Whaley Bridge
Ticket office
Closed now
Station details
Station Operator: NT | |
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Station Code: WBR |
Staffing Level: partTime | |
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CCTV: Yes |
Oyster Pre Pay | No |
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Oyster Validator | No |
Smartcard Issued | Yes |
Smartcard Validator | No |
Oyster Topup | No |
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Prepurchase Collection | Yes |
Smartcard Topup | Yes |
Ticket Machine | Yes |
Penalty Fares: Applicable Operators: Northern |
Lost Property Contact Available | No |
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Phone number:
08002006060 Website: Go to website |
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Customer Services: 08002006060 |
Customer Help Points | Yes |
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Customer Help Points Note: Platforms 1&2 |
Atm Machine | No |
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Baby Change | No |
Seated Area | Yes |
Passenger Information Systems | Yes |
Passenger Information Systems Note: Departure Screens, Announcements, |
Shops | No |
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Station Buffet | No |
Telephones | No |
Toilets | No |
Waiting Room | No |
Waiting Room Note: Waiting room available during booking office hours, and canopies at all times |
Car parking | Yes |
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Name: Station Car Park Operator: Northern Spaces: 30 Car Parking Contact Available: No Phone number: Website: Go to website |
Annual Charge:
Daily Charge: Monthly Charge: Off Peak Charge: Six Monthly Charge: Per Hour Charge: Three Monthly Charge: Weekly Charge: |
Cycle Storage Availability | Yes |
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Sheltered: No |
Cycle Storage CCTV | Yes |
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Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: For Buxton - bus stop opposite the Joddrell Arms Pub on Market Street, for Manchester bus stop outside the Joddrell Arms Pub at the bottom of the station approach road. |
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Taxi Rank | Yes |
Taxi Rank Note: No, www.traintaxi.co.uk |
Bus Service | Yes |
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Bus Service Note: Bus stop opposite side of road. Busline 0871 200 2233 |
Accessible Booking Office Counter | No |
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Accessible Booking Office Counter Note: Ticket office staff make every effort to provide the assistance that disabled passengers require. |
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Accessible Public Telephones | No |
Accessible Toilets | No |
Induction Loop | Yes |
Wheelchairs Available | No |
Ramp For Train Access | Yes |
Step Free Access | Yes |
Step Free Access Note:
The station forecourt/car park slopes steeply upwards from its entrance at the junction of Market street and Reservoir Road. Access to the Buxton platform is step-free via a tarmac footpath along the front of the station building to a gate onto the platform, or via 10 steps up to the ticket office then one step down onto the platform. Step-free access to the Manchester platform is via a sloping path from Station View and through a gate onto the platform. A stepped footbridge connects the two platforms. However there is a large gap between the train and platform on both platforms. To find our more about travelling around this station, please see the 360 map click here |
Accessible Taxis | No |
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Accessible Taxis Note: You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060 |
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Accessible Ticket Machines | Yes |
Impaired Mobility Set Down | No |
Impaired Mobility Set Down Note: No designated area is provided. The station front may be used for set down purposes. |
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Helpline Contact | Yes |
0800 138 5560 text relay 18001 0800 138 5560 | |
Helpline Opening Hours | Yes |
Mon - Sun: Twenty Four Hours | |
Staff Help Available | Yes |
Mon - Fri: 6:50 AM to 1:25 PM Sat: 6:50 AM to 1:25 PM Sun: Unavailable |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
Live departures & arrivals for Whaley Bridge
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk