Welwyn Garden City

Address

Welwyn Garden City station
inside The Howard Centre shopping m
Welwyn Garden City
AL8 6HA

Ticket office

Mon - Fri:	6:00 AM to 8:00 PM
Sat:	7:00 AM to 7:30 PM
Sun:	7:30 AM to 7:00 PM

0 Station updates

Station details

General information

Station Operator: GN
Station Code: WGC

Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	Yes
Oyster Comments: Oyster cannot be used at this station.

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	No
Ticket Machine	Yes

Passenger services

Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	No
Ticket Gate	Yes

Customer Help Points	Yes

Station facilities

Atm Machine	Yes
Atm Machine Note: ATM located In shopping Centre
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	No
Station Buffet	Yes
Telephones	No
Toilets	Yes
Toilets Note: Platforms
Waiting Room	No
Waiting Room Note: Heated waiting areas are available on all platforms, fully accessible.

Car parking

Car parking	No

Cycling

Cycle Storage Availability	No

Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Please click the link for details regarding the rail replacement bus location.
Taxi Rank	No

Location for Rail Replacement Services

Location For Rail Replacement Service Note:

Please click the link for details regarding the rail replacement bus location.

Taxi Rank

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

Accessibility

Accessible Booking Office Counter	Yes
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	Yes
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: This is a Category A station: This station has step-free access to all platforms. Assistance Meeting Point is outside the ticket office. This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.

Accessible Taxis	No
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Impaired Mobility Set Down	No
Impaired Mobility Set Down Note: There are pick up and drop off points outside the Howard Centre
Helpline Contact	Yes
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on: Phone - 0800 058 2844 Textphone - 0800 138 1018
Helpline Opening Hours	Yes
Mon - Sun: 24 Hours
Staff Help Available	Yes
Mon - Sun: 24 Hours
Staff Help Available Note: A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
Assisted Travel: Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Accessibility at the station - Great Northern.

Live departures & arrivals for Welwyn Garden City

Departures

Arrivals

Live departures for Welwyn Garden City
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
04:02	London Kings Cross Platform 4	4	On time	n/a	See details on departure to London Kings Cross
05:00	London Kings Cross Platform 4	4	On time	n/a	See details on departure to London Kings Cross
05:17	London Kings Cross Platform 2	2	On time		See details on departure to London Kings Cross
05:22	Horsham Platform 2	2	On time		See details on departure to Horsham
05:23	Moorgate Platform 4	4	On time		See details on departure to Moorgate
05:35	Moorgate Platform 4	4	On time		See details on departure to Moorgate

Live arrivals at Welwyn Garden City
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	Train LengthCoaches	further details
05:16	Letchworth Garden City Platform 2	2	On time			See details on departure to Letchworth Garden City
05:21	Peterborough Platform 2	2	On time			See details on departure to Peterborough

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Welwyn Garden City

No timetables.

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