West Norwood
Ticket office
Closed now
| Mon - Fri: | 6:10 AM to 7:35 PM |
|---|---|
| Sat: | 7:40 AM to 2:15 PM |
| Sun: | 7:40 AM to 3:15 PM |
Station details
| Station Operator: SN | |
| Station Code: WNW |
| Staffing Level: Full Time | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
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Travelcard: Zone 3 |
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Oyster Comments: You can top up pay-as-you-go on Oyster using the self service ticket machines. Oyster Cards cannot be purchased at this station. |
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| Oyster Topup | Yes |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Southern |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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| Ticket Gate | Yes |
| Customer Help Points | Yes |
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Customer Help Points Note: On Platforms |
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| Atm Machine | No |
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
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| Shops | No |
| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | No |
| Waiting Room | No |
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Waiting Room Note: There is a waiting area on platform 1 |
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| Car parking | No |
| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'. |
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| Taxi Rank | Yes |
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Taxi Rank Note: NO |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here. |
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| Accessible Booking Office Counter | No |
| Accessible Public Telephones | No |
| National Key Toilets | No |
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National Key Toilets Note: No |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This is a Category B1 station: Step-free access to both platforms via separate entrances. Step-free access between platforms via the street, steep in places. Assistance Meeting Point is the paid side behind the gatelines. |
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| Accessible Taxis | No |
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
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Impaired Mobility Set Down Note: No dedicated area |
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| Helpline Contact | Yes |
| Please contact the helpline by phone on 0800 138 1016 or by emailing myjourney@southernrailway.com to ensure that arrangements are in place. | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 7:00 AM to 10:00 PM | |
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Helpline Note: The assisted helpline is not available on Christmas Day. |
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Live departures & arrivals for West Norwood
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 05:44 | London Bridge via Crystal Palace Platform | On time | See details on departure to London Bridge via Crystal Palace |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 05:44 | Streatham Hill Platform | On time | See details on departure to Streatham Hill |