Contact us
It's easy to contact Southeastern and we're here to help. You can get in touch online or by phone, textphone, post or Twitter
Money back if your train is delayed by 15 minutes or more
You can claim compensation if you're delayed by 15 minutes or more when you travel with us, click here to apply online.
Ways to get in touch
Southeastern Customer Services
PO Box 10422
Ashby-de-la-Zouch
LE65 9EL
Telephone 0345 322 7021
(calls are charged at a local rate and may be recorded)
Textphone 0800 783 4548
(for the hearing impaired)