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Last updated: 15:24

West Wickham

Address

West Wickham station
Station Road
West Wickham
BR4 0EH

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Ticket office

Open now

Station details

  • On weekdays, the busiest times at this station are generally between 07:30 and 08:30 and 18:00 and 19:30. 

Station Operator: SE
Station Code: WWI
Staffing Level: partTime
CCTV: Yes

Oyster Pre Pay Yes
Oyster Validator Yes
Smartcard Issued Yes
Smartcard Validator Yes
Travelcard:
Zone 5
Oyster Comments:
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Oyster Topup Yes
Prepurchase Collection Yes
Smartcard Topup Yes
Ticket Machine Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:
On way in to access trains from the car park

Lost Property Contact Available Yes
Phone number: 0345 322 7021
Website: Go to website
Customer Services:
This station has Secure station accreditation - For more information contact 0345 322 7021
Customer Help Points Yes
Customer Help Points Note:
On platform

Atm Machine No
Baby Change No
Seated Area Yes
Passenger Information Systems Yes
Passenger Information Systems Note:
Departure Screens, Announcements,
Shops No
Station Buffet Yes
Station Buffet Note:
Coffee kiosk and Selecta vending machine
Telephones (Cards & Coins) No
Toilets Yes
Toilets Note:
Platform 1- Available during staffing hours
Waiting Room No
Waiting Room Note:
Heated waiting Room on platform 1 only available when staff are present

Car parking Yes
Name: Station Car Park
Operator: APCOA Parking
Spaces: 135

Annual Charge: £721.60
Daily Charge: £4.40
Monthly Charge: £65.90
Off Peak Charge: £3.70
Six Monthly Charge: £398.00
Per Hour Charge: N/A
Three Monthly Charge: £198.40
Weekly Charge: £19.30
Car Parking Contact Available No
Phone number: 0330 333 9232
Website: Go to website
Note:

From 1st June - new off peak evening rate (after 18:00) - £1.50

Number of accessible spaces: 6

Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

Cycle Storage Availability Yes

Sheltered: Yes
Spaces: 54
Type: Stands
Location: on both platforms
Cycle Storage CCTV No

Location for Rail Replacement Services Yes
Location For Rail Replacement Service Note:

Towards Lewisham - Bus stop A on Beckenham Road.

Towards Hayes - Bus stop B on Station Road. 
Taxi Rank No
Bus Service Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessible Booking Office Counter No
Accessible Public Telephones No
Accessible Public Telephones Note:

Public telephones are not wheelchair accessible
Accessible Toilets Yes
Accessible Toilets Note:
Platform 1- Available during staffing hours
Induction Loop Yes
Wheelchairs Available No
Ramp For Train Access Yes
Step Free Access No
Step Free Access Note:
Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to Platform 1 for services towards London via main entrance off West Wickham Road. Step free access to Platform 2 for services away from London via entrance off Rays Road. Step free interchange between platforms via road in excess of 400 metres. Stepped access between platforms via footbridge.
Accessible Taxis No
Accessible Taxis Note:

Accessible taxis are available to book
Accessible Ticket Machines Yes
Accessible Ticket Machines Note:

station forecourt
Impaired Mobility Set Down Yes
Helpline Contact Yes
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Helpline Contact Note:
*Helpline closed on Christmas Day
Staff Help Available Yes
Mon - Fri: 6:10 AM to 7:30 PM
Sat: 7:10 AM to 1:40 PM
Sun: Unavailable
Assisted Travel:
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

Live departures & arrivals for West Wickham

Departures
Arrivals
Live departures for West Wickham
Due Destination Platform Expected Usual Seat AvailabilityUsual seat availability Train LengthCoaches further details 
15:33 London Charing Cross Platform 1 1 On time
n/a
 10 See details on departure to London Charing Cross
15:35 Hayes (Kent) Platform 2 2 15:38 3 mins late
10 See details on departure to Hayes (Kent)
15:44 Hayes (Kent) Platform 2 2 On time
10 See details on departure to Hayes (Kent)
15:48 London Cannon Street via Lewisham Platform 1 1 On time
10 See details on departure to London Cannon Street via Lewisham
16:03 London Charing Cross Platform 1 1 On time
10 See details on departure to London Charing Cross
16:05 Hayes (Kent) Platform 16:08 3 mins late
8 See details on departure to Hayes (Kent)
16:14 Hayes (Kent) Platform On time
n/a
 10 See details on departure to Hayes (Kent)
16:18 London Cannon Street via Lewisham Platform On time
8 See details on departure to London Cannon Street via Lewisham
16:33 London Charing Cross Platform On time
n/a
 10 See details on departure to London Charing Cross
16:35 Hayes (Kent) Platform On time
n/a
 8 See details on departure to Hayes (Kent)
Live arrivals at West Wickham
Due Destination Platform Expected Usual Seat AvailabilityUsual seat availability Train LengthCoaches further details 
15:33 Hayes (Kent) Platform 1 1 On time
n/a
 10 See details on departure to Hayes (Kent)
15:35 London Cannon Street Platform 2 2 15:37 2 mins late
10 See details on departure to London Cannon Street
15:44 London Charing Cross Platform 2 2 On time
10 See details on departure to London Charing Cross
15:48 Hayes (Kent) Platform 1 1 On time
10 See details on departure to Hayes (Kent)
16:03 Hayes (Kent) Platform 1 1 On time
10 See details on departure to Hayes (Kent)
16:05 London Cannon Street Platform 16:07 2 mins late
8 See details on departure to London Cannon Street
16:14 London Charing Cross Platform On time
n/a
 10 See details on departure to London Charing Cross
16:18 Hayes (Kent) Platform On time
8 See details on departure to Hayes (Kent)
16:33 Hayes (Kent) Platform On time
n/a
 10 See details on departure to Hayes (Kent)
16:35 London Cannon Street Platform On time
n/a
 8 See details on departure to London Cannon Street

Usual seating availability

More info
  • Many seats available
  • Plenty of seats available
  • Some seats available
  • Only a few seats available
  • Standing room only
  • n/a
    Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

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