Sutton Coldfield
Ticket office
Open now
| Mon: | 6:00 AM to 7:00 PM |
|---|---|
| Tue: | 6:00 AM to 7:00 PM |
| Wed: | 6:00 AM to 7:00 PM |
| Thu: | 6:00 AM to 7:00 PM |
| Fri: | 6:00 AM to 8:00 PM |
| Sat: | 8:00 AM to 8:00 PM |
| Sun: | 9:00 AM to 5:00 PM |
Station details
| Station Operator: WM | |
| Station Code: SUT |
| Staffing Level: partTime | |
| CCTV: Yes |
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
|
Ticket Office Note: A Ticket Vending Machine is located on Platform 2. |
| False> | Lost Property Contact Available |
|
Website: Go to website |
|
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Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Sutton Coldfield is accredited by the Secure Station Scheme** |
| True | Customer Help Points |
|
Customer Help Points Note: On both platforms. |
| False> | Atm Machine |
| False | Baby Change |
| True | Seated Area |
| True | Passenger Information Systems |
|
Passenger Information Systems Note: Departure Screens, Announcements, |
| False | Shops |
| False | Station Buffet |
| True | Telephones (Cards & Coins) |
| False | Toilets |
|
Toilets Note: N/A |
|
| True | Waiting Room |
| true | Car parking |
|
Name: Station Car Park Operator: Network West Midlands Spaces: 320 Annual Charge: N/A Daily Charge: £1.30 Monthly Charge: N/A Off Peak Charge: £1.30 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
| False | Car Parking Contact Available |
|
Phone number: Website: Go to website Note: Season ticket holders are allowed to park free of charge on production of their rail season ticket to the Parking Warden deployed on the car park between 0700 to 1030 hours Monday to Friday Customers who wish to purchase a single/return ticket rail ticket are entitled to a £0.70 discount off their fare. However, to obtain this discount customers must place their parking ticket issued by the Warden in their car window and present the tear off slip to the Ticket Office at the time of purchase. |
| True | Cycle Storage Availability |
|
Sheltered: No |
| False | Cycle Storage CCTV |
| True | Location for Rail Replacement Services |
|
Location For Rail Replacement Service Note: In the event of engineering the bus/coach will collect from: In the short stay car park at the front of the station. |
|
| True | Taxi Rank |
|
Taxi Rank Note: Sutton Radio 0121 311 1113 Parkers 0121 355 6969 |
| True | Bus Service |
|
Bus Service Note: Information to plan your onward journey is available in a printable format here |
| True | Accessible Booking Office Counter |
|
|
|
| False | Accessible Public Telephones |
|
Accessible Public Telephones Note: Public telephones are not accessible |
|
| False | National Key Toilets |
|
National Key Toilets Note: N/A |
|
| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
| True | Step Free Access |
|
Step Free Access Note: Level access from main station forecourt to Booking Hall and then via ramp to platform 1 (for Lichfield). Step-free access via short ramp from car park to Lichfield platform. 36 steps from Booking Hall to platform 2 (for Birmingham). Level access to Birmingham platform via side gate. Alternative entrance to platform 2 via 6 steps. There is a lift, allowing step free access between platforms. |
| False | Accessible Taxis |
|
Accessible Taxis Note: Accessible taxis are not available |
|
| True | Accessible Ticket Machines |
|
Accessible Ticket Machines Note: A Ticket Vending Machine is located on Platform 2. |
|
| False | Impaired Mobility Set Down |
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Impaired Mobility Set Down Note: Possible in station car park or forecourt. |
|
| True | Helpline Contact |
| 0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day) | |
| True | Helpline Opening Hours |
| Mon - Sun: | 8:00 AM to 10:00 PM |
Live departures & arrivals for Sutton Coldfield
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 16:50 | Redditch Platform 2 | 2 | On time | coaches | See details on departure to Redditch |
| 17:06 | Four Oaks Platform 1 | 1 | On time | coaches | See details on departure to Four Oaks |
| 17:11 | Bromsgrove Platform 2 | 2 | On time | coaches | See details on departure to Bromsgrove |
| 17:14 | Lichfield Trent Valley Platform 1 | 1 | On time | coaches | See details on departure to Lichfield Trent Valley |
| 17:20 | Redditch Platform 2 | 2 | On time | coaches | See details on departure to Redditch |
| 17:36 | Four Oaks Platform 1 | 1 | On time | coaches | See details on departure to Four Oaks |
| 17:41 | Bromsgrove Platform 2 | 2 | On time | coaches | See details on departure to Bromsgrove |
| 17:44 | Lichfield Trent Valley Platform 1 | 1 | On time | coaches | See details on departure to Lichfield Trent Valley |
| 17:50 | Redditch Platform 2 | 2 | On time | coaches | See details on departure to Redditch |
| 18:06 | Four Oaks Platform 1 | 1 | On time | coaches | See details on departure to Four Oaks |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 16:49 | Four Oaks Platform 2 | 2 | On time | coaches | See details on departure to Four Oaks |
| 17:05 | Redditch Platform 1 | 1 | On time | coaches | See details on departure to Redditch |
| 17:11 | Lichfield Trent Valley Platform 2 | 2 | On time | coaches | See details on departure to Lichfield Trent Valley |
| 17:14 | Bromsgrove Platform 1 | 1 | On time | coaches | See details on departure to Bromsgrove |
| 17:19 | Four Oaks Platform 2 | 2 | On time | coaches | See details on departure to Four Oaks |
| 17:35 | Redditch Platform 1 | 1 | On time | coaches | See details on departure to Redditch |
| 17:41 | Lichfield Trent Valley Platform 2 | 2 | On time | coaches | See details on departure to Lichfield Trent Valley |
| 17:44 | Bromsgrove Platform 1 | 1 | On time | coaches | See details on departure to Bromsgrove |
| 17:49 | Four Oaks Platform 2 | 2 | On time | coaches | See details on departure to Four Oaks |
| 18:05 | Redditch Platform 1 | 1 | On time | coaches | See details on departure to Redditch |