Watford Junction

In the event of engineering the bus/coach will collect from bay 1 of the bus station at the side of the railway station.

Information to plan your onward journey is available in a printable format here

Public telephones are accessible on platform 6 

Level access from main entrance to subway. Lifts to platforms 1 to 4 and 6 to 10, also 24 steps up to platforms.

Platform 11 can be accessed step-free via platform 10 and walking route via pathway behind buffer stop.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Accessible taxis are available

Ticket Vending Machines are located in the Booking Hall.

2 x 20 minute accessible bays at front of station

This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance. All of our trains have ramps on board that our conductors are trained to use.

If you are travelling on London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.