Whitlocks End Train Station

Address

Whitlocks End station
Tilehouse Lane
Major's Green
B90 1PN

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Station staff availability

Staff Help Available Note:

This station is unstaffed. Your assistance will be provided by our on-train Conductor team.

Ticket office availability

Unstaffed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Step Free Access	No	This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Impaired Mobility Set Down	Yes	Pick-up possible in car park.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Ticket Machines	No
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	Yes	Accessible taxis are not available

Staff help
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 0248998
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	Yes	Public telephones are not accessible
Staff Help Available	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Telephones	Yes
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Toilets	No
Toilets Note: N/A
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.nationalrail.co.uk/
Customer Services		Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.Whitlocks End Station is accredited by the Secure Station Scheme
Customer Help Points	Yes	On both platforms.
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.Whitlocks End Station is accredited by the Secure Station Scheme

Car parking

Car parking	Yes
Name: Station Car Park Operator: Transport for West Midlands Spaces: 119 Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes Accessible Spaces: 8 Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 20 Type: Lockers,Stands Location:
Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes	Rail replacement vehicles will operate from the bus stops on the main road, by the station car park entrance. Please check your destination before boarding. Please click here for walking directions from the station to the rail replacement bus stop.
Taxi Rank	Yes	Shirley Station A to B 0121 733 3000 Senator 0121 474 2424 Able 0121 694 6666
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Tube, Overground and Tram links	No

General information

Station Operator	WM
Station Code	WTE
Staffing Level	unstaffed

Live departures & arrivals for Whitlocks End

Departures

Arrivals

Live departures for Whitlocks End
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
06:59	Stratford-upon-Avon		Cancelled	n/a
This service has been cancelled because of a fault on this train
07:17	Kidderminster via Whitlocks End & Birmingham Platform 1	1	On time	n/a
07:47	Kidderminster Platform 2	2	On time	n/a
07:59	Stratford-upon-Avon Platform 2	2	On time	n/a
08:17	Kidderminster Platform 2	2	On time	n/a
08:47	Kidderminster Platform 2	2	On time	n/a
08:59	Stratford-upon-Avon Platform 2	2	On time	n/a

Live arrivals at Whitlocks End
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
06:59	Birmingham Moor Street Platform 2	2	07:23 24 mins late	n/a
07:17	Stratford-upon-Avon Platform 1	1	On time	n/a
07:29	Kidderminster Platform 2	2	On time	n/a
07:59	Stourbridge Junction Platform 2	2	On time	n/a
08:17	Stratford-upon-Avon		Cancelled	n/a
This service has been cancelled because of a fault on this train
08:29	Kidderminster Platform 2	2	On time	n/a
08:59	Kidderminster Platform 2	2	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.