Strawberry Hill
Ticket office
Closed now
Station details
| Station Operator: SW | |
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| Station Code: STW |
| Staffing Level: partTime | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
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Travelcard: Zone 5 |
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| Oyster Topup | Yes |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: South Western Railway |
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Ticket Office Note: Platform 1 |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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Customer Services: Please contact our Customer Service Centre on 0345 6000 650 |
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| Customer Help Points | Yes |
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Customer Help Points Note: Help points are available on all platforms |
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| Atm Machine | No |
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| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: |
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| Shops | No |
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| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | No |
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Toilets Note: N/A |
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| Waiting Room | No |
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Waiting Room Note: Platform 2 |
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| Car parking | No |
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| Cycle Storage Availability | Yes |
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Sheltered: No Booking hall |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: To Twickenham: Waldegrave Road bus stop SH (Opp. St Marys University) To Teddington: Waldegrave Road bus stop SN (outside St Marys University) This is for services between Teddington and Twickenham ONLY For through services to and from Shepperton from/to Twickenham - next to level crossing Journeys starting or finishing at Strawberry Hill: Wellesley Road by station entrance |
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| Taxi Rank | Yes |
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Taxi Rank Note: There is a taxi office on platform 2. |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
| Accessible Toilets | No |
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Accessible Toilets Note: N/A |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Step-free category B Station - Ramp at approx 1:14 gradient to Platform 1 (for trains towards Waterloo via Wimbledon). Short unevenly-graded floor at approx 1:10 gradient to Platform 2 (for trains towards Waterloo via Richmond). Step-free access between platforms via full-barrier level crossing. Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
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| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0800 5282100 | |
| Helpline Opening Hours | Yes |
| Mon - Fri: Twenty Four Hours Sat: Twenty Four Hours Sun: Twenty Four Hours |
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| Staff Help Available | No |
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Assisted Travel: Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. |
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Live departures & arrivals for Strawberry Hill
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 21:49 | Shepperton Platform 1 | 1 | On time |
n/a
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See details on departure to Shepperton | |
| 21:59 | London Waterloo via Richmond Platform 2 | 2 | On time |
n/a
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See details on departure to London Waterloo via Richmond | |
| 22:49 | Shepperton Platform | On time |
n/a
|
See details on departure to Shepperton | ||
| 22:59 | London Waterloo via Richmond Platform | On time |
n/a
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See details on departure to London Waterloo via Richmond | ||
| 21:28 | New Malden Platform BUS | BUS | On time |
n/a
|
See details on departure to New Malden | |
| 21:44 | Twickenham Platform BUS | BUS | On time |
n/a
|
See details on departure to Twickenham | |
| 21:58 | New Malden Platform BUS | BUS | On time |
n/a
|
See details on departure to New Malden | |
| 22:14 | Twickenham Platform BUS | BUS | On time |
n/a
|
See details on departure to Twickenham | |
| 22:28 | New Malden Platform | On time |
n/a
|
See details on departure to New Malden | ||
| 22:44 | Twickenham Platform | On time |
n/a
|
See details on departure to Twickenham |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 21:48 | London Waterloo Platform 1 | 1 | On time |
n/a
|
See details on departure to London Waterloo | |
| 21:57 | Shepperton Platform 2 | 2 | On time |
n/a
|
See details on departure to Shepperton | |
| 22:48 | London Waterloo Platform | On time |
n/a
|
See details on departure to London Waterloo | ||
| 22:57 | Shepperton Platform | On time |
n/a
|
See details on departure to Shepperton | ||
| 21:28 | Twickenham Platform BUS | BUS | On time |
n/a
|
See details on departure to Twickenham | |
| 21:44 | New Malden Platform BUS | BUS | On time |
n/a
|
See details on departure to New Malden | |
| 21:58 | Twickenham Platform BUS | BUS | On time |
n/a
|
See details on departure to Twickenham | |
| 22:14 | New Malden Platform BUS | BUS | On time |
n/a
|
See details on departure to New Malden | |
| 22:28 | Twickenham Platform | On time |
n/a
|
See details on departure to Twickenham | ||
| 22:44 | New Malden Platform | On time |
n/a
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See details on departure to New Malden |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk