Closed now
| Mon - Fri: | 6:15 AM to 7:30 PM |
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| Sat: | 7:20 AM to 4:30 PM |
| Sun: | 9:15 AM to 6:30 PM |
| Station Operator: LE | |
| Station Code: SMK |
| Staffing Level: partTime | |
| CCTV: Yes |
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| True | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: Greater Anglia |
| False> | Lost Property Contact Available |
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Website: Go to website |
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| False | Ticket Gate |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: Help points available on platforms 1 and 2 |
| True> | Atm Machine |
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Atm Machine Note: Located by the ticket office |
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| True | Baby Change |
| False | Bureau De Change |
| True | Post Box |
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Post Box Note: Outside the station |
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| True | Seated Area |
| True | First Class Lounge |
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First Class Lounge Note: At London end of platform 1 |
| True | Shops |
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Shops Note: News agent |
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| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Coffee kiosk Cold drinks vending machine Food vending machine |
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| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: The toilets are located on Platform 2. |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| True | WiFi |
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Wifi Note: |
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| True | Waiting Room |
| true | Car parking |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 382 Annual Charge: £1010.77 Daily Charge: £5.80 Monthly Charge: £94.98 Off Peak Charge: £3.20 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: £26.90 |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website |
| True | Cycle Storage Availability |
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Sheltered: Yes |
| False | Cycle Storage CCTV |
| True | Taxi Rank |
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Taxi Rank Note: There is a taxi firm located by the car park entrance. |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Local bus services |
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
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| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
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| False | Accessible Taxis |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| True | Accessible Ticket Machines |
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| False | Impaired Mobility Set Down |
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| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 05:26 | Cambridge Platform 2 | 2 | On time | See details on departure to Cambridge |
| 05:30 | London Liverpool Street Platform 1 | 1 | On time | See details on departure to London Liverpool Street |
| 05:52 | Ipswich Platform 1 | 1 | On time | See details on departure to Ipswich |
| 06:00 | London Liverpool Street Platform 1 | 1 | On time | See details on departure to London Liverpool Street |
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 05:26 | Ipswich Platform 2 | 2 | On time | See details on departure to Ipswich |
| 05:29 | Norwich Platform 1 | 1 | On time | See details on departure to Norwich |
| 05:51 | Bury St Edmunds Platform 1 | 1 | On time | See details on departure to Bury St Edmunds |
| 05:59 | Norwich Platform 1 | 1 | On time | See details on departure to Norwich |