Wood End

On both platforms

Shirley Station A to B 0121 733 3000 Senator 0121 474 2424 Able 0121 694 6666

Information to plan your onward journey is available in a printable format here

Public telephones are not accessible

Access to platforms via 25 steps down to footbridge, then further 23 steps down to each platform. Access between platforms via footbridge with steps only.

Accessible taxis are not available

This station is unstaffed. All of our trains have ramps on board that our conductors are trained to use.

If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.