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Last updated: 11:27

The Hawthorns

Address

The Hawthorns station
Halfords Lane
West Bromwich
B66 2HB

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Ticket office

Open now

Station details

Station Operator: WM
Station Code: THW
Staffing Level: partTime
CCTV: Yes

Oyster Pre Pay No
Oyster Validator No
Smartcard Issued No
Smartcard Validator No
Oyster Topup No
Prepurchase Collection Yes
Smartcard Topup No
Ticket Machine Yes
Ticket Office Note:
A Permit to Travel Machine is available for use when no other ticket buying facilities are available.

Lost Property Contact Available No
Website: Go to website
Customer Services:
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **The Hawthorns Station is accredited by the Secure Station Scheme**
Customer Help Points Yes
Customer Help Points Note:

On both platforms

Atm Machine No
Baby Change No
Seated Area Yes
Passenger Information Systems Yes
Passenger Information Systems Note:
Departure Screens, Announcements,
Shops No
Station Buffet No
Telephones (Cards & Coins) No
Toilets Yes
Toilets Note:
The accessible toilets (non-RADAR) are located in the Booking Hall; the key is available from staff at the Booking Office. The toilet facilities are available: Monday - Thursday 07:00-13:00, Friday 07:00-17:00, Saturday 09:00-16:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
Waiting Room No

Car parking Yes
Name: Station Car Park
Operator: Network West Midlands
Spaces: 182

Annual Charge:
Daily Charge:
Monthly Charge:
Off Peak Charge:
Six Monthly Charge:
Per Hour Charge:
Three Monthly Charge:
Weekly Charge:
Car Parking Contact Available No
Phone number:
Website: Go to website

Cycle Storage Availability Yes

Sheltered: No
Spaces: 20
Type: Stands
Location:

Cycle Storage CCTV Yes

Location for Rail Replacement Services Yes
Location For Rail Replacement Service Note:

In the event of engineering the bus/coach will collect from: Picks up/sets down on Halfords Lane, located at the main entrance to the station car park.
Taxi Rank Yes
Taxi Rank Note:

Cedar 0121 555 7888 Bearwood 0121 420 1111 Redline 0121 429 2122
Bus Service Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessible Booking Office Counter No
Accessible Public Telephones No
Accessible Toilets No
Induction Loop Yes
Wheelchairs Available No
Ramp For Train Access Yes
Step Free Access Yes
Step Free Access Note:

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.   
Accessible Taxis No
Accessible Taxis Note:

Accessible taxis are not available
Accessible Ticket Machines No
Impaired Mobility Set Down No
Helpline Contact Yes
0800 0248998
Helpline Opening Hours Yes
Mon - Sun: Twenty Four Hours
Staff Help Available Yes
Mon: 7:00 AM to 1:00 PM
Tue: 7:00 AM to 1:00 PM
Wed: 7:00 AM to 1:00 PM
Thu: 7:00 AM to 1:00 PM
Fri: 7:00 AM to 5:00 PM
Sat: 9:00 AM to 4:00 PM
Staff Help Available Note:

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for The Hawthorns

Departures
Arrivals
Live departures for The Hawthorns
Due Destination Platform Expected Usual Seat AvailabilityUsual seat availability Train LengthCoaches further details 
11:27 Dorridge via Birmingham Platform 2 2 On time
n/a
 6 See details on departure to Dorridge via Birmingham
11:30 Kidderminster via Stourbridge Jn. Platform 1 1 On time
n/a
 4 See details on departure to Kidderminster via Stourbridge Jn.
11:45 Worcester Foregate Street via Stourbridge Jn. & Kidderminster Platform 1 1 On time
n/a
 5 See details on departure to Worcester Foregate Street via Stourbridge Jn. & Kidderminster
11:48 Stratford-upon-Avon via Birmingham & Dorridge Platform 2 2 On time
n/a
 5 See details on departure to Stratford-upon-Avon via Birmingham & Dorridge
11:57 Whitlocks End via Birmingham Platform 2 2 On time
n/a
 4 See details on departure to Whitlocks End via Birmingham
12:00 Kidderminster via Stourbridge Jn. Platform 1 1 On time
n/a
 6 See details on departure to Kidderminster via Stourbridge Jn.
12:12 Worcester Shrub Hill via Stourbridge Jn. & Kidderminster Platform 1 1 On time
n/a
 2 See details on departure to Worcester Shrub Hill via Stourbridge Jn. & Kidderminster
12:18 Stratford-upon-Avon via Birmingham & Whitlocks End Platform 2 2 On time
n/a
 4 See details on departure to Stratford-upon-Avon via Birmingham & Whitlocks End
12:27 Dorridge via Birmingham Platform 2 2 On time
n/a
 4 See details on departure to Dorridge via Birmingham
12:30 Kidderminster via Stourbridge Jn. Platform 1 1 On time
n/a
 4 See details on departure to Kidderminster via Stourbridge Jn.
Live arrivals at The Hawthorns
Due Destination Platform Expected Usual Seat AvailabilityUsual seat availability Train LengthCoaches further details 
11:27 Worcester Foregate Street Platform 2 2 On time
n/a
 6 See details on departure to Worcester Foregate Street
11:30 Stratford-upon-Avon Platform 1 1 On time
n/a
 4 See details on departure to Stratford-upon-Avon
11:45 Dorridge Platform 1 1 On time
n/a
 5 See details on departure to Dorridge
11:48 Kidderminster Platform 2 2 On time
n/a
 5 See details on departure to Kidderminster
11:57 Worcester Foregate Street Platform 2 2 On time
n/a
 4 See details on departure to Worcester Foregate Street
12:00 Stratford-upon-Avon Platform 1 1 On time
n/a
 6 See details on departure to Stratford-upon-Avon
12:12 Whitlocks End Platform 1 1 On time
n/a
 2 See details on departure to Whitlocks End
12:18 Kidderminster Platform 2 2 On time
n/a
 4 See details on departure to Kidderminster
12:27 Worcester Foregate Street Platform 2 2 On time
n/a
 4 See details on departure to Worcester Foregate Street
12:30 Stratford-upon-Avon Platform 1 1 On time
n/a
 4 See details on departure to Stratford-upon-Avon

Usual seating availability

More info
  • Many seats available
  • Plenty of seats available
  • Some seats available
  • Only a few seats available
  • Standing room only
  • n/a
    Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for The Hawthorns

No timetables.

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