Westcliff
Ticket office
Open now
Station details
| Station Operator: CC | |
|---|---|
| Station Code: WCF |
| Staffing Level: partTime | |
|---|---|
| CCTV: Yes |
| Oyster Pre Pay | No |
|---|---|
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: c2c |
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| Lost Property Contact Available | No |
|---|---|
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Phone number:
03457 44 44 22 Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: Monday - Friday, 08:00 - 20:00 Saturday - Sunday - Public Holiday 09:00 - 16:00 Closed Christmas Day - Boxing Day 0345 744 4422 (option 3, followed by option 3) contact@c2crail.net |
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| Customer Help Points | Yes |
|---|
| Atm Machine | No |
|---|---|
| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | Yes |
|---|---|
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Shops Note: Newsagent |
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| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. |
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| Waiting Room | No |
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Waiting Room Note: Platform 2 |
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| Car parking | Yes |
|---|---|
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 46 Annual Charge: £1093.00 Daily Charge: £7.60 Monthly Charge: £109.00 Off Peak Charge: £3.30 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £318.00 Weekly Charge: £29.00 |
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| Car Parking Contact Available | No |
|---|---|
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Phone number: 0845 050 70 80 Website: Go to website Note: Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays |
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| Cycle Storage Availability | Yes |
|---|---|
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Exit the station via platform 1: - If travelling towards London, cross Station Road and wait by bus stop - If travelling towards Southend, wait by bus stop outside platform 1 entrance |
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| Taxi Rank | Yes |
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Taxi Rank Note: Platform 2 (Shoeburyness bound) |
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| Bus Service | Yes |
|---|---|
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
|---|---|
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Accessible Booking Office Counter Note: Customer Service Staff |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
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Accessible Toilets Note: Platform 1. This can be accessed using a radar key. |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: There are no lifts at the station, but step free access is available to both platforms from street level |
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| Accessible Taxis | No |
|---|---|
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: Outside both station entrances |
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| Helpline Contact | Yes |
| 03457 44 44 22 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: Twenty Four Hours | |
| Staff Help Available | Yes |
| Mon - Fri: 6:30 AM to 9:00 PM | |
|
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for Westcliff
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 12:22 | Southend Central Platform 2 | 2 | On time |
n/a
|
See details on departure to Southend Central | |
| 12:25 | Shoeburyness Platform 2 | 2 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 12:38 | London Fenchurch Street via Basildon Platform 1 | 1 | On time |
n/a
|
See details on departure to London Fenchurch Street via Basildon | |
| 12:45 | London Fenchurch Street via Tilbury Platform 1 | 1 | On time |
n/a
|
See details on departure to London Fenchurch Street via Tilbury | |
| 12:51 | Southend Central Platform 2 | 2 | On time |
n/a
|
See details on departure to Southend Central | |
| 12:55 | Shoeburyness Platform 2 | 2 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 13:08 | London Fenchurch Street via Basildon Platform 1 | 1 | On time |
n/a
|
See details on departure to London Fenchurch Street via Basildon | |
| 13:14 | London Fenchurch Street via Tilbury Platform 1 | 1 | On time |
n/a
|
See details on departure to London Fenchurch Street via Tilbury | |
| 13:21 | Southend Central Platform 2 | 2 | On time |
n/a
|
See details on departure to Southend Central | |
| 13:25 | Shoeburyness Platform 2 | 2 | On time |
n/a
|
See details on departure to Shoeburyness |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 12:22 | London Fenchurch Street Platform 2 | 2 | On time |
n/a
|
See details on departure to London Fenchurch Street | |
| 12:25 | London Fenchurch Street Platform 2 | 2 | On time |
n/a
|
See details on departure to London Fenchurch Street | |
| 12:38 | Shoeburyness Platform 1 | 1 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 12:45 | Southend Central Platform 1 | 1 | On time |
n/a
|
See details on departure to Southend Central | |
| 12:51 | London Fenchurch Street Platform 2 | 2 | On time |
n/a
|
See details on departure to London Fenchurch Street | |
| 12:55 | London Fenchurch Street Platform 2 | 2 | On time |
n/a
|
See details on departure to London Fenchurch Street | |
| 13:08 | Shoeburyness Platform 1 | 1 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 13:14 | Southend Central Platform 1 | 1 | On time |
n/a
|
See details on departure to Southend Central | |
| 13:21 | London Fenchurch Street Platform 2 | 2 | On time |
n/a
|
See details on departure to London Fenchurch Street | |
| 13:25 | London Fenchurch Street Platform 2 | 2 | On time |
n/a
|
See details on departure to London Fenchurch Street |
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
-
n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk