Worcester Shrub Hill
Address
Worcester Shrub Hill station
Shrub Hill, off Shrub Hill Road
Worcester
WR4 9EJ
Ticket office
Closed now
| Mon: | 6:00 AM to 11:00 AM |
|---|---|
| Tue: | 6:00 AM to 11:00 AM |
| Wed: | 6:00 AM to 11:00 AM |
| Thu: | 6:00 AM to 11:00 AM |
| Fri: | 6:00 AM to 7:00 PM |
| Sat: | 7:00 AM to 11:00 AM |
| Sun: | 9:00 AM to 2:00 PM |
Station details
| Station Operator: WM | |
| Station Code: WOS |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Ticket Office Note: A Ticket Vending Machine is located in the Booking Hall. |
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| Lost Property Contact Available | No |
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Website: Go to website |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Worcester Shrub Hill Station is accredited by the Secure Station Scheme** |
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| Customer Help Points | Yes |
| Atm Machine | No |
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | No |
| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The toilet facilities are available: Monday - Sunday 05:15-21:30. The toilet facilities are not available when the Ticket Office is closed. |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Station Car Park Operator: Indigo Spaces: 121 Annual Charge: £624.00 Daily Charge: £6.50 Monthly Charge: £78.00 Off Peak Charge: £4.60 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: £24.50 |
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| Car Parking Contact Available | No |
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Phone number: 0330 1235 247 Website: Go to website |
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| Cycle Storage Availability | No |
| Cycle Storage CCTV | No |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: In the event of engineering, Rail replacement buses will use the public bus stops on Worcester Shrub Hill Road near to the drive to the station
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| Taxi Rank | Yes |
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Taxi Rank Note: Worcester Shrub Hill (WOS) Station Central 01905 22292 City 01905 726726 Phoenix Radio 01905 610010 |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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Accessible Booking Office Counter Note: 1 to 1 contact with ticket office staff |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Level access to Booking Hall and platform 1. Also level access entrance via staff car park. Footbridge with 28 steps up and down to platform 2 and for bay platform 3. Also barrow crossing between platform 1 and 2 - available with staff assistance only. Step-free access from platform 2 to platform 3. Platform 1 is divided into 1a and 1b. Automatic doors to Booking Hall. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are not available |
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| Accessible Ticket Machines | No |
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Accessible Ticket Machines Note: A Ticket Vending Machine is located in the Booking Hall. |
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| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0800 0248998 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 10:00 PM | |
| Staff Help Available | Yes |
| Mon - Fri: 4:55 AM to 12:25 AM Sat: 5:30 AM to 12:00 AM Sun: 8:00 AM to 12:25 AM |
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Assisted Travel: If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day. If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens. Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day. Please note that other train operating companies may have different contact centre hours for booking assistance. |
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Live departures & arrivals for Worcester Shrub Hill
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 22:30 | Whitlocks End Platform 2B | 2B | On time |
n/a
|
See details on departure to Whitlocks End | |
| 22:37 | Bristol Temple Meads via Gloucester Platform 1A | 1A | On time |
n/a
|
See details on departure to Bristol Temple Meads via Gloucester | |
| 22:50 | Reading Platform 1A | 1A | On time |
n/a
|
See details on departure to Reading | |
| 22:56 | Great Malvern Platform | Cancelled |
n/a
|
See details on departure to Great Malvern |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 22:25 | Worcester Foregate Street Platform 2B | 2B | On time |
n/a
|
See details on departure to Worcester Foregate Street | |
| 22:27 | Weston-super-Mare Platform | On time |
n/a
|
See details on departure to Weston-super-Mare | ||
| 22:41 | Birmingham New Street Platform 2A | 2A | On time |
n/a
|
See details on departure to Birmingham New Street | |
| 22:50 | Worcester Foregate Street Platform 1A | 1A | On time |
n/a
|
See details on departure to Worcester Foregate Street | |
| 22:55 | London Paddington Platform | Cancelled |
n/a
|
See details on departure to London Paddington | ||
| 23:38 | Birmingham New Street Platform 2A | 2A | On time |
n/a
|
See details on departure to Birmingham New Street | |
| 23:48 | Hereford Platform 1A | 1A | On time |
n/a
|
See details on departure to Hereford | |
| 00:02 | London Paddington Platform | Cancelled |
n/a
|
See details on departure to London Paddington | ||
| 00:05 | Dorridge Platform 2B | 2B | On time |
n/a
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See details on departure to Dorridge |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk