Service disruption

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Route Distruption

The fault with the signalling system in the Ashford International area has now been rectified, allowing all lines to reopen. Trains running through this station may still be cancelled, delayed by up to 90 minutes or revised whilst service recovers.
Major disruption is expected until 15:00.
Advice for Southeastern customers:
What's happened?
The signalling system in the Ashford International area has suffered a loss of power earlier which has now been restored. Services are now starting to move again, but will be subject to delays and alterations whilst Southeastern work to get services back to normal working order.
How does this affect my journey?
Services are no longer suspended, however disruption is expected to continue whilst Southeastern work to get services running to normal working times.
What should I do?
Allow extra time to make your journey. If you are due to travel on the affected routes it is advisable to travel later today, if possible. Please use the journey planner for travel updates. Advice will be updated as the incident progresses.
Possible alternate routes to consider if your journey is disrupted:
If travelling to Ramsgate you may wish to travel via Faversham.
If travelling to Dover Priory or you may wish to travel via Canterbury East and change.
You may still use your ticket at no extra cost on
- London Underground services to transfer between London Terminals
- Elizabeth line services between Stratford International and Farringdon
- Thameslink services between London Bridge and London St Pancras International
- Stagecoach Buses routes: 8 between Canterbury West Margate 1 between Wye and Canterbury West 10 to Folkestone Central 510 to Maidstone
Replacement buses will help to supplement train services between:
- Ashford International and Ramsgate
- Ashford International and Tonbridge
- Dover Priory and Ashford International via Folkestone Central
- Ashford International and Maidstone East
Alternative Routes:
For details of alternative routes that may be available to complete your journey, please refer to Southeastern's Alternative routes during disruption maps. How can I stay up to date?
You can follow Southeastern on Twitter (X) @SE_Railway or follow the Southeastern WhatsApp channel.
Advice for Southern customers:
Southern have been advised that signalling in the Ashford International area has been restored, and lines are now open for trains to run as normal again. The first services to run through will be:
- 10:54 from Eastbourne to Ashford International (11.25 from Hastings)
- 12:24 from Ashford International to Eastbourne
- In addition to this, an extra service will depart at 10:51 from Ashford International to Hastings
Other cancellations remain possible, so please continue to check before you travel. If your planned train is cancelled then you may need to use an alternative route, or wait for the next available service.
You can use your ticket to travel at no extra cost on:
- Alternative Southern services on any reasonable route
- Southeastern services on any reasonable route - please note Southeastern services to Ashford International are also affected by this incident
- Stagecoach Buses between Hastings and Ashford International, including routes:
  - 511, 511a and 511b between Ashford International and Ham Street
  - 101 and 100 between Rye and Hastings
Rail replacement buses have been confirmed to run between Ashford International and Hastings, calling at all stations between these points. The buses will run as required at the direction of station staff, so please speak to staff for more information.
Please note that if your journey includes replacement road transport, your journey will take up to an additional 30 minutes longer than usual.
To help you plan your journey, you can use alternative route maps.
Please check journey planners and station information boards before you travel and allow extra time to reach your destination.
Live departure boards and the live map are available to see if your journey has been affected.
You can also use the Southern app to find up-to-date travel information.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.
You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page .
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Last updated: 11:13 AM

To check your individual journey, please use our Live departures & arrivals.

Engineering work for Today

Amended late night / early morning Southeastern services from Monday 1 to Friday 5 September

Date:
1 September - 5 September 2025 11:59 PM

Routes affected:
Various Southeastern routes

Engineering work is taking place at a number of places on the Southeastern network, closing some lines overnight from Monday evening until Friday morning.

Monday, Wednesday and Thursday:

From 23:45 until the end of service, accessible buses replace trains between Gillingham and Faversham. A connecting train will run from Faversham to Ramsgate.

The 23:20 and 23:50 London St Pancras International to Faversham trains will be replaced by accessible buses between:

Ebbsfleet International and Gillingham calling at all stations except Higham
Gillingham and Faversham calling at Rainham and Sittingbourne

From 23:20 until the end of service, accessible buses replace trains between Sittingbourne and Sheerness-on-Sea.

Monday to Thursday:

From 23:45 until the end of service, accessible buses replace trains between Maidstone East and Ashford International.

The 22:25 and 23:25 London Victoria to Ashford International trains will be diverted between Otford and Ashford International to run via Sevenoaks. Change at Otford for a connecting service to Maidstone East, and the onward replacement bus for stations to Ashford International.

The 00:25 London Victoria to Ashford International train will be diverted between Otford and Ashford International to run via Sevenoaks. Change at Sevenoaks for an accessible bus, calling at Borough Green & Wrotham and all stations to Ashford International via Maidstone East.

Tuesday to Friday:

From 00:15 until the end of service, trains between London Victoria and Orpington via Beckenham Junction will be diverted between London Victoria and Shortlands. The 00:27 London Victoria to Orpington will stop additionally at Denmark Hill. Accessible replacement buses will run from Denmark Hill to Orpington via stations on the Beckenham Junction line, and from Bromley South to London Victoria calling at all stations except Brixton.

If you are travelling to / from Brixton, you can use London Underground between Victoria and Brixton at no extra cost.

Wednesday and Thursday:

The 23:07 London St Pancras International to Ramsgate via Dover Priory service will be replaced by an accessible bus between Dover Priory and Ramsgate calling at all stations except Thanet Parkway.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

You can plan your journey on London Underground by using the Transport for London Journey Planner

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page .

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Amendments to some late night Southeastern trains

Date:
21 December 2022 - 13 December 2025

Routes affected:
Various Southeastern routes

Engineering work is taking place at various locations on the Southeastern network, closing some lines overnight from Monday to Thursday.

These changes may be subject to further alteration on some days, such as starting earlier, or not taking place at all. Please check your journey using the Journey Planner, and also check other items on our engineering pages for the date of your journey.

Mondays only:

Every Monday night, Network Rail carry out essential maintenance on the lines between Ashford International and Ramsgate via Canterbury West.

From 23:50 until the end of service, buses replace trains between Ashford International and Canterbury West / Ramsgate.

Mondays and Tuesdays:

Every Monday and Tuesday night, Network Rail carry out essential maintenance on the lines to and from London Charing Cross.

There will be no trains at London Charing Cross or London Waterloo East from approximately 23:30 until the end of service.

Trains will run from London Cannon Street instead, and you will need to travel to / from London Cannon Street / London Bridge.

Tuesdays only:

Every Tuesday night, Network Rail carry out essential maintenance on the lines between Faversham and Ramsgate via Margate.

From 23:30 until the end of service, buses replace trains between Faversham and Margate / Ramsgate.

Wednesdays and Thursdays:

Every Wednesday and Thursday night, Network Rail carry out essential maintenance on the lines to / from London Cannon Street.

There will be no trains at London Cannon Street from approximately 23:35 until the end of service.

Trains will run to / from London Charing Cross instead, if you could please make your way to London Bridge for these trains.

Ticket acceptance:

Monday to Thursday only:

From 23:00 until the end of service, you can use London Underground between Charing Cross, Embankment, Cannon Street, London Bridge, Southwark and Waterloo at no extra cost.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

You can plan your journey on London Underground by using the Transport for London Journey Planner

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page.

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

Please be advised that, on occasion, replacement vehicles may be busier than usual, and you should allow extra time for your journey.

To check for future disruptions visit the planned engineering works page.

Other updates

0 Train formation updates

31 Station updates

Ashford International: Toilets out of order

The Gentlemen's toilets on platforms 5 and 6 are out of order at Ashford International station.
Bexley: Toilets out of order

All toilets are out of order at Bexley station.
Chestfield & Swalecliffe: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Chestfield & Swalecliffe station.
Crowhurst: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Crowhurst station.
Crowhurst: Ticket Vending Machine problem

The ticket vending machines are out of order at Crowhurst station.
Crowhurst: Ticket Vending Machine problem

The ticket vending machines are out of order at Crowhurst station.
Deptford: Lifts out of order

The lifts will be out of order between platform 1 and subway from now until further notice at Deptford station.
Dover Priory: Lifts out of order

The lifts will be out of order between platform 2 & 3 and the overbridge from now until further notice at Dover Priory station.
Additional Information:
The nearest station with step free access is Folkestone Central
Ebbsfleet International: Escalators out of order

The escalators will be out of order between platform 2 & 3 and main concourse from now until further notice at Ebbsfleet International station.
Additional Information:
Step-free access is still available by using the station lift
Faversham: Lifts out of order

The lifts will be out of order between plaform 1 and 2 and subway from now until further notice at Faversham station.
Gillingham Kent: Ticket Vending Machine problem

The ticket vending machines are out of order at Gillingham Kent station.
Herne Bay: Ticket Office Closure

The ticket office will be closed from 12:30 on 02/09/2025 until the end of the day at Herne Bay station.
Lewisham: Lifts out of order

The lifts will be out of order between platforms 3 & 4 and station subway from 18:06 on 21/08/2025 until further notice at Lewisham station.
Additional Information:
The next nearest stations with step-free access are New Cross, Ladywell, and Blackheath
Longfield: Ticket Office Closure

The ticket office will be closed from 12:30 on 02/09/2025 until the end of the day at Longfield station.
Maidstone West: The Male and Female toilets are closed. The accessible toilet is available at the...

The Male and Female toilets are closed.
The accessible toilet is available at the station.
Minster: Ticket Vending Machine problem

The ticket vending machines are out of order at Minster station.
New Eltham: Toilets out of order

All toilets are out of order at New Eltham station.
New Hythe: Ticket Vending Machine problem

The ticket vending machines are out of order at New Hythe station.
Newington: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Newington station.
Sandwich: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Sandwich station.
Selling: Ticket Vending Machine problem

The ticket vending machines are out of order at Selling station.
Sevenoaks Facilities: Various changes

At Sevenoaks station, the following issues have been reported:
The lifts will be out of order between Blue Badge parking, taxi rank, station concourse and platform 3&4 from 04:00 on 16/07/2025 until 23:59 on 08/10/2025.
More information and travel advice is available at www.networkrail.co.uk/sevenoaks
Additional Information:
This affects services Southeastern towards Tonbridge and also Thameslink services towards London Blackfriars via Swanley.
The nearest Southeastern stations with step free access are Tonbridge & Chelsfield.
The nearest Thameslink stations with step free access is Otford
Sole Street: Ticket Office Closure

The ticket office will be closed from now until further notice at Sole Street station.
Sole Street: Ticket Office Closure

The ticket office will be closed from now until further notice at Sole Street station.
Staplehurst: Ticket Office Closure

The ticket office will be closed from 12:08 on 02/09/2025 until the end of the day at Staplehurst station.
Stone Crossing: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Stone Crossing station.
Stone Crossing: Ticket Vending Machine problem

The ticket vending machines are out of order at Stone Crossing station.
Swanscombe: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Swanscombe station.
Teynham: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Teynham station.
West Malling: Toilets out of order

All toilets at the station are out of order at West Malling station.
Westgate-On-Sea: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Westgate-On-Sea station.

Alternative Routes during disruption

When things go wrong, it'll sometimes be necessary for you to use an alternative mode of transport to complete your journey. We've created a handy map for each of our stations setting out alternative buses and other transport options that may help. Simply choose the station(s) you're travelling from to view and download the map.