Acklington Train Station

Address

Acklington station
off B6345
Acklington
NE65 4DE

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Station staff availability

For full accessibility information at Acklington, view our accessibility info below.

Ticket office availability

Unstaffed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Step Free Access	No	Category B Station partial step free access. Level access to Edinburgh platform, ramped access to Newcastle platform. Long step-free route between platforms via unlit road with no pavement, steep in places
Impaired Mobility Set Down	Yes	no specified set down point but the car park has level access to the station
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Ticket Machines	No
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	No

Staff help
Assisted Travel	Yes	Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains. We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 138 5560 text relay 18001 0800 138 5560
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No
Staff Help Available	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note:
Telephones	Yes
CCTV	No
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Toilets	No
Waiting Room	No	There is a waiting room provided on southbound platform.

Ticket buying & collection

Ticket office availability
Ticket Machine	No

Smartcards
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No
Prepurchase Collection	No

Passenger services

Phone number: 08002006060 Website: https://www.nationalrail.co.uk/
Customer Services		08002006060
Customer Help Points	Yes	Combined payphone and help point Platform 1
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: 08002006060

Car parking

Car parking	Yes
Name: Station Car Park Operator: Northern Spaces: 20 Car Parking Contact Available: No Phone number: 0800 200 6060 Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 8 Type: Stands Location: Within carpark
Cycle Storage CCTV	No

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 8
Type: Stands
Location:

Within carpark

Cycle Storage CCTV

Other transport

Location for Rail Replacement Services	Yes	Pick up and drop off at the entrance to the station car park
Taxi Rank	Yes	https://www.northernrailway.co.uk/tickets/cab4you
Bus Service	Yes	Information to plan your onward journey is available in a printable format here

General information

Station Operator	NT
Station Code	ACK
Staffing Level	unstaffed

Live departures & arrivals for Acklington

Departures

Arrivals

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Acklington

No timetables.

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