West Wickham
Ticket office
Open now
Station details
| Station Operator: SE | |
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| Station Code: WWI |
| Staffing Level: partTime | |
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| CCTV: Yes |
| Oyster Pre Pay | Yes |
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| Oyster Validator | Yes |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
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Travelcard: Zone 5 |
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Oyster Comments: Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s) |
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| Oyster Topup | Yes |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Southeastern |
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Ticket Office Note: On way in to access trains from the car park |
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| Lost Property Contact Available | Yes |
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Phone number:
0345 322 7021 Website: Go to website |
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Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021 |
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| Customer Help Points | Yes |
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Customer Help Points Note: On platform |
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| Atm Machine | No |
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| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | No |
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| Station Buffet | Yes |
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Station Buffet Note: Coffee kiosk |
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| Telephones (Cards & Coins) | No |
| Toilets | Yes |
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Toilets Note: Platform 1- Available during staffing hours |
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| Waiting Room | No |
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Waiting Room Note: in booking hall only available when staff are present |
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| Car parking | Yes |
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Name: Station Car Park Operator: APCOA Parking Spaces: 135 Annual Charge: £721.60 Daily Charge: £4.40 Monthly Charge: £65.90 Off Peak Charge: £3.70 Six Monthly Charge: £398.00 Per Hour Charge: N/A Three Monthly Charge: £198.40 Weekly Charge: £19.30 |
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| Car Parking Contact Available | No |
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Phone number: 0330 333 9232 Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | No |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Towards Lewisham - Bus stop A on Beckenham Road. Towards Hayes - Bus stop B on Station Road. |
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| Taxi Rank | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
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| Accessible Toilets | Yes |
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Accessible Toilets Note: Platform 1- Available during staffing hours |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to Platform 1 for services towards London via main entrance off West Wickham Road. Step free access to Platform 2 for services away from London via entrance off Rays Road. Step free interchange between platforms via road in excess of 400 metres. Stepped access between platforms via footbridge. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are available to book |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: station forecourt |
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| Impaired Mobility Set Down | Yes |
| Helpline Contact | Yes |
| 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 | |
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Helpline Contact Note: *Helpline closed on Christmas Day |
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| Staff Help Available | Yes |
| Mon - Fri: 6:10 AM to 7:30 PM Sat: 7:10 AM to 1:40 PM Sun: Unavailable |
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Staff Help Available Note: This station is not continuously staffed please see staffing times for details of when staff assistance is available. |
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Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 6 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point. |
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Live departures & arrivals for West Wickham
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 19:05 | Hayes (Kent) Platform 2 | 2 | 19:16 11 mins late |
n/a
|
See details on departure to Hayes (Kent) | |
| 19:14 | Hayes (Kent) Platform | Cancelled |
n/a
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See details on departure to Hayes (Kent) | ||
| 19:18 | London Cannon Street via Lewisham Platform 1 | 1 | 19:25 7 mins late |
n/a
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See details on departure to London Cannon Street via Lewisham | |
| 19:33 | London Charing Cross Platform | Cancelled |
n/a
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See details on departure to London Charing Cross | ||
| 19:35 | Hayes (Kent) Platform 2 | 2 | 19:38 3 mins late |
n/a
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See details on departure to Hayes (Kent) | |
| 19:44 | Hayes (Kent) Platform | Cancelled |
n/a
|
See details on departure to Hayes (Kent) | ||
| 19:48 | London Cannon Street via Lewisham Platform 1 | 1 | On time |
n/a
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See details on departure to London Cannon Street via Lewisham | |
| 20:03 | London Charing Cross Platform | Cancelled |
n/a
|
See details on departure to London Charing Cross | ||
| 20:05 | Hayes (Kent) Platform | 20:10 5 mins late |
n/a
|
See details on departure to Hayes (Kent) | ||
| 20:14 | Hayes (Kent) Platform | On time |
n/a
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See details on departure to Hayes (Kent) |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 19:05 | London Cannon Street Platform 2 | 2 | 19:16 11 mins late |
n/a
|
See details on departure to London Cannon Street | |
| 19:14 | London Charing Cross Platform | Cancelled |
n/a
|
See details on departure to London Charing Cross | ||
| 19:18 | Hayes (Kent) Platform 1 | 1 | 19:25 7 mins late |
n/a
|
See details on departure to Hayes (Kent) | |
| 19:33 | Hayes (Kent) Platform | Cancelled |
n/a
|
See details on departure to Hayes (Kent) | ||
| 19:35 | London Cannon Street Platform 2 | 2 | 19:38 3 mins late |
n/a
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See details on departure to London Cannon Street | |
| 19:44 | London Charing Cross Platform | Cancelled |
n/a
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See details on departure to London Charing Cross | ||
| 19:48 | Hayes (Kent) Platform 1 | 1 | On time |
n/a
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See details on departure to Hayes (Kent) | |
| 20:03 | Hayes (Kent) Platform | Cancelled |
n/a
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See details on departure to Hayes (Kent) | ||
| 20:05 | London Cannon Street Platform | 20:10 5 mins late |
n/a
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See details on departure to London Cannon Street | ||
| 20:14 | London Bridge Platform | On time |
n/a
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See details on departure to London Bridge |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk