Welwyn North
Ticket office
Closed now
Station details
| Station Operator: GN | |
|---|---|
| Station Code: WLW |
| Staffing Level: partTime | |
|---|---|
| CCTV: Yes |
| Oyster Pre Pay | No |
|---|---|
| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Great Northern, Thameslink |
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| Lost Property Contact Available | No |
|---|---|
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Website: Go to website |
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| Ticket Gate | Yes |
| Customer Help Points | Yes |
|---|---|
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Customer Help Points Note: Both platforms but not working |
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| Atm Machine | No |
|---|---|
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
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| Shops | Yes |
|---|---|
| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | No |
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Toilets Note: WC available on platform 1 |
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| Waiting Room | No |
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Waiting Room Note: A heated waiting room is available on platform 1. There is a step down to enter |
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| Car parking | Yes |
|---|---|
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Name: Station Car Park Operator: <a href="https://www.greatnorthernrail.com/travel-information/plan-your-journey/car-parking">APCOA Parking UK</a> Spaces: 253 Annual Charge: £1132.10 Daily Charge: £7.80 Monthly Charge: £132.70 Off Peak Charge: £3.65 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £356.60 Weekly Charge: £36.70 |
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| Car Parking Contact Available | No |
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Phone number: - Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'. |
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| Taxi Rank | Yes |
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Taxi Rank Note: NO |
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| Bus Service | Yes |
|---|---|
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Bus Service Note: Information to plan your onward journey is available in a printable format can be found here |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This is a Category B1 station: Step-free access to both platforms via separate entrances. Step-free access between platforms via the street. Assistance Meeting Point is on platform 1 near the coffee shop. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance. |
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| Accessible Taxis | No |
|---|---|
| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details |
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| Impaired Mobility Set Down | No |
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Impaired Mobility Set Down Note: Located at both sides of the station |
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| Helpline Contact | Yes |
| If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - customerservices@greatnorthernrail.com |Phone - 0800 058 2844 | Textphone - 0800 138 1018 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: Twenty Four Hours | |
| Staff Help Available | Yes |
| Mon - Fri: 6:25 AM to 8:15 PM Sat: 7:10 AM to 2:10 PM Sun: Unavailable |
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Staff Help Available Note: A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for Welwyn North
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 01:01 | Stevenage Platform 2 | 2 | On time |
n/a
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See details on departure to Stevenage | |
| 01:37 | Stevenage Platform 2 | 2 | On time |
n/a
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See details on departure to Stevenage |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 01:01 | London Kings Cross Platform 2 | 2 | On time |
n/a
|
See details on departure to London Kings Cross | |
| 01:37 | London Kings Cross Platform 2 | 2 | On time |
n/a
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See details on departure to London Kings Cross |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk