Swansea

Address

Swansea station
High Street
Swansea
SA1 1NU

Ticket office

Mon - Fri:	5:15 AM to 8:00 PM
Sat:	6:15 AM to 8:00 PM
Sun:	8:00 AM to 8:00 PM

0 Station updates

Station details

General information

Station Operator: AW
Station Code: SWA

Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	No
Smartcard Validator	Yes

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Ticket Office Note: Booking hall

Passenger services

Phone number: 03333 211 202 Website: http://www.tfwrail.wales/lostproperty
Lost Property Contact Available	Yes
Ticket Gate	Yes
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.

Customer Help Points	No

Station facilities

Atm Machine	Yes
Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,

Shops	Yes
Station Buffet	Yes
Telephones	Yes
Toilets	Yes
Toilets Note: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Waiting Room	No

Car parking

Car parking	Yes

Name: Swansea Station
Operator: APCOA
Spaces: 41
Car Parking Contact Available: No
Phone number:
Website: https://www.apcoa.co.uk/tfwr
Accessible Car Park Equipment: Yes

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 128 Type: Stands Location: Cycle parking at Swansea station is provided at three locations. On Platform 1, there are 39 Sheffield stands providing for up to 78 bicycles to be parked. On Platform 4, there are 15 Sheffield stands providing parking for up to 30 bicycles. Outside the station, opposite the Grand Hotel there is a shelter with 10 Sheffield stands offering parking for up to 20 bicycles Note: 64 Sheffield stands providing for 128 bikes are provided

Cycle Storage Availability

Sheltered: Yes
Spaces: 128
Type: Stands
Location:

Cycle parking at Swansea station is provided at three locations.

On Platform 1, there are 39 Sheffield stands providing for up to 78 bicycles to be parked. On Platform 4, there are 15 Sheffield stands providing parking for up to 30 bicycles. Outside the station, opposite the Grand Hotel there is a shelter with 10 Sheffield stands offering parking for up to 20 bicycles

Note:

64 Sheffield stands providing for 128 bikes are provided

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: The rail replacement bus stop is at the station front.
Taxi Rank	Yes
Taxi Rank Note: Taxi rank is situated adjacent to the station

Bus Service	Yes
Bus Service Note: First operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus Frequent bus routes serve stops on the High Street (at the front of the rail station) going to the city centre and also the Quadrant Bus Station (for interchange onto all other routes). Buy a Swansea PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Bus Service

Bus Service Note:

First operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus

Frequent bus routes serve stops on the High Street (at the front of the rail station) going to the city centre and also the Quadrant Bus Station (for interchange onto all other routes).

Buy a Swansea PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Accessibility

Accessible Booking Office Counter	Yes
Induction Loop	Yes
Accessible Public Telephones	Yes
Accessible Public Telephones Note: on concourse
Accessible Toilets	Yes
Accessible Toilets Note: The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: Category A. Step free access to all platforms.

Accessible Taxis	No
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: The ticket machines take cash, debit and credit cards.
Impaired Mobility Set Down	No
Helpline Contact	Yes
03333 211202
Helpline Opening Hours	Yes
Mon - Sun: 8:00 AM to 8:00 PM
Staff Help Available	Yes
Mon - Fri: 24 Hours Sat: 3:00 AM to 12:00 AM Sun: 7:00 AM to 12:00 AM
Staff Help Available Note: There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for Swansea

Departures

Arrivals

Live departures for Swansea
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
14:44	Carmarthen Platform 3	3	On time	n/a	See details on departure to Carmarthen
14:48	Manchester Piccadilly Platform 1	1	On time	n/a	See details on departure to Manchester Piccadilly
14:56	Milford Haven Platform 2	2	On time	n/a	See details on departure to Milford Haven
15:05	Chester Platform 4	4	On time	n/a	See details on departure to Chester
15:23	London Paddington Platform 3	3	On time	n/a	See details on departure to London Paddington
15:43	Carmarthen Platform 2	2	On time	n/a	See details on departure to Carmarthen
15:57	Pembroke Dock Platform 2	2	On time	n/a	See details on departure to Pembroke Dock
16:01	Cardiff Central Platform 1	1	On time	n/a	See details on departure to Cardiff Central
16:23	London Paddington		On time	n/a	See details on departure to London Paddington
16:39	Carmarthen		On time	n/a	See details on departure to Carmarthen

Live arrivals at Swansea
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
14:29	London Paddington Platform 3	3	14:33 4 mins late	n/a	See details on departure to London Paddington
14:42	Cardiff Central Platform 2	2	On time	n/a	See details on departure to Cardiff Central
14:44	Milford Haven Platform 1	1	14:47 3 mins late	n/a	See details on departure to Milford Haven
15:12	Carmarthen Platform 3	3	On time	n/a	See details on departure to Carmarthen
15:20	Pembroke Dock Platform 2	2	On time	n/a	See details on departure to Pembroke Dock
15:31	London Paddington Platform 3	3	On time	n/a	See details on departure to London Paddington
15:36	Shrewsbury Platform 1	1	On time	n/a	See details on departure to Shrewsbury
15:39	Manchester Piccadilly Platform 2	2	On time	n/a	See details on departure to Manchester Piccadilly
15:51	Carmarthen Platform 1	1	On time	n/a	See details on departure to Carmarthen
16:30	London Paddington		On time	n/a	See details on departure to London Paddington

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Swansea

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