Acklington
Ticket office
Closed now
Station details
| Station Operator: NT | |
| Station Code: ACK |
| Staffing Level: unstaffed | |
| CCTV: No |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | No |
| Smartcard Topup | No |
| Ticket Machine | No |
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Penalty Fares: Applicable Operators: Northern |
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| Lost Property Contact Available | No |
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Phone number:
08002006060 Website: Go to website |
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Customer Services: 08002006060 |
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| Customer Help Points | Yes |
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Customer Help Points Note: Combined payphone and help point Platform 1 |
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| Atm Machine | No |
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: |
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| Shops | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | No |
| Waiting Room | No |
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Waiting Room Note: There is a waiting room provided on southbound platform. |
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| Car parking | Yes |
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Name: Station Car Park Operator: Northern Spaces: 20 Annual Charge: Daily Charge: Monthly Charge: Off Peak Charge: Six Monthly Charge: Per Hour Charge: Three Monthly Charge: Weekly Charge: |
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| Car Parking Contact Available | No |
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Phone number: 0800 200 6060 Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | No |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Pick up and drop off at the entrance to the station car park |
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| Taxi Rank | No |
| Bus Service | Yes |
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Bus Service Note:
Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Station is unstaffed. Step free access. No access problems for disabled or wheelchair bound customers as the access to the platforms is via road bridge and ramp. Level access to Edinburgh platform, ramped access to Newcastle platform. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Contact Customer Relations 08002006060 |
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| Accessible Ticket Machines | No |
| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: no specified set down point but the car park has level access to the station |
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| Helpline Contact | Yes |
| 0800 138 5560 text relay 18001 0800 138 5560 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: Twenty Four Hours | |
| Staff Help Available | No |
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Assisted Travel: Unstaffed station. If you need help getting on or off the train please ask the Train Conductor. |
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