The Hawthorns Train Station

Address

The Hawthorns station
Halfords Lane
West Bromwich
B66 2HB

Station staff availability

Station staff availability
Mon	07:00-13:00
Tue	07:00-13:00
Wed	07:00-13:00
Thu	07:00-13:00
Fri	07:00-17:00
Sat	09:00-16:00

For full accessibility information at The Hawthorns, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon:	07:00-13:00
Tue:	07:00-13:00
Wed:	07:00-13:00
Thu:	07:00-13:00
Fri:	07:00-17:00
Sat:	09:00-16:00
Sun:	Closed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Step Free Access	Yes	This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Ticket Machines	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Accessible taxis are not available

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Toilets	Yes	The accessible toilets (non-RADAR) are located in the Booking Hall; the key is available from staff at the Booking Office. The toilet facilities are available: Monday - Thursday 07:00-13:00, Friday 07:00-17:00, Saturday 09:00-16:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		A Permit to Travel Machine is available for use when no other ticket buying facilities are available.

Smartcards
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.nationalrail.co.uk/
Customer Services		Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.The Hawthorns Station is accredited by the Secure Station Scheme
Customer Help Points	Yes	On both platforms
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.The Hawthorns Station is accredited by the Secure Station Scheme

Car parking

Car parking	Yes
Name: Station Car Park Operator: Transport for West Midlands Spaces: 182 Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes Accessible Spaces: 12 Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 20 Type: Stands,Lockers Location: Note: Cycle storage lockers are available upon application.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 20
Type: Stands,Lockers
Location:
Note:

Cycle storage lockers are available upon application.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Rail replacement vehicles will operate from the bus stops on Halfords Lane, adjacent to the station car park. Please check your destination before boarding. Please click here for walking directions from the station to the rail replacement bus stop.
Taxi Rank	Yes	Cedar 0121 555 7888 Bearwood 0121 420 1111 Redline 0121 429 2122
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Tube, Overground and Tram links	No

General information

Station Operator	WM
Station Code	THW
Staffing Level	partTime

Live departures & arrivals for The Hawthorns

Departures

Arrivals

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.