Trefforest Train Station

Address

Trefforest station
Park Street
Trefforest
CF37 1SL

Station staff availability

Staff Help Available Note:

If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

Ticket office availability

Ticket office availability
Mon - Fri:	06:00-18:00
Sat:	08:00-14:30
Sun:	Closed

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes	Located on the Cardiff bound platform via Park Street entrance and accessed via ramp steeper than 1:12.
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	Located on the Cardiff bound platform via Park Street entrance and accessed via ramp steeper than 1:12.
Step Free Access	No	Category B2. Step free access to Platform 1 (to Cardiff) however the ramp from Park Street has a steep gradient. Step free access to Platform 2 (to Pontypridd) from the car park. Access between the platforms is via a footbridge with steps.
Impaired Mobility Set Down	Yes
Wheelchairs Available	No
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Staff Help Available Note: If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	03333 211202
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	Yes	end of car park past roundabout 100yds

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Toilets	Yes
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		On the Cardiff-bound platform.

Smartcards
Smartcard Validator	Yes
Smartcard Topup	Yes
Smartcard Issued	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Phone number: 03333 211 202 Website: https://www.nationalrail.co.uk/
Customer Services		Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points	Yes
Ticket Gate	No
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.

Car parking

Car parking	Yes
Name: Station Car Park Operator: Spaces: 114 Car Parking Contact Available: No Phone number: 03333211202 Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes Accessible Spaces: 8

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 12 Type: Stands Location: 6 Sheffield stands providing for 12 bicycle spaces are located on the southbound (Cardiff direction) platform
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 12
Type: Stands
Location:

6 Sheffield stands providing for 12 bicycle spaces are located on the southbound (Cardiff direction) platform

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	The rail replacement bus stop is at the station entrance on Park St, near the junction with Castle St.
Taxi Rank	No
Bus Service	No

General information

Station Operator	AW
Station Code	TRF
Staffing Level	partTime

Live departures & arrivals for Trefforest

Departures

Arrivals

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Trefforest

No timetables.

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