Worcester Shrub Hill

Address

Worcester Shrub Hill station
Shrub Hill, off Shrub Hill Road
Worcester
WR4 9EJ

Ticket office

Mon:	6:00 AM to 11:00 AM
Tue:	6:00 AM to 11:00 AM
Wed:	6:00 AM to 11:00 AM
Thu:	6:00 AM to 11:00 AM
Fri:	6:00 AM to 7:00 PM
Sat:	7:00 AM to 11:00 AM
Sun:	9:00 AM to 2:00 PM

0 Station updates

Station details

Due to essential platform roof replacement works from 5 June 2023 until further notice, passengers with disability scooters will experience slightly reduced turning area on the platform when leaving and accessing the train. For this works period only passengers with large disability scooters may wish to board and leave the train at Worcester Foregate Street.

General information

Station Operator: WM
Station Code: WOS

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	No
Smartcard Validator	No

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	No
Ticket Machine	Yes
Ticket Office Note: A Ticket Vending Machine is located in the Booking Hall.

Passenger services

Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	No
Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.Worcester Shrub Hill Station is accredited by the Secure Station Scheme

Customer Help Points	Yes

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	No
Station Buffet	Yes
Telephones	Yes
Toilets	Yes
Toilets Note: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The toilet facilities are available: Monday - Sunday 05:15-21:30. The toilet facilities are not available when the Ticket Office is closed.
Waiting Room	No

Car parking

Car parking	Yes

Name: Station Car Park
Operator: SABA UK
Spaces: 93
Car Parking Contact Available: No
Phone number: 0330 1235 247
Website: https://www.nationalrail.co.uk/
Accessible Car Park Equipment: Yes
Accessible Spaces: 6
Accessible Spaces Note:

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Daily Charge: £6.90
Weekly Charge: £26.00
Monthly Charge: £82.70

Cycling

Cycle Storage Availability	No

Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: In the event of engineering, Rail replacement buses will use the public bus stops on Worcester Shrub Hill Road near to the drive to the station
Taxi Rank	Yes
Taxi Rank Note: Worcester Shrub Hill (WOS) Station Central 01905 22292 City 01905 726726 Phoenix Radio 01905 610010

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter	No
Accessible Booking Office Counter Note: 1 to 1 contact with ticket office staff
Induction Loop	Yes
Accessible Public Telephones	Yes
Accessible Public Telephones Note: Public telephones are not accessible
Accessible Toilets	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: This station has been classified as a step-free access category B3 station. This means that there is some step-free access, may this be in one direction only - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Accessible Taxis	Yes
Accessible Taxis Note: Accessible taxis are not available
Accessible Ticket Machines	No
Accessible Ticket Machines Note: A Ticket Vending Machine is located in the Booking Hall.
Impaired Mobility Set Down	No
Helpline Contact	Yes
0800 0248998
Helpline Opening Hours	Yes
Mon - Sun: 24 Hours
Staff Help Available	Yes
Mon - Fri: 4:55 AM to 12:25 AM Sat: 5:30 AM to 12:00 AM Sun: 8:00 AM to 12:25 AM
Staff Help Available Note: This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for Worcester Shrub Hill

Departures

Arrivals

Live departures for Worcester Shrub Hill
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	Train LengthCoaches	further details
23:02	Evesham Platform 2	2	On time	n/a		See details on departure to Evesham

Live arrivals at Worcester Shrub Hill
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
00:04	Stratford-upon-Avon Platform 2	2	On time	n/a	See details on departure to Stratford-upon-Avon
00:06	London Paddington Platform 1	1	On time	n/a	See details on departure to London Paddington
23:00	Great Malvern Platform 2	2	On time	n/a	See details on departure to Great Malvern
23:05	Dorridge Platform 2	2	On time	n/a	See details on departure to Dorridge
23:32	Hereford			n/a	See details on departure to Hereford

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Worcester Shrub Hill

No timetables.

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