Stonehouse

Address

Stonehouse station
Burdett Road
Stonehouse
GL10 2JW

Ticket office

Mon - Fri:	6:10 AM to 10:45 AM
Sat:	7:10 AM to 10:40 AM
Sun:	Closed

0 Station updates

Station details

Stonehouse ticket office reduced opening hours
The ticket office will have the following changes to planned opening hours:
Friday 19th April 0700 to 1130
Saturday 20th April Closed
Monday 22nd April Closed
Tuesday 23rd April 0700 to 1130
Wednesday 24th April 0700 to 1130
Thursday 25th April 0700 to 1130
Friday 26th April 0700 to 1130
Saturday 27th April 0800 to 1230
Please buy tickets at the ticket machine or digitally

General information

Station Operator: GW
Station Code: SHU

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	Yes

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Ticket Office Note: On Gloucester bound platform

Passenger services

Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	No
Customer Services: Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points	Yes

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Waiting Room	No

Car parking

Car parking	Yes

Name: Station Car Park
Operator:
Spaces: 25
Car Parking Contact Available: No
Phone number:
Website: https://www.nationalrail.co.uk/
Accessible Car Park Equipment: Yes

Daily Charge: £3.30
Weekly Charge: £16.50
Monthly Charge: £55.00

Cycling

Cycle Storage Availability	Yes
Sheltered: No Spaces: 6 Type: Stands Location:

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Outside the Post Office on the main road. Taxis from the main entrance
Taxi Rank	No

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter	No
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	No
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: Step-free category B2 station - “Some step-free access to all platforms" Access to both platforms are step free although inter platform step free access is via a walk of approximately 700m between platforms using public paths. There is a stepped footbridge between the two platforms.

Accessible Taxis	No
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	No
Impaired Mobility Set Down Note: High speed trains servicing this station are unable to set down or pick up wheelchair passengers. The units which operate every other hour can assist with wheelchairs. Please contact the helpline for further information.
Helpline Contact	Yes
08001 971 329 or 18001 0800 197 1329 (Textphone)
Staff Help Available	No
Staff Help Available Note: Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for Stonehouse

Departures

Arrivals

Live departures for Stonehouse
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
08:03	Cheltenham Spa Platform 2	2	On time	n/a	See details on departure to Cheltenham Spa
08:26	London Paddington Platform 1	1	On time	n/a	See details on departure to London Paddington
08:27	Gloucester Platform 2	2	On time	n/a	See details on departure to Gloucester
09:03	Cheltenham Spa Platform 2	2	On time	n/a	See details on departure to Cheltenham Spa
09:24	London Paddington Platform 1	1	On time	n/a	See details on departure to London Paddington

Live arrivals at Stonehouse
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
08:02	London Paddington Platform 2	2	On time	n/a	See details on departure to London Paddington
08:25	Cheltenham Spa Platform 1	1	On time	n/a	See details on departure to Cheltenham Spa
08:27	Salisbury Platform 2	2	On time	n/a	See details on departure to Salisbury
09:02	London Paddington Platform 2	2	On time	n/a	See details on departure to London Paddington
09:23	Cheltenham Spa Platform 1	1	On time	n/a	See details on departure to Cheltenham Spa

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Stonehouse

No timetables.

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