On time	n/a
21:28	Great Yarmouth Platform 1	1	On time	n/a
21:59	Norwich Platform 2	2	On time	n/a
22:28	Great Yarmouth Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Acle

No timetables.

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