Sutton Coldfield
Ticket office
Closed now
| Mon: | 6:00 AM to 7:00 PM |
|---|---|
| Tue: | 6:00 AM to 7:00 PM |
| Wed: | 6:00 AM to 7:00 PM |
| Thu: | 6:00 AM to 7:00 PM |
| Fri: | 6:00 AM to 8:00 PM |
| Sat: | 8:00 AM to 8:00 PM |
| Sun: | 9:00 AM to 5:00 PM |
Station details
General information
| Station Operator: WM | |
| Station Code: SUT |
| Staffing Level: partTime | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
|
Ticket Office Note: A Ticket Vending Machine is located on Platform 2. |
Passenger services
| False> | Lost Property Contact Available |
|
Website: Go to website |
|
| False | Ticket Gate |
|
|
|
|
Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Sutton Coldfield is accredited by the Secure Station Scheme** |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
|
Customer Help Points Note: On both platforms. |
Station facilities
| False> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| False | Station Buffet |
| True | Telephones (Cards & Coins) |
| False | Toilets |
|
Toilets Note: N/A |
|
| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
|
Wifi Note: Find WiFi Hotspots around Sutton Coldfield station |
|
| True | Waiting Room |
Car parking
| true | Car parking |
|
Name: Station Car Park Operator: Network West Midlands Spaces: 320 Annual Charge: N/A Daily Charge: £1.30 Monthly Charge: N/A Off Peak Charge: £1.30 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
| False | Car Parking Contact Available |
|
Phone number: Website: Go to website Note: Season ticket holders are allowed to park free of charge on production of their rail season ticket to the Parking Warden deployed on the car park between 0700 to 1030 hours Monday to Friday Customers who wish to purchase a single/return ticket rail ticket are entitled to a £0.70 discount off their fare. However, to obtain this discount customers must place their parking ticket issued by the Warden in their car window and present the tear off slip to the Ticket Office at the time of purchase. |
Cycling
| True | Cycle Storage Availability |
|
Sheltered: No |
| False | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
|
Taxi Rank Note: Sutton Radio 0121 311 1113 Parkers 0121 355 6969 |
|
| False | Car Hire |
|
|
|
| False | Airport |
|
|
| False | Metro |
|
|
|
| True | Bus Service |
|
Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| True | Accessible Booking Office Counter |
|
|
|
| False | Accessible Public Telephones |
|
Accessible Public Telephones Note: Public telephones are not accessible |
|
| False | National Key Toilets |
|
National Key Toilets Note: N/A |
|
| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
|
|
|
| True | Step Free Access |
|
Step Free Access Note: Level access from main station forecourt to Booking Hall and then via ramp to platform 1 (for Lichfield). Step-free access via short ramp from car park to Lichfield platform. 36 steps from Booking Hall to platform 2 (for Birmingham). Level access to Birmingham platform via side gate. Alternative entrance to platform 2 via 6 steps. There is a lift, allowing step free access between platforms. |
| False | Accessible Taxis |
|
Accessible Taxis Note: Accessible taxis are not available |
|
| True | Accessible Ticket Machines |
|
Accessible Ticket Machines Note: A Ticket Vending Machine is located on Platform 2. |
|
| False | Impaired Mobility Set Down |
|
Impaired Mobility Set Down Note: Possible in station car park or forecourt. |